Was incumbent vendor and beat all bids for same list of equipment…read more Hands Down Was responsible and installed on schedule with no up's or extras

This company sucks they told me there equipment or tech wouldn't damage my house.. the tech was…read morefine but the equipment damage my roofing... I talked to sales representatives I've made appointments with supervisors that I had to missed work for, just for no one to show.. the sales rep forgot he told me his name I asked to speak with a supervisor he tells me someone will call me back... he calls back from a different number a hour later saying he's the supervisor...They told me someone showed that's a lie I have cameras and ring doorbells not unless he's a ninja in knows how to evade my cameras... This is a small company that has no insurance for home damage that they cause DONT LET THEM DAMAGE YOUR HOME...

JPG was quick to respond, and very accommodating with scheduling the initial visit. Eric was very…read moreinformative and professional, and a pleasure to speak with. So far this company (JPG/AZ Alarm) is proving to be much better than other national alarm services... which, based on my experience have bad business practices, unreliability if your alarm is actually set off, poor customer service, and higher prices. This is a much better choice for home security.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Great service -and skills -They were prompt getting right to the problem and diagnosed problem that…read moreothers missed . They even fixed how TV was hung inproperly! I would give 6 stars!

Doug and Andrew are my dynamic duo when it comes to all things wired and wireless. I don't (and…read morewon't) call anybody else. Whether it's television wall mounting (two so far), Sonos Sound System installations (one so far), WIFI maximization (just did that today), they are without a doubt the best I've found anywhere. They're also just darned NICE! Two good guys that feel more like family than service techs. If you are in serious need of help in these areas, and want a straight, honest, assessment of your needs and goals, don't hesitate to call them. You'll be glad you did.

AZ Alarm installed an alarm system today. They were very organized and a pleasure to deal with! I…read morehighly recommend them.

Requested doorbell repair, they don't do standard doorbell repair. Strange for an alarm company…read morebut they did reply quickly. Changed to 5 stars based on business responses & attention to detail, so I do recommend them for what work they fu

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.

What a great family company this is. Jamie and Don are responsive and they did a great job…read morereplacing my old dinosaur receiver so everything works in synch. TV, receiver, record player and music apps. Inside and outside and it all works together!!! New speakers and TV coming shortly. Thank you!!!!

This Father and Son team are great and highly recommend them. They completely redid the mess…read moreanother installer did, cleaned it up and made it simpler to us. The precious installer added items I did not need..and had problems with . Don responds in a timely manner and is Very knowledgable you cant go wrong with him at all Gerry M

Great service professional polite friendly and cleaned up after his installation would definitely…read morerecommend to a friend and family for any security cameras

Oscar installed a Reolink five camera security system at my home. It requires attic cable, setting…read moreup a receiver, adding an app for my phone & laptop. He also educated me on it's software. Had an ethernet cable dropped for my TV. I would recommend Oscar to you. He is very knowledgeable, professional & reasonably priced.

We used Steve a few years ago to add a camera system to our house. He was so helpful, knowledgeable…read moreand kind. Made the experience so easy and made it so I could actually use the cameras and check them/recordings easily - and I'm not tech savvy! Today we had a few questions randomly and needed help so Tyler came out and helped us. He too was on time, so helpful, easy to talk to and handled everything for us! I honestly couldn't recommend them enough! Thank you!!!

I have reached out to SSS multiple times via phone/voicemail and text over the past week. Simply…read morewant to schedule them for service on my home security system. No response at all! Even asked that if for some reason they weren't interested in my business to simply state that. Crickets. Strongly suggest that you avoid Smart Security, the only Smart thing to do.

Oscar is incredible. After recommending a fabulous system, he set me up with backyard speakers…read morearound my pool. After seeing his great work outside, Oscar came into the house and set up all the wiring for multiple TVs and WiFi. He was timely and even came back to be sure all was working great. If you want great work with great service, call Oscar for all your indoor and outdoor audio and speaker needs.

This is the worst experience I have ever had with a contractor. Frist beware OCS is not an Arizona…read moreLicensed Contractor most likely in violation of Arizona State Statutes A.R.S 32-1151 and /or 32-1165. We did employ OCS not knowing this issue to install a Security System for our home which would give us the ability to see and replay videos while traveling. Since installing the system 6 months ago we have never been able to replay videos from our PC's. At OCS's decision they installed the Zosi Equipment which has no operations Manuals and marginal support (if any) by only email. When attempting to get the owner Oscar Sabino to address the issue he tells us he is only a cable guy, and we need to hire a computer technician to solve our problem. We hired him to install a working security System and never had the understanding he is not reasonable for the operation of the system. During the Six Months we had the Zosi Controller go bad and it took six months and fighting with Oscar to get it replaced. Today we still cannot replay from our traveling Computers, and he tells us, it is not his responsibility, and we can hire a technician or purchase a better controller for $1,600 more after we paid him $4,420 for the system. I have also discovered when placing the cables in the attic our installation was torn apart and not replaced. I have complained to the Arizona Registrar of Contractors and will most likely end up in small claim court. Learn my experience and find a different Contractor.