Greyhound employee was polite and helpful…read more Place is clean Security officer and surveillance cameras but there is still crime- a witnessed a lady get her smartphone stolen because she walked to far away from it while charging; security officer gave chase but they made it off the property before he caught them- hopefully the police will use the surveillance footage to catch them I got a cup of coffee from subway at Noon and it tasted like they made it at 7am; next time I go to Dunkin' Donuts like I should have in the first place They offer free Wi-Fi however it kept disconnecting when I tried to watch a television show via Amazon Prime on my iPad so I ended up tethering to my iPhone Plenty of reasonably comfortable seating This review covers the SYRACUSE train station as well

Pleasant bus station, i pass here heading to Toronto, going to Caribania, Trailways bus is not far…read morefrom the area as well,

When it comes to fair days. And different days you pay the sam amount of money on the centro bus if…read moreyou have your phone on speaker you are getting kicked off the bus i heard And all

Usually your bus aides and drivers are always nice and professional. Not today I caught the Court…read moreStreet at the hub at 320p.m. on June 20, 2025. The bus aide and driver were very rude to me and other passengers it was uncalled for they both need to be reprimanded.

Not worth 1 star, but had to choose something ... Booked a…read morebus for 4am departure from Kingston ON. We had a flight to catch at Toronto Pearson Airport. We were going to arrive at airport hours before we needed to (due to limited bus service availability). We sat at the bus depot for 2.5hours. Driver never did arrive. No notifications that the bus driver was late, or that it wouldn't be leaving as scheduled. On top of the $250 in bus tickets, we then had to pay for a uber to make the 2+hr trip to be at the airport on time (another $480 expense). When we complained about the terrible service and lack of notice to its patrons; the company offered an insulting $10 credit to be used on their bus lines. Not per person or per ticket .... $10 total. Basically they said 'thanks for the donation' and peaced out. Absolutely will NEVER use this Company as an option of travel. And I highly recommend you don't either.

Similar to others stories, Megabus didn't show up leaving me scrambling with my two kids to figure…read moreout how to make a new travel plan. when I called them to explain they said the bus was there. I told them I don't see how I could have missed it as I was there 15 mins before departure time and waiting 30 mins after. they offered a scripted response basically saying too bad. could have really saved the situation to offer a refund for the missed trip. I would never use their services again and feel compelled to warn others.

I had to drop my car off at the dealership for some work, and unexpectedly couldn't book an Uber or…read moreLyft as planned. I called a few other taxi companies and got no answer. I saw the other reviews and was a little wary, but I got through to customer service right away (this was around 9:30 on a weekday) and she dispatched a car promptly, and dispatcher was very polite and efficient. I got a text with a tracker so that I could see when my car arrived. When the car arrived, I was impressed with the safety measures. The backseat was clean. There was a plexiglass barrier between the driver and the back, but my driver still wore a mask. My driver, Rick, was very pleasant. I usually make small talk with drivers but tend to feel awkward in doing so, but our conversation was actually very enjoyable. He drove safely and took the normal route. The fare wasn't much more than it would've been with other rideshare services. My expectations were exceeded, and I was especially grateful because this Suburban Taxi came through in a pinch when other services were unavailable, and they made me feel very safe in a time when taking a taxi can be nerve-wracking. I can't speak for others' experience, but mine was positive.

They are horrible to there drivers. Regularly screw up there pay, so people that already are living…read moreon the edge are shorted for a week because the company won't fix it immediately. Even if you work a holiday but not put in 40 hours for whatever reason you don't get the holiday. If you are send on 2 or more long jobs they can't pay you for both of the jobs in the same week. Now a big company like this should be able to absorb a couple hundred dollars for a week. They claim insurance will not pay for two long runs back to back. Don't send these drivers on the long runs if they can't completely be paid for the work done. The dispatchers are twats to the driver and expect them to basically live in there vehicle. Piss poor company with piss poor management. If I could post negative stars I would.

From Rochester to Syracuse, the ride was about 2-1/2 hours. A few more passengers boarded the…read moretrain. We were in the Syracuse station about 10 minutes before departing.

A quick shout out to the staff at Amtrak Syracuse for your humor and attentive customer service, I…read morewas trying to remedy a situation after being ghosted by Hertz at SYR International and the staff accommodated and completely cheered me up...nothing but gratitude and a nice way to travel to my destination! Thanks...you all rock!

adams apple was the best transport service...none other can surpass. always there for me. wish they…read morehadn't had to close down but my best wishes for mike's future. thank you, mike, for top-notch service, linda beardsley

I needed the services of a medical transport for my wife. I contacted a couple of them on a Sunday…read moreafternoon. Mike, the owner of Adam's Apple called me back quickly (the other still hasn't called 8 days later.) He game me a quote for the round trip to the Doctors office, which I thought was very reasonable. The service was outstanding, and the drivers were very courteous and professional.