Greyhound employee was polite and helpful…read more Place is clean Security officer and surveillance cameras but there is still crime- a witnessed a lady get her smartphone stolen because she walked to far away from it while charging; security officer gave chase but they made it off the property before he caught them- hopefully the police will use the surveillance footage to catch them I got a cup of coffee from subway at Noon and it tasted like they made it at 7am; next time I go to Dunkin' Donuts like I should have in the first place They offer free Wi-Fi however it kept disconnecting when I tried to watch a television show via Amazon Prime on my iPad so I ended up tethering to my iPhone Plenty of reasonably comfortable seating This review covers the SYRACUSE train station as well

Pleasant bus station, i pass here heading to Toronto, going to Caribania, Trailways bus is not far…read morefrom the area as well,

When it comes to fair days. And different days you pay the sam amount of money on the centro bus if…read moreyou have your phone on speaker you are getting kicked off the bus i heard And all

Usually your bus aides and drivers are always nice and professional. Not today I caught the Court…read moreStreet at the hub at 320p.m. on June 20, 2025. The bus aide and driver were very rude to me and other passengers it was uncalled for they both need to be reprimanded.

Not worth 1 star, but had to choose something ... Booked a…read morebus for 4am departure from Kingston ON. We had a flight to catch at Toronto Pearson Airport. We were going to arrive at airport hours before we needed to (due to limited bus service availability). We sat at the bus depot for 2.5hours. Driver never did arrive. No notifications that the bus driver was late, or that it wouldn't be leaving as scheduled. On top of the $250 in bus tickets, we then had to pay for a uber to make the 2+hr trip to be at the airport on time (another $480 expense). When we complained about the terrible service and lack of notice to its patrons; the company offered an insulting $10 credit to be used on their bus lines. Not per person or per ticket .... $10 total. Basically they said 'thanks for the donation' and peaced out. Absolutely will NEVER use this Company as an option of travel. And I highly recommend you don't either.

Similar to others stories, Megabus didn't show up leaving me scrambling with my two kids to figure…read moreout how to make a new travel plan. when I called them to explain they said the bus was there. I told them I don't see how I could have missed it as I was there 15 mins before departure time and waiting 30 mins after. they offered a scripted response basically saying too bad. could have really saved the situation to offer a refund for the missed trip. I would never use their services again and feel compelled to warn others.

They are awful! Make either late to your appointment or they leave you waiting for hours to come…read moreback and get you!!

I was to be picked up 45 minutes before my doctors visit and it is a 10 minute drive. Called…read moreseveral times and told they would send a cab soon. Five minutes after my appointment I called to cancel because the doctor would not still see me that late. DO NOT USE THESE FOOLS.

From Rochester to Syracuse, the ride was about 2-1/2 hours. A few more passengers boarded the…read moretrain. We were in the Syracuse station about 10 minutes before departing.

I have struggled to get help to take a train from Syracuse to Boston until I met Hue at this…read morestation. he was soooo helpful so nice so kind handsome and great smile. I'm 68 and not from NY. thank you. I hope Syracuse Amtrak station tells him. Elaine Hyer Salinger 7/26/24

I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!