I can't say enough about the quality, responsiveness and overall customer service we've…read moreexperienced! Highly recommend!

I purchased 2 new large OLED televisions, mounts, and a sound system I needed installed and old…read morelegacy equipment carried away ,and selected Audio Envision to do the work. They responded immediately to my quote request and asked a lot of questions on the type of build I needed. They sent a detailed quote which seemed fair. They sent out 2 really good technicians in Jeff and Jeff & Horacio who were very detail oriented and spent time measuring and making sure everything was lined up and configured properlyl. They even brought along a vacuum cleaner to suck out the dust created when they were cutting into the drywall. Definitely a good experience overall and I'd use them again for any media room buildout needs.

Great AV store full of TVs and other appliances…read more If you're looking to buy a turntable needle in the greater Phoenix area this store is a good solution Andrew was very nice and helpful with my purchases as well.

These guys absolutely suck. Brand new $2500 TV worked for two weeks then broke. They will use a…read moreservice appointment to get you out of the return period. Don't buy anything from them, especially on Amazon.

My technician today was David Madden. He did an amazing job. He took care of all my issues. He was…read moreeasy to work with and very knowledgeable. I would definitely recommend Bay Alarm to my friends.

After they sent the expert team, our issues were fixed. We thank Bay for their assistanceread more

I've been planning to upgrade for some time and decided to visit hoping to discuss my future stereo…read moreplans and see items I've been reading about. Everyone was extremely friendly and knowledgeable. They suggested an amplifier solution which works with my current speakers yet enables a future speaker upgrade path. They have a great selection and had stock on hand which was unexpected given the widespread electronics shortages. I was thrilled to be able to leave the same day with new gear in hand. We couldn't be happier with our new equipment and will be returning in the future. Thanks again!

I love this place I go here all the time the sound sounds super good and it amazing quality and…read morethere inside theater is really cool

Our installer was great. He called to let me know he'd be here in 45 minutes, exactly on time. He…read moreoffered suggestions of where to place the cameras, and did a professional job. He was patient and helpful with app set up. Appreciate the personal attention to my security needs.

First time homeowner realizing after 3 years of my AAA smart home security systm and despite the…read moretechnician being super nice that the main driveway camera never captured any sidewalk traffic! Always wondered why the camera never picked up the mail delivery to a mailbox which is in straight shot of the driveway camera. 3k worth of equipment and 80 bucks a month basically down the drain if you ask me...

Amazing people! They have the best technology and products, they take the time to explain the pros…read moreand cons of different set ups and their installers take as long as necessary to make it perfect. They can explain and demo everything until you understand how it works, very patient and thorough. Highly recommend!

My strong recommendation is that you NOT use this company to install or service your audio and…read moresound system. I had them install a system in my house several months ago. At least 75% of the time, the system has not worked. I have given them 5 chances to get it to work correctly and they simply cannot do it. I feel completely ripped off. Today was the last straw, when I had people coming to my house to watch football, the system was down (again) and they had no one available who could help me. Spent tons of money and got junk in return. Please do yourself a favor and choose another company.

I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

They figured it out when no one else could! Impressed! I would recommend them again as they were…read moresmart and professional

My control4 system was acting weird and my speakers started to sound terrible. They came same day,…read moregave me an estimate, and had my system working perfectly in only a couple of hours. 10/10 service!

Marcelo is amazing. He took his time to get the job done right and help troubleshoot an issue that…read moreI caused. Never felt rushed. I would 100% recommend him to friends and family.

Marcelo is a tech wizard. He setup my entire system-- equipment rack, speakers, TV installations,…read morereceivers, outdoor cameras, video doorbells, internet network & access points, and automation.

Zero stars is the more accurate description. Joe Harris' team has been the most unprofessional…read moregroup of people I have ever worked with in my life. Initially, it took forever to get a hold of him via email/phone call. He didn't respond to emails until 1-2 weeks after they were sent -- and he would not follow up until I would send another email asking for updates. Then, when trying to actually have his team come out to set up a time to install the security panels in our home, we've had to reschedule numerous times. And when they're rescheduling, it's not a nice notice that is one or two days in advance, it's the morning of the appointment, literally an hour or two before the time that they were supposed to be at my house. After the third time rescheduling, they were finally able to show up and install the system -- but that also had it's own mishaps as well. I spoke to Joe on the phone to confirm a time of 9am, but his worker did not show up at our specified time. On top of that, I called Joe that morning at 10am, because we were still waiting and wondering where his worker was, and Joe himself said that he talked to his worker and that he would be to the place in less than 30 min. His worker proceeded to not show up until 12pm. Despite numerous phone calls and voicemails left with Joe, he proceeded to not call me back and never gave me an update on whether or not his worker was even going to show up. AND to make matters worse, they only had one out of the two security panels tha they were supposed to install -- meaning that we had to set up another date for them to come back... Joe calls and tells me personally that he is going to put in the order that states that his worker should come to my house first to install the final panel. So here we are today, the day of the final installation. I get a call from his worker at 8:50AM stating that he would be at my house at 11AM to install the panel. And wouldn't you know -- I get a call from Joe at 1045AM -- FIFTEEN MINUTES BEFORE his worker is supposed to be here, telling me that his worker does not have the panel on him so he cannot come to install the final panel. Joe tells me that he will come personally to install it, but the earliest he can get here is at 1PM... Joe and his team has no answer for me when I ask how they can be SO unorganized and unprofessional. No matter what industry you are working in, if the provider shows up 3 hours late on numerous occassions or has to reschedule you on numerous occasions, there would be some sort of compensation or apology from the higher ups. Yet all Joe does is a piss poor job of attempting to apologize and reassure me that he will do the task when he says he will. There is absolutely no accountability and no remorse from anybody from Templar, and it is a terrible excuse for a professional company.

Unreliable No support - never go to Templar They never…read morecalled me back and kept me waiting for days