I rented a 6 pax golf cart the 29th. The cart drove fine , but later in the afternoon my kids…read morestarted crying so I pulled over and check to see. The golf cart was infested with ants. They were biting my kids in the car seat. I removed them and lifted the golf cart seats and it was everywhere. I wanted to return the cart but you were already closed. I decided to return the cart the same day and I dropped the keys into the slot box. FOLLOW UP REVIEW .......... I sent an email to them and they called me back and told me that they fixed the problem and offered us options. I won't let this incident keep just from going back. Thank you for the follow up !

Big O's did a great job installing my new batteries. Fast and efficient and a good competitive…read moreprice. Not cheap but a fair price. Drop off and pick up service as well.

It took me a while to want to write a review because I haven't had the greatest review to post and…read moreI didn't want to be negative Nancy. Commercial doesn't do anything but let the guys in red hover around them and it's like a pack of teen boys. They are rude and lazy. I would always find Chris Layla or Luke to help me. (They are great by the way). The last few months I have come in I met another young lady by the name of Crystal. She is absolutely amazing. Every time I come in she's so helpful. Even when she seems tired or stressed she tries to put a smile on your face. I have watched her teach others. I have watched her get frustrated with others but she remains positive. Even when I got super frustrated with the new kid. I don't know his name, she saw that and came quickly to my aid. She's absolutely amazing. Every time I come in she jokes you're back again I see. If it wasn't for Crystal, Layla, chris and Luke I wouldn't shop here but one of them is always there to lend a helping hand. So I'll give 5 stars!!

Luke and Layla are unbelievable. My battery died and they were more than happy to help me in my…read moretime of need. I will be back!

2006 Honda civic hybrid battery in and out for under 1500 bucks. That is with installation and tax…read more Has a warranty and keeps my car on the road. The car runs fantastic now. Alex got the job done and even told me what other faults came up on his scan tool so that I can fix those things later. Oh and he put in my 12v battery for me at no charge. Alex went above and beyond and I think he is an asset to this location. I look forward to referring friends to get the batteries replaced here.

Absolutely horrible experience…read more RUN don't walk away! They vandalized my car. My insurance asked me to file a police report . They ruined my car, got grease on my door panels. Left my vehicle outside with the window down. Worst experience ever. They are unprofessional, terrible crooks. They wanted me to pay in full and hadn't even been able to work on my vehicle. They fried the MCU when the took the HV battery out. They pulled it out before updating with Tesla. They got the car bricked. Then Tesla confirmed they bricked it and Green Tech said I needed to pay for that at Tesla $2500. They are amateurs. No idea what they are doing and then they held me responsible for their mistake. Buyer before. My insurance is now filing a claim with their insurance company. When my husband went to pick up my car (From Florida with my 11 year old). The manager instructed a courteous employee to not help with anything. My car is fragmented, it's hot out. Very rude staff. I can't believe the experience - crooks

They are very helpful at this store and seem to always have what you need, whether it's a random…read morebattery or a unique lightbulb. Definitely recommend them!

If you are looking for a company that stands behind its warranties and treats customers with basic…read morerespect, do not go to this Batteries Plus location. I bought a $276 Duracell AGM car battery that came with a 48-month free replacement warranty. Exactly 11 months later, the battery completely died. When I brought it in, the store's own testing equipment showed it would not charge past 6.5 volts. In the automotive industry, a battery capping out at 6.5V means it has a shorted internal cell--a catastrophic manufacturing defect. Instead of honoring the 48-month warranty, this store used a deceptive technical loophole. They have an internal rule that if a battery drops below 10 volts, they automatically blame the customer's vehicle and void the warranty. I have full computer diagnostic logs proving my car's electrical system is perfect with zero parasitic drain, but they refused to even look at them. They just wanted to use their loophole to avoid replacing a defective product. To make an already frustrating situation worse, the customer service was shockingly unprofessional. The clerk, James (initials JWB), actually used my official printed invoice to type out fabricated, defensive, and insulting comments about me to justify denying the claim. When I pushed back, the staff tried to hide behind the excuse that they are a 'veteran-owned business'--while actively using a bad-faith loophole to deny a valid warranty claim for a disabled veteran. Using a hidden policy to get out of a warranty is bad business, but an employee using a customer's official receipt to write personal attacks is completely unhinged. I am currently disputing this $276 charge through American Express and filing a formal complaint with the Georgia Attorney General's Consumer Protection Division for deceptive warranty practices. Save yourself the headache and buy your batteries at a standard auto parts store that uses proper diagnostic equipment and honors their word.

