This is by far the BEST, Express Oil Changing company and embracing Car Car Knowledge each and…read moreevery time they take CARE for your automobile. One particular mechanic I would like to mention is Caleb and his extremely AMAZING personality to take care of the customers need. Caleb not only takes time to elucidate the details of your car issues, but will look for closer vendors to assure your service get what it deserves during the visit while still being transparent in EOC expectations. I highly recommend Caleb and any other mechanic from EOC on 124 S Houston Lake Road!!!!!

Hello my experience was not Good at all in the beginning it was basic I needed oil change and tire…read morerotation. From the beginning the oil attendant forgot to rotate my tires and he just did my oil change until i reminded him; to do tire rotation because I had 15hr road trip. So I left for my trip and after 4hrs. I notice my vehicle was losing power and car was hesitating,and metallic sound coming from my engine. I inspected it, and oil was all over the front of engine;immediately I knew it was oil filter. This happened around 2am had get hotel. Next morning went Valvoline station in Cleveland Tennessee they confirmed it was oil filter not tightened at all. After they corrected it my car ran fineThe only Good thing happened when they (Express oil) repaid me back because I had receipt from Valvoline station confirming my oil filter was not put in correctly.

I went to purchase interior plastic detailer and asked a representative for assistance as I did not…read moreknow which was best for my vehicle. She explained that she did not know anything about the products but suggested I use a product that was for exterior vehicle scratches. I ended up going with one of her suggestions and explained that I would immediately use the product (considering was parked outside) and if it did not work I would return it. She stated she "did not hear anything." Following, the product did not work for the intended purpose so I returned inside to return it. The employee seemed frustrated and stated "I can not return this because I can not sell it." I stood there confused because of her reaction as we had a whole conversation prior to my purchase and I specifically asked her for guidance. In frustration, she told me she could only offer me merchandise credit, which was fine. However, as a customer I was extremely displeased because of her service. I will no longer be visiting this location. Going forward I am willing to drive the distance for better customer service.

My car was shuttering while idle and then the service engine light came on. The staff helped me…read morenarrow the issue down to a few options and loaned out tools to install a new oxygen sensor. He didn't even charge for the rental fee for the tools because I fixed it in the parking lot. While we were under the hood, we discovered a broken vacuum line and he set me up with a new one. It certainly made my day. I saved money and time and now my car doesn't shake! Great job!

I needed an oil change and they took care of me within 30 minutes. Jessica P always provides…read moreexcellent service and has a great attitude. Thank you guys for awesome service!

Customer beware: I recently had my check engine light come…read moreon in my 2022 VW Tiguan. AutoZone ran a scan and told me it was related to the EVAP system. I then took my vehicle to Precision Tune Auto Care for a diagnosis, but instead of addressing the EVAP issue, they told me I needed new spark plugs. I agreed to the work, but before I even left their shop, the check engine light came back on. When I returned immediately, they scanned the car again and admitted the code was still for the EVAP system, not spark plugs. The manager "giggled" the gas cap, cleared the code, and sent me on my way. The next morning, the check engine light was back on. I then went to a different shop (Riddle), where they were honest and transparent. They confirmed that the issue was in fact the EVAP system, and even informed me that VW may cover the repair at no cost. When I went back to Precision Tune, they handed me the spark plugs they supposedly replaced, but could not provide any proof from their scanner that my car ever showed a spark plug-related code. This experience left me feeling that this business is not trustworthy. They charged me for unnecessary repairs and failed to fix the actual problem. Please beware when considering this location for your automotive needs.

They came out exactly the time they said they would be at my residence. They got my golf cart…read morerunning again. They were professionals and very experienced and courteous and their prices were fair. They also said they repair heavy equipment, automobiles, motor homes any vehicle or equipment with batteries.

Raffield Tire Master on Watson Avenue saved me today! I live in Indianapolis and was here visiting…read morefamily when I hit something in the road. I knew when it happened that I probably damaged my tire, but I had no idea what I hit in the pitch black darkness of a country road. Turns out, my rim was bent so my tire was losing air. I took my Nissan Rogue to Raffield on the advice of the maintenance guy at my hotel. Raffield was able to straighten my rim and get the tire to seal again. Because I was traveling, they did this for me at no charge. I cannot say enough good things about Raffield! They were professional, clear in communication about the problem and very, very kind. I will use them again for sure for any auto issues while I'm in Warner Robins!

I have gone for my car repairs to Raffield Tire Masters for many years and I highly recommend them…read more Their prices are fair. Their technicians are apparently knowledgeable.

So my father and I went to Lee's Custom Exhaust a week ago to get advice on which performance…read moreexhaust to go with and Lee (The owner) told us the best muffler to purchase and exhaust tip as well. He told us since we had a 2016 Chevrolet Tahoe LT SUV you will need to go with the Flowmaster 50 delta series since it has the quiet inside the interior/inside of the vehicle. How is Lee's customer service relations to his customers? He is a nice and understandable gentleman very knowledgeable and know what he is talking about when it comes to performance exhaust. He sales Flowmaster and Magnaflow performance exhaust. You will have to setup a appointment time to get your vehicle exhaust upgraded or worked on. Inside the customer waiting room is some what less desirable to wait in but there is a full size couch, fireplace, TV, two chairs. Some parking area but you'll have to find one. Also, There is another business in the same place with Lee's Custom Exhaust next door. All you have to do is go inside of the building and ask for Lee and the guys and ladies will show you the right area he's located. Overall happy with my purchase and the customer service I received at Lee's Custom Exhaust? I am happy and so is my father.

I did a mid-muffler delete on my Challenger, and they got me right in and took great care of my car…read moreand the service was quick and painless, for me anyway... I was also pleased with the cost of service, I will certainly look towards them if I chose to do any replacements to my system.

Rodney was there quickly and fixed our minivan in the parking lot for the same cost or better then…read moreI would have got in a shop. This was 7:00 in the morning after 13 hours of driving from Michigan, our alternator went and Rodney had us back on the road by 9:30. It was an amazing experience!!!

We were traveling north on I 75 at 3 pm Monday May 18th with our 39 ft fifth wheel when we had a…read moreblowout on one of the 4 tires. We were just south of Warner Robbins. We had more than 150 miles to go after changing the one tire and the spare looked iffy. The tire monitoring system started alerting on the other tires, so we looked for a Discount Tire close to our route. I first called another Discount Tire and the call would not connect. I called the Discount Tire on Lake Joy Road, spoke to a very nice man, who advised he had two different sets of tires available and to come on in. He told us where to get the RV in, and came out as soon as he saw us driving in. In about an hour, we were back on the road with 4 new tires and a new spare. They made sure our tire monitoring system worked, had a nice waiting area and were just the nicest people to deal with. If you are in the Warner Robbins area or traveling like we were with an emergency tire replacement, do NOT hesitate to use this wonderful Discount Tire location!! Thank you!!

Enterprise gave me a rental with a nail in the tire. While they filled the tire up with air prior…read moreto giving me the rental, i didn't connect the dots until I had to drive the car again a few days later and saw the flat tire. We gave enterprise a call and they told us to go here for them to swap out tires. Discount Tire had to call Enterprise hq for approval prior to working on it, but had us in and out within 30 mins. Everyone was very friendly and courteous. We highly recommend!