this is a follow up on my bad experience with wheel alignment and two continental SSR run flat…read moretires on my 2017 Mercedes Mercedes-Benz S550 I just wanted to post the alignment report from the other that I had to have the alignment redone. The sent me out with was so bad. It was scrubbing a brand new I paid almost $700 for attached is the read out for when it went in and when you will see that both the front and the back Adaline forcing car to go over in a staggered motion also scrubbing my new tire and premature wearing to the point that they had to rotate them and to continue even where I will add a photo of the report as it went in from Mavis and left my personal Mechanic

Came in for a replacement tire, needed an alignment as well. They were so nice even called to let…read moreme know my tire came in early. They got me in and out and they had the best price on my tire. They respected my time and were very kind

We have been going to Universal for probably close to 20 years. Always honest always good prices…read morein the work never fails. Highly recommend

Amanda was great to work with. We received very bad news about our car, Universal was recommended…read moreto call . Amanda got us in that day!!! They were able to repair car at a really great price, communicated everything to us and had the car ready when they said they would!

Service Stations Need To: 1. Diagnose 2. Repair Properly 3. Fair Pricing and Honesty. THIS BUSINESS…read moreEXCELS AT ALL THREE AND QUALITY CUSTOMER SERVICE. I have had brakes replaced, shocks installed and last week inspection. Thank You Owen, Nichol and Alex. P.S.: I am not related to anyone that works there and do not benefit in any way from this review except to help other consumers make a wise choice for themselves.

I am a new customer with 4 cars, good communication with BOB the tech…read more Very fair and honest people to deal with Will be my go to place for all service

I have been going to places around my area to have service done to my company vehicles. Not only…read moreare they nice people who work there. Since I have been dealing with them, like over a year now. They have me in and out. They don't try to push things on me that I don't need. They do what I go there for and get it done. I will go there and recommend them to anyone I know who needs service done on their vehicle. You guys Rock!! One happy customer!!!!

RPM Tire & Auto is nothing but a bunch of crooks. They do horrible work. They recently did work on…read moremy vehicle and left oil everywhere and leaking out and left things that aren't tighten or bolted down properly, left things hanging off. They have HORRIBLE customer service & are extremely rude. And to top it all off they price gouge and charge you for things that you don't need or that they never used for the repairs on vehicles. I highly recommend that if you go there you get a receipt and then take your vehicle to another mechanic and get other opinions on there work. As for their customer service you can witness that for yourself. I'm not surprised considering they are all Trump supporters.

John, Mike, and J at this Mavis location were professional and extremely helpful in getting my…read morecar's tire replaced. They, in addition, referred me to a business where I could get the rim repaired. They performed an alignment, and a safety check. I highly recommend Mavis on Woodbourne for your automotive needs.

First off this was my 17 year old sons truck, which they knew. They rescheduled his inspection when…read moremy emissions would have been exempt, and the new date put me over the 5000 miles to exempt it. When I went back they failed it because the check engine light was on and told me we should just look for a new truck because this one was too old (2006) and they didn't have time to chase down that problem. I took it home and corrected those issues in less than an hour and took it back in. Now they failed it again (after the emissions passed) and charged me $1800 for front pads, front rotors, and 1 front hub bearing. They claim the hub bearing was $800+. When I offered to bring my own bearing in they threatened to increase my labor cost because he supposably was giving me a discount. Keep in mind there is ZERO labor in replacing the hub bearing since you need to remove it to replace the rotor, which they were doing. After I got it home, I changed the oil to find they never attached the ABS wires on the new hub or on the existing hub. In fact they broke the screw off and just left the bracket hanging. These guys knew my son needed the car and 100% F*&%KED me over. I will never go back there and will be sending this same review to their corporate offices. See attached picture and video of how they left it.

Horrible! If I could give negative starts I would. I called on a Saturday for a state inspection…read moreon a brand new vehicle, they said I could come in. I arrived 30 min later and the man said the mechanic got stuck on a radiator job. He said come tomorrow . I went online and I made an appointment for 12:30 for the next day. I showed up and they said we can't do the inspection because we are too busy. Why make appointments if you can't an accommodate the appointment. So I had to rush around and find a shop to do a last minute inspection. After 4 shops Mavis on woodbourne rd did me a solid! Thank God for the friendly and accommodating employees at Mavis!

It was Saturday night and we stopped in because our tire had gone completely flat. At that point we…read moreonly needed assistance removing the tire so we could replace it. We were told to leave the car overnight because the shop was too busy. Since that wasn't an option for us, we decided we would bring the car back in the morning and simply asked for help removing the tire. Unfortunately, no one offered assistance or even provided a better tool to help us remove it ourselves. This was especially disappointing because we purchased all four tires from this location just a few months ago. Customer service should matter, especially for existing customers. If this is the level of service provided, I will be taking my business elsewhere.

Doug has been servicing my vehicles since 2010 and has always provided excellent care. He only…read morerecommends what actually needs to be fixed now and informs on what should be addressed in the future. He's done everything from simple oil changes to full brake jobs to installing lift-kits and new wheels/tires. He recently fixed a recurring check-engine light that had perplexed multiple Jeep dealerships for over 5 years and probably cost me over $1500 in diagnosing and new O2 sensors yearly (it wasn't the dang sensor). I brought in my Jeep and Doug spent the time to find out there was an EVAP leak in my lines. Doug is simply an outstanding auto mechanic.

Doug has been servicing my vehicle for several years and I couldn't be happier- he has replaced…read morebreaks, steering rods and performed general maintenance on my car for a fraction of the cost I was quoted at dealers. Recently Doug detailed my husband's work truck to prepare it to be sold- it looked show room ready, and caused us to question if we still wanted to sell it! I credit his attention to detail, and we got top dollar for its value. I highly recommend Doug for all your general car maintenance needs- he truly treats you like family!

I was dubious going anywhere besides the dealership for a diagnosis of a noise from the…read moreundercarriage of my car, but was pleasantly surprised by how knowledgeable and friendly Joe Kulik, Service Manager, is; a down-to-earth friendly man who showed me along with the man actually working on my car, Ed, the issues with a walk through explaining the situation, first time I have seen underneath my car! Joe immediately put me at ease with his genuine, friendly mannerisms. I didn't feel like I was being hustled, rushed or, being female, condecended to when discussing repairs. There was an immediate issue with my muffler not being secured properly, which Ed repaired quickly. These folks are honest, true and fair. I was not charged for the free estimate, and shockingly, not for the fix to secure my muffler! Joe was also on the phone for a bit researching the parts and the best price for a future repair that will be needed - my car is a 2003. Thank you so much for your efforts Joe! What a weight lifted off my shoulders to find decent folks:) Ps, my mother will be over soon with her car too!

Be careful on the coupons - whet to have a synthetic blend oil change. Despite putting my car make…read moreand model into their system, somehow when I got there they did not carry the blend for a ford ranger truck, so I had to do a full synthetic, which costed more - buyer beware. Otherwise service was ok

Stopped in for a damaged tire, they were honest about the repair. They didn't try to sell me more…read morethan what I needed and gave me valid recommendations.

I had slow leak from a nail in my tire, and I took my car in with no appointment. They were super…read morefast, professional, and affordable!