Cannot say enough great things about this company, the customer service from the beginning, the…read moreinstallation process with Zach and the product. Would recommend every time. From my first inquiry, I received a call within 20 minutes. I cannot say how much I appreciated this. It was on my mind and it was something i wanted to handle immediately. When they called so soon, it allowed me to handle it immediately. The awesome technician seriously made us SO happy with our decision. He explained everything, every step of the way. He was quick, thorough, friendly and professional. When he left, we knew we made the right decision with this system and this company. The system is user friendly, with phone apps and websites to service everything you could need. Black Hat Security has earned a lifelong customer.

Customer Service is horrible. They also had an internal issue charging my card on file. They then…read moredecided they wanted to collect nearly 2 years worth of missed payments. Before I regretfully paid them they almost tried to extract more money from me to break a 3 year contract. I can not help but feel that this negligence ultimately trickles into their actual services. If I actually had a break in who knows what would have happened.

JPG was quick to respond, and very accommodating with scheduling the initial visit. Eric was very…read moreinformative and professional, and a pleasure to speak with. So far this company (JPG/AZ Alarm) is proving to be much better than other national alarm services... which, based on my experience have bad business practices, unreliability if your alarm is actually set off, poor customer service, and higher prices. This is a much better choice for home security.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Worst company ever, worst security system ever! Nothing but problems with the system and try…read moregetting someone on the phone, it's a horrendous experience from day one! Every other day there's a sensor that's "offline". The installer forgot an entire window in the living room!! I don't trust this company to fix anything! DONT DONT DONT USE THIS COMPANY!!

Poor Business practices. This is an alarm company that cannot guarantee its services or its…read moreequipment. These salespeople practice unethical means to get contracts signed and never follow up as said. You can never get customer support long wait times and if you do it is over sea's when you request to speak with someone in the US it doesn't happen though Vivint is based out of Utah. Have complaints about their business practices, especially when it deals with my safety. They are an alarm service you cannot reach when the equipment is not working very reassuring to me. You buy an alarm to know your house and family are safe, well think again. Not with the Vivant alarm system or its support team working . I have spent over six hours on the phone not getting anything done. No one could answer a question to get me to help most of my conversation was with the Philippines, yet a Utah-based company how American. The owners are Todd Pedersen · Keith Nellesen who send out there manipulating salesman with fraudulent claims. There is no way to reach corporate headquarters oh 6lets make it 7 hours on the phone you can even reach anyone to cancel

DO NOT USE ADT!!!!…read more Service is garbage. They tell you 59.00 to come out too fix doorbell camera. I asked the ADT rep over the phone multiple times that $59.00 is the only charge. He said yes. I agreed too have tech come out. He comes out and before doing anything, tells me its going too be $230.00. I said no, thats not what the adt phone rep told me. He implies that he gets this issue alot. I call in too cancel, and speak with an Account "manager" named Mia. She promises me the world, 5 yrs locked in price of 45.00 (lowered from $65.00/month), cover camera fees, cover tech fees, discount on new cameras, no payments for 2 months,extra 10% off. I said no. Do yourself a favor and call your local alarm companies. YOU HAVE BEEN WARNED!!! Just know that they can lower the price if they really wanted too but wont until you call in and speak your mind.

When comes to customer service they are not the greatest. The cameras are horrible. They will not…read morefix the without a trip fee of $59. They are WiFi only. They don't record important information. I would never recommend them to anyone.

It's been a very disappointing 6 month of service. I was told by someone who knows alarm systems…read moreto not go with ADT. I didn't listen and now I'm paying the price. 3 months into the service, my new system was already having issues. In addition to wanting me to pay for the part, they were wanting me to pay for the service call. It's told them "it's only been THREE months." After numerous calls complaining, I finally convinced them to send me a free part and I had to install it. Now, our garage door sensors are not working. The chat feature couldn't solve the issue so I have a phone call scheduled tomorrow. I'm sure if it still doesn't work, I'll be charged a service charge AND a fee for the device. If so, this will be an embarrassment. I will update everyone on what transpires. I had ADT in the past and was happy. Not sure what changed with the company to allow such sub-par service. Taking business for granted never works out well in the long run.

DO NOT USE ADT!!!!…read more Service is garbage. They tell you 59.00 to come out too fix doorbell camera. I asked the ADT rep over the phone multiple times that $59.00 is the only charge. He said yes. I agreed too have tech come out. He comes out and before doing anything, tells me its going too be $230.00. I said no, thats not what the adt phone rep told me. He implies that he gets this issue alot. I call in too cancel, and speak with an Account "manager" named Mia. She promises me the world, 5 yrs locked in price of 45.00 (lowered from $65.00/month), cover camera fees, cover tech fees, discount on new cameras, no payments for 2 months,extra 10% off. I said no. Do yourself a favor and call your local alarm companies. YOU HAVE BEEN WARNED!!! Just know that they can lower the price if they really wanted too but wont until you call in and speak your mind.

They were deceptive about pricing. They quoted us one thing, installed the system and then came…read moreback with a new higher price of $180 for the life of the contract. With a rebate, we ended up with a fee of $135 more than quoted. The sales agent was pretty aggressive. The tech was good, though. But I still wish we had picked another company. Their Google reviews were good. I wish I had checked Yelp instead.

When I signed up for security and solar panels. I was not told that ADT would be taking over the…read morecontract and I was not offered senior discount or military discount. ADT took the lead on this and informed me that I was going to receive both senior and military discount. Now about the solar panels, instead of informing me that would be cheaper buying instead of leasing. Dylan Johnson said it would be better and cheaper to lease. What a joke. I am going to pay three times the amount, so always purchase the panels. Only thing that dude wanted is to make a commission. Buyer beware

I cannot say enough good things about CM Wireless! They were the best! I needed someone who could…read moreinstall a cell signal booster on my home. I found electricians that said that they "could figure it out" but that wasn't good enough for me. I then found CM Wireless. I spoke to Jose, the manager, who explained the procedure to me. He was polite, down-to-earth, and very friendly. The NEXT DAY he sent Carl out to install the booster! Oh my! Carl is just THE BEST. He was so knowledgeable and professional. I went from 1 bar to 3 and 4 bars of cell signal in my home. Don't hesitate to use this company!

I had trouble receiving all Channels on my tv. I have a roof top antenna. Jose was fabulous. Took…read morecare of the problem, explained to me why I was having issues and fixed the problem. Nice, clean and very profesional. I had called 2 other companies and one said he'd get back to me and never did. The other one never returned my call. When I called On Site, they were able to fit me the same day. I highly recommend them.

Went here for lunch right at opening at 11am. Restaurant opened on time and staff seemed happy to…read moresee us right at opening (isn't always the case at other restaurants). My party got several menu items from the Caesar salad, to the Italian Sandwich, to the Antipasta, and much more. Everything in the Antipasta was amazing, fresh and flavorful! My pizza was cooked perfectly, great crust and char but not so much that the entire thing tasted like burnt oven. The big dill pizza was done perfectly! You might think it would be a gimmicky pizza but with the ricotta to mellow out the punch of the pickles the flavors really melded together. It's a small restaurant that just knows how to do it all right! There isn't much seating inside but you can also sit at the bar directly next to Fire and Brimstone, as well as on the patio.

Ugh - Fire and Brimstone is still stellar and cool as hell still. We came here for dinner, and…read morewhile it was surprisingly busy last night - it was still great. We sat outside at the brewery next door and was served our food! The service was great and they were ON IT! This place has such chill vibes, and you can actually bring your own beer. Absolutely recommend coming in for either lunch or dinner - both menus are great!