Whitesells Pharmacy is how a pharmacy/drug store used to be and should be. They are incredibly…read morenice, professional and knowledgeable about their business. I needed to get medication for my son -which had to be compounded (instead of pill form - it needed to be in a liquid) and after going around to a number of local pharmacies in the area, CVS, Giant, Safeway even Wegman's no one was able to help. I was told about Whitesells by a friend where I worked with Rebecca and Danielle. These two have been... in a word - Fantastic! Rebecca who does the compounding, is extremely knowledgable about the process, provided me with and excellent education and has been a joy to work with. Danielle is also tremendously nice and helpful which makes the entire experience less stressful. They handle the insurance issues, call you back when they say they are which is important, at least to me. They also have a great medical supply area and just as helpful and professional. Kathy Curran was so thorough helping me navigate through insurance issues and went the extra mile to help. Bottom-Line - I don't even live in the Frederick Area, however, I drive up there in rush-hour 270 traffic to use there services. Could I go somewhere else? Sure, but when you are dealing with prescriptions and medications and other sensitive things, trust and knowledge is important (which they have demonstrated) and at the end of the day just because of something may be more convenient, doesn't make it better.

Great service. The pharmacist is the owner of a pharmacy that was established in the 1950s and the…read morecustomer service reflects that.

No longer in business. The company that bought them out is located in Frederick MD and the…read moreassociates were rude when I called to inquire about CPAP machines.

I reviewed Medoville over 2 years ago and rated it poorly due to a bad experience. Since that…read moreexperience I have had nothing but excellent service by all staff and therapist. The list of outstanding examples of great customer service are too numerous to mention here; but there are not enough words to express my happiness with Medoville. Gregg

I now know why the ratings are so low. I am on week 2 trying to get my mother a new CPAP order…read more Apparently the billing issue is so complex that my mother cannot receive replacement supplies.

Frustrating! My cardiologist needed a compliance report because they could not read the card at…read morethe sleep lab. I have to drive the card to one of the BPGamma offices or mail it was what the BPG personnel told me.. There was no time frame in how long the process would take and would it be returned in time so that the cpap would not stop functioning without the chip. I decided I would drive it to a site. on Friday (This was Thursday AM...07-17) Thursday evening (07-17) when I was going to use the cpap, it functioned for about 5 seconds and then shut down completely so I had no cpap for the night' When I called to inquire if I could bring it to the Prince Frederick Center the answering person "didn't know." I would have to contact them but " the phones are not functioning there again today.". So I am left with no information and of course no cpap. The last time I mailed the equipment for repair they had it for a month. When I inquired as to it's whereabouts---"they had forgotten to mail it back to me." The level of professional service is lacking here. .

I needed to rent a hospital bed and and since my doctor did not have the Parachute Portal to order…read morethe bed, they wouldn't rent it. My doctor faxed the order as they asked. I kept on calling to get the status and they told me it needed to come through the portal. I tried to work with them for two weeks before the surgery to insure I would have the bed and they became rude.

If I could give zero stars I would. 4 messages left after cpap parts broke and never sent new…read moresupplies , nor called back! Absolutely ridiculous! Looking for another supplier in the area! Booooooooo!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Makes me happy to see a pharmacy marking up their covid test. I know you have the right to do it…read morebut a 50% make up. Not the kind of people I would do business with on a regular. I paid 99.00 for 4 1 test covid home test. They are 9.99 a piece at rite aid . I get supply demand but what a duchy move!

My dadpicked up antibiotics eye drop here for his cataract surgery. They did not even ask him for…read morehis insurance, which he has. Instead, they charged him full amount of over $150 for three types of generic eye drops. I only found out after.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I've cancelled several prescriptions multiple times. When I get a notification that my prescription…read moreis ready for pick up, I assume I'm picking up the right thing because I've cancelled and confirmed with a staff member that the unneeded meds are actually off my account. I don't know if they don't care enough to actually follow through or what the issue is, but also when I pick up they don't tell you what you're picking up before you pay. After you pay for it they won't refund, even if it's their fault for filling something you've cancelled. Shouldn't the pharmacist also be looking at all your prescriptions before they fill it and catching it if you're getting an abnormal amount of the same med? I really don't know, but they just don't seem to care. I would not recommend using this as your pharmacy.

I purchased a Omirom blood pressure monitor and I realized the same day that I had picked up the…read morewrong product. The cost of my original monitor was $85.99 and I exchanged it for one priced at $59.99. The exchange went well but, since this was medical equipment, I had to take the $15 difference as a gift card. Annoying but not a deal breaker, until I went to redeem the card. It was valued at $1.00 and there was no possibility of disputing the value without both the original and the exchange receipts. Yet another time that Walgreen's policies and practices cost me either time or money.

These fellows were dynamite! We needed someone to reinstall the stair lift chair that we had in…read moreour old house when we moved into the single-level house. Justin came out to give us an estimate and he and Dan started the work as soon as we could get them in our schedule. They had to shorten the metal rail that the chair runs along in order to install it. They also shortened and reinstalled the hand railing to another edge where it is very useful now. Once all this was done, they found that a chair lift part was malfunctioning. They took it upon themselves to troubleshoot first directly with the manufacturer and then organized a replacement part for us. We were up and running within a week (all this during Covid in April). They told us they also do other handicap adjustments in the house like grab bars and other items. We will definitely call them back when we need these extra services. Thanks Mack Mobility!

From the owner: Mack Mobility provides home accessibility adaptations such as installing stair lifts, Wheelchair…read morelifts (VPL), grab bars, railings, wheelchair ramps, portable showers, and much more!

Highly recommend!! When a family member in MD needed a chair lift, we used Klein Mobility. Owner…read moreJustin is an expert in his field and is very professional. He provides high quality product & installation. A+++++

From the owner: At Klein Mobility, we are dedicated to transforming homes into safe, accessible environments that…read morepromote independence and peace of mind. As experts in Home Accessibility Solutions in Maryland, we believe that everyone deserves a home that supports their lifestyle and enhances their mobility. Our mission is to provide tailored solutions including stair lifts, iron railings, aluminum wheelchair ramps, and much more that empower you to live confidently in the comfort of your own home.