So helpful unfortunately they didn't have the mirror I needed. But when I compared it they gave me…read morean immediate refund

I came away with mixed feelings. There were helpful moments, but I also had to chase clarification…read moreon a few points. Nothing was a major problem, though the overall experience could have used more consistency.

Popped in while running errands because I needed windshield wiper fluid. They topped me off for…read morefree and were incredibly kind and fast. Will definitely be coming back!

Warning to those in the neighborhood based on my experience this week, especially other women. My…read morelow tire pressure light was on, but the tire wasn't flat, so I took it to Goodyear on Fort Ave. They told me that they could not patch it because it was too close to the wall of the tire but would not show me the nail. They pushed very hard saying I had to have 4 new tires costing ~$975. The car and tires have 18k miles on them. I went to get a second opinion at Firestone on Hanover, and they said, let's check this out together, and the nail was smack dab in the middle of the tire (see pic), cost $35 to fix. Please beware, especially women, of taking your car to Goodyear. I am thoroughly disgusted by that experience.

Yelp Fam! The…read moreweather outside is frightful & that means that flat tires are standard in the winter. Luckily Jeff & the Team at Firestone really helped me out. I was headed to work when I noticed our car had a flat tire, after frustratingly searching for mechanics. My fiancée gave me the number for Firestone, I spoke with Jeff, who was super helpful and knowledgeable. After a brief conversation about my issue we agreed that We should have the car towed to access the repair. In a flash our tow truck arrived, I met up with Jeff at Firestone. He logged my information and assured me he would take care of me. He had a mechanic assess the tire and gave me estimates for the repair. Even in this crazy time jeff was able to help and provided great customer service. The Firestone was clean, everyone had masks, hand sanitizer was available & the bathroom was clean as well. While I waited I chatted with jeff and by the time we finished our vehicle was almost done. Overall what could of been a very stressful situation was sorted out with tact and efficiency. I would recommend Firestone Complete Car for any tire repairs, they were very professional. Big shout out to Jeff!

I had an appointment at 11 Saturday to fix a flat tire. When I arrived, they told me 2 people had…read morecalled out and it would be hours before they could fix the tire. I said no problem, I could come back Sunday. They said I would be in and out at 11 Sunday. I showed up Sunday at 11 and again they said it would be hours. I left and got the flat fixed at Tires 4 Savings in 10 minutes for $15. Adios Firestone.

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

The team at Sound Solutions is great. They came recommended to me by a friend and they didn't…read moredisappoint. They were able to upgrade my 2011 vehicle to a new digital experience. They walked me through the process over the phone -- deduced my requirements and a quick snapshot of dashboard they ordered a head unit that matched my interior and looks like it came with the vehicle. They ordered all the parts and adapters so all my factory tech (steering wheel, backup camera) works as it always has. Their value was great and service was super fast.

The guys here are super kind and helpful every time I come in. I appreciate their no-nonsense…read moreapproach to repairs and I never feel like I'm being upsold or scammed-- they just lay out the facts, and let me know they can help if and when I want. For instance, my car's battery was getting old. They said, "we can fix it, but it's not urgent, so come to us when you're ready, it'll take 20 minutes to get done." Went in today with a warning light on. Turns out it was just low tire pressure which they fixed for no charge. Real upstanding business that I love supporting.

I will not take my car anywhere else! This is the most honest and helpful car repair shop in…read moreBaltimore City. Steve is always so kind and helpful when explaining what is going on with the car and what my options are. He is very knowledgeable and responsive.

Chose to take my truck to the Catonsville location as my friend had his truck done there. As I…read morepulled up to the parking lot, a man came out to greet me promptly. I was in the process of taking off my tonneau cover, and he told me he'd have the team take it off and have it back one when they were done. I made some special requests like no Line-x stickers or badges and to have some holes taped down. I waited for the truck since I didn't have a ride. Watched some cable TV that was available in the waiting area. Very friendly staff, we discussed the shows. When the truck was done, one of the workers brought it around to the front and had me inspect. I was really happy about the way it looked on the truck, amazing product. My bed was all scratched up before, because I was too lazy to get it done sooner, but now it looks brand new and better. All in all I'm satisfied with the job. I'd give them 4.5/5 if I could. The only reason for me taking off a half point is for some minor miss in details. They sprayed over 2 bolts (shouldn't really matter though) and there was some overspray in my bedgate latches. All in all I would recommend this place to anyone. Very friendly staff and great work. Thanks! Update after a couple years. PStill looks great, bumping from 4 stars up to 5

Courteous and professional staff and an excellent job lining my Jeep tub! Worked with me on design…read moreand color choices.

