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    Premier Custom Carts

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    3 months ago

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    4 years ago

    Excellent customer service. Fantastic product. The team at Premier Custom Carts are responsive and always puts the customers needs first.

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    Botero Carts

    Botero Carts

    (4 reviews)

    I purchased my cart about 3 weeks ago. My wife and I really love all of nice the features. But…read moreprior to purchase, I was a little hesitant about customer service for the usual reasons, it's just hard to find. A few days after purchase my turn signals weren't canceling after a turn, my horn was intermittent, and I was given the wrong enclosure. So I called anticipating the worst, you know stall, stall , stall, and the usual not their fault. Well I extremely surprised.by some of the best customer service I've ever had. And I know customer service, because I owned service company for over 20 years. Our motto was to give a customer a reason to come back to my company. Well Ronnie the GM there went beyond the call to get it right. He sent a tech to my home, which was a pleasant surprise. Kel the tech was very courteous, and knowledgeable. He made the necessary repairs in no time. Back to the enclosure, they gave me the wrong one, but Ronnies offer was for me keep the one on the cart until the correct ones came in. At home we decided we hated the enclosure, asked for a refund and Ronnie said no problem, no questions asked. I was saying to myself am I dreaming or is this real? Offering a refund with no questions asked who does that today. I accepted the offer for a refund and decided to order the door works hinged enclosure myself. After checking with Ace Enclosures and they said they don't even make a hinged enclosure for my 2025 evolution golf cart, well damn,! Well, I called Botero back and spoke to Ronnie as he had told me earlier they did not make a hinged golf cart enclosure for my golf cart. Guess I missed that part. Anyways, Ronnie said he would get someone out Monday to do another minor repair on my cart. And since the enclosures were in, he would also install the new enclosure that I asked for a refund earlier. Thanks To Botero and Ronnie for being so patient with my concerns. I will definitely be telling friends to go see Ronnie, he went beyond the call to make me a happy and returning customer.

    We love our cart. Very nice. Staff are helpful. Easy delivery and when expected. Thank youread more

    Premier Custom Carts - golfcartdealers - Updated May 2026

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