The Plunkett's are great people! Always honest and not looking to rip anyone off. They are also…read moreusually busy so you need to be patient if you want it done right and for the right price. Joan, Billy and Mr. Plunkett are a pleasure to do business with.

Just returned home from visiting this store.. I cannot say enough good things about the service I…read morereceived from Alexandra.. I'm in my late 70's and certainly not at all knowledgeable about cars but she was extremely patient with me and I must add she was more than competent.. I would not hesitate to return to this location for all of my automotive needs . My hat off to Alexandra !

I came to your store to get a bulb for the turn signal. And I really didn't know how to do it. And…read moreI asked Josh did they do it there and he told me he could do it if it wasn't too hard. He was so polite. Nice. I couldn't say anything nicer about him. You're lucky to have him as an employee. And I'll make sure I come there next time. I need something for my car. Thank you Josh. I appreciated it.Nancy Wrazen​

Great place to get all used parts from a tire rim to a complete engine. You can find the part on…read moretheir website, call, or stop in & they're always happy to help. I had them put a engine in my car & was very happy with the price and quick turn-around. They even worked with me when I had issues that were out of warranty . Highly recommend there service department as well . I always feel like I am treated fairly.

I looked up a gas engine for a 2008 Toyota Prius on Car a-Part .Com an Al's had part number S16529…read morelisted for sale for $200.00 when I called to confirm they raised the price to roughly $575.00, I called for two days to speak to a supervisor, owner or manager I got a call back on day two. When I spoke to the manager he wouldn't let me present the facts he kept talking over me and butting in when I was speaking very very unprofessional, needless to say he said I looked the price up wrong, it's hilarious that now they have it listed for the higher cost on Car-Part .Com. Steer clear of this place they price things for sale and don't honor the listed price, this is called Bait & Switch / False Advertising.

THIS PLACE IS AMAZING. First of all, I want to say how…read moreAWESOME it is for these women to be KILLING IT in a "male dominated industry". I think it is so great for female empowerment! I called on a Sunday to see if they had any Saturns on the lot. It's been hard to find one since apparently they are very good cars and are normally fixed and not scrapped. The gentleman who answered the phone said he would be very happy to help me to see if they had one that would match what I had/needed. They did so I said I'd be there on .Monday. He informed me THEY WERE OPEN NOW ON A SUNDAY around 9:45. So I went and I got what I needed! AND FOR AN AWESOMELY FAIR PRICE. The gentlemen who where there were EXTREMELY helpful and SUPER NICE. I'll be coming here for ANYTHING that I need. Or just to walk around it's so awesome. Good job building a female empowered woman (and gay) friendly environment.

I have been going here for years. Great staff follow on fb and Instagram Poast new vehicles that…read morecame into yard listed there. The owner a woman in a 90 percent business run by men. SHE KILLS IT! She is a pillar in the community, supports Police, fireman, Veterans, and more. Has a NO KILL shelter for animals. I'm sure there is more but that's all I know. I have sold cars to her Great no hassle boom done. Heading there this week for a few things. campers, jet skis lawnmowers, motorcycles, boats 5 starts!!

I was a random walk-in customer. 2nd time here in 5 years. I bought a battery and had to install it…read morein the parking lot. As I was installing the new battery the gentleman recommended. I had an issue with something. I went inside and asks if they could grind something down for me in the back. The guy said of course. He went back and ran the grinder. Handed me the part back. I asked to buy him lunch and he declined with a smile and said he was glad he could help. This is the number 1 reason I come to Napa anywhere in the United States. They are ALL ran by local car dudes that just want to help and provide great customer service. I highly doubt this would happen at pep boys or Walmart auto center. So thanks fellas.

I have been to many states, but I have never seen customer service like this. Teach your employees…read morehow to communicate with customers. If they have problems at home, let them leave them at home and not pass them on to the customers. I asked to spell out the name of the parts so I could write it down, but the worker started spelling it quickly and rudely, as if he didn't want to do it. This is his job, and I am not asking for anything extraordinary.

I stopped by today because a friend told me that auto zone will do a free diagnostic when the check…read moreengine light comes on in any vehicle! I had no clue this service was offered. Bruce was the attendant that helped me. He was kind personable, and very knowledgeable. If I need any parts or other items sold here I will definitely be back. Thank you Bruce!

Absolutely stellar service. Really amazing customer service from Clay and other staff. I needed an…read moreair filter and they really were engaged and helpful. I got what I needed and they made it easy. I'm glad. I'd definitely come back here.

Parts are reasonable . Chris manager can be ignorant. If you have little knowledge he will bash you…read morewhen you leave or hang up.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

From the owner: The Auto Parts Outlet team is committed to providing you with a quality low-cost replacement part…read morethat fits your needs. We have employees with expert knowledge in the industry, employees who are avid car enthusiasts, and employees with years of experience in the industry.