Great place for your auto sound system! Friendly and knowledgeable individuals who are more than…read morehappy to meet your audio needs... and will go above and beyond to make you a happy customer. Radio Active's awesome service will leave you completely ecstatic! (¬‿¬)

Great store- excellent service! I would highly recommend this store for all of your radio and…read moretinting needs!

Jerry is the man!!! His prices are fair and honest. Great customer service and just the best…read moremechanic I've been referred to.

Ok let me say this is my new home for my babies!!! I requested a quote online through Yelp and…read morewithin 30 minutes his wife responded with a price. I immediately called because I just knew this lady didn't know what she was talking about; I was proven wrong she did! She took all my info and set me up in the system to save me some time. I went in the next day and just knew I was going to get the bait and switch WRONG!! Bc the dealership quoted me an extra $100 on the same service. Her husband immediately started working on my car, checked on me to make sure I was ok and even explained what procedures were being done. He then said I'm doing a diagnostic on your car to make sure there aren't any problems that you don't know about. Wait, WHAT and he didn't charge me for this diagnostic. He then said I'm not trying to beat people up on the prices WHAT?!! Who are you and where have you been all my life regarding my cars?!! This is my new best friend. Oooh did I forget to mention he and his wife are knowledgeable, professional, precise and it doesn't feel like a "mechanic shop"! I feel totally comfortable leaving my car and I've never said that about any mechanic. This is my new go to place!!

Was excited for this service for the convenience of having a mechanic come to me to replace my…read morealternator. The first sign of trouble was that Visionary Conceptions was not communicative and rescheduled multiple times. However, the real problem was that when he finally did show up, he installed the alternator incorrectly. After installation, the alternator was seated so that it was touching the water pump drive pulley. This caused my car to overheat, my timing belt to break, and cost me $1,000 more to fix my car. After getting a new mechanic to look at it, I explained to Visionary Conceptions what had happened and he refused to admit he had done anything wrong and refused to give me a refund. However, the new mechanic was able to prove that the alternator was installed wrong by showing there are notches on the pulley where it was getting snagged on the alternator. Edit: the response below is a bold face lie; as nothing about my tensioner was ever mentioned or communicated to me.

I needed an oil change for my 2017 Porsche Panamera, and I needed service quickly to prepare for a…read morelas minute road trip to NC. Deandre responded quickly via YELP and was at my home 3 hours later the same day. He was very prompt, personable, and has a deep knowledge and passion about any and everything that pertains cars. His prices were very fair, and came in cheaper than the quotes I received from reputable car dealerships. I strongly recommend his services. I've already booked my 2nd & 3rd appointments!

A brand‑new Chinese‑made golf cart I purchased less than a year ago broke down while in use. The…read moredealer offered various excuses and even lies, and the repairs took more than a month to complete. Throughout the process, they provided no updates or explanations; I had to initiate every contact myself. There was absolutely no sense of customer consideration. Based on this experience, I cannot recommend this shop at all.

I purchased my cart about 3 weeks ago. My wife and I really love all of nice the features. But…read moreprior to purchase, I was a little hesitant about customer service for the usual reasons, it's just hard to find. A few days after purchase my turn signals weren't canceling after a turn, my horn was intermittent, and I was given the wrong enclosure. So I called anticipating the worst, you know stall, stall , stall, and the usual not their fault. Well I extremely surprised.by some of the best customer service I've ever had. And I know customer service, because I owned service company for over 20 years. Our motto was to give a customer a reason to come back to my company. Well Ronnie the GM there went beyond the call to get it right. He sent a tech to my home, which was a pleasant surprise. Kel the tech was very courteous, and knowledgeable. He made the necessary repairs in no time. Back to the enclosure, they gave me the wrong one, but Ronnies offer was for me keep the one on the cart until the correct ones came in. At home we decided we hated the enclosure, asked for a refund and Ronnie said no problem, no questions asked. I was saying to myself am I dreaming or is this real? Offering a refund with no questions asked who does that today. I accepted the offer for a refund and decided to order the door works hinged enclosure myself. After checking with Ace Enclosures and they said they don't even make a hinged enclosure for my 2025 evolution golf cart, well damn,! Well, I called Botero back and spoke to Ronnie as he had told me earlier they did not make a hinged golf cart enclosure for my golf cart. Guess I missed that part. Anyways, Ronnie said he would get someone out Monday to do another minor repair on my cart. And since the enclosures were in, he would also install the new enclosure that I asked for a refund earlier. Thanks To Botero and Ronnie for being so patient with my concerns. I will definitely be telling friends to go see Ronnie, he went beyond the call to make me a happy and returning customer.