Brought my car in for an estimate a few weeks ago. There was what I considered minor damage on the…read morefront bumper. My eyes bugged out of my head when I saw the estimate but given I wanted the car fixed by a reputable company, I set up a time to bring my car in for the repairs. I was given a 3-day window for completion and got a call back by the end of the 2nd day to come get my car. Checking out was easy and before I knew it, I was out in the lot looking at my car. Not only were the repairs flawless, I believe my car has been washed...at least rinsed off. The overall repair, while not cheap, is immaculate. I hope to be more careful in the future and have no more fender benders, but if I do, I'm coming back to Bumper Globe!

I had a horrible experience with Bumper Globe. Communication was terrible from start to finish,…read morehard to get updates, and when I did, they were not accurate. They had my car for 12 weeks giving me no updates. The work itself was poor quality and didn't solve the issues I brought my car in for. The first time I went to pick up my car, I pointed out multiple issues where the work was incomplete, pieces were falling off my car and not secured well, or not fixed at all. The doors they replaced were not even painted completely and they left the inside of my car a disaster. They have since been completely unresponsive when I tried to follow up. I have had to go through my insurance company to hear any news. I selected them doing searches on Yelp and Google and realized when I went to pay for the work, they off discounts if you leave a 5 star review... so that is why it looks like a good option. I recommend going anywhere else in the area. They apparently require that you pay in cash, which they never told me until I was there picking up the car, and then I did not have that amount of cash in hand, told me they could only use a card with a surcharge. Absolutely would never recommend any work from them.

Review of the Panda Lot at 1810 Worcester Street Baltimore, MD 21230…read more Found out about the Parking Panda service from the Ravens website and checked out a spot close to M&T Bank for Sundays NFL game. Pleasantly surprised by the relatively inexpensive cost for outside "lot" parking spot. We were within walking distance of the stadium and there was plenty of space to tailgate and mix with the other Ravens Fans in the lot and on the local streets nearby. Getting into the lot was ~ 5 minutes or so which is to be expected around an hour before game time. The attendant read the email and barcode off my phone and waved us in. Easy and close and that's a plus in downtown B-More. Will give the Panda a try next time in town.

They suck! I prepaid a parking space through them online to use for the bay to breaker event. I…read morereceived an email from them and the bar code that guarantees me for the parking space. I know that the designated time is at 7 am but the night before the bay to breaker I received an email and advised customers to arrive at the designated parking garage at least by 530 am because of the street closures and probable traffic mess. So I did go early before 7 am..like around 630am. When I got to the garage the staff steward asked me for the barcode. So I have him scanned it..it was showing an error code! The guy tried it several times! So I wasn't able to use it! The parking panda charged 27 dollars while the garage charges 24 dollars for the whole day! It is a Sunday! I totally understand about the extra fee because it's business. But not able to use it? That's uncool. Panda tried to resolved it but because I paid cash and the only proof I had was my stub that was provided by parking garage, but I told Panda that I paid in cash and Panda asked for the stub copy which I sent to them. But unfortunately, they can't give me a refund even after all the copy of the stub and the one that the garage put on the window shield. Anyway, I'm not going to use them anymore. First impression lasts. P.S. I was only the second car that's parked in this garage during that time. The first car also used Panda Parking and the barcode didn't work for them too.

Great, friendly service. Attendant even gave us restaurant recommendations. Perfect location. Easy…read moreentry and exit.

As a senior, I was confused about the prepaid QR code, so I ended up having to pay again at the…read moregarage. I left a message for them on their website last evening. Today I received a phone call from a polite, considerate, and understanding young man named Jamal. Not only did he help me understand how to rectify this next time I come, but reimbursed me completely for the second charge. This garage is very convenient, clean, and reasonably priced with exceptional customer service. I will use them for every trip to Baltimore from now on!