Noemi was fast and efficient! Appreciate her making us feel like valued members before we even…read morebecame official!

Juliana was super helpful made the process of getting a new a count super easy, In addition getting…read moreher help with app set up and direct deposit made it easier for me in the future

I am a used car dealer in Ventura county for past 16 years and been working with Lobel financial…read morefor all these years in GLENDALE branch . All the staff in this branch are a group of people who know what they are doing and from branch manager ZINNEN  to every one in the office and Priscilla Arango also one of the sharp and smart and kind  person in this branch, every one will do anything to get the job done and dealer get paid in time .   I want to thanks every one in this office  Hazel Ramon  Marco, Alex ,ANGELA  who are there for me when i need them to help to get the job done and get paid on time . Auto master group dealership and all staff will thanks you guys for all your help  perfection and professional job you do in this office . AUTOMASTER GROUP  IN VENTURA .

This is the absolute worst company to deal with. Besides the fact no one speaks proper English or…read moreunderstands proper English. They do NOT have any customer service or account agents that you can deal with. They sent me a letter to verify my car insurance. I followed all the instructions, and they denied my documentation but did not call me or tell me why. I have called many many times and had to go back and forth and do the same things. The only time they returned my call was when I did not make my car payment which is wild. I have tried over and over and over. This is the absolute worst company I have ever worked with!!! The website is a dinosaur that only accepts payments, doesnt allow document uploads, no agent is assigned that you can reach. When you have to verify anything you arent allowed to talk to that department. The worst year plus EVER. FINANCE WITH ANYONE ELSE!

I want to give a huge thank you to Erika Acosta at Orange County's Credit Union in Anaheim for…read moregoing above and beyond to help me with my first auto loan. As a young, first-time car buyer, I really appreciated her honesty and guidance throughout the process. I originally brought her a car that I thought was the right choice, but Erika encouraged me to keep looking and find something better. At the time, I didn't realize how good of a recommendation that was, but looking back, it honestly helped me out in the long run. Erika was patient, knowledgeable, and genuinely looked out for my best interest rather than just trying to finalize the loan. She helped make the entire process much easier and gave me advice that I truly appreciated. I'm very grateful for her help and would definitely recommend Erika to anyone looking for someone they can trust with their auto loan! I also want to give a big shoutout to Juan Hernández at Orange County's Credit Union in Anaheim. Juan recently helped me lower my APR from 8.9% to 5.4%, which made a huge difference for me financially. He took the time to help me understand my options and made the process go smoothly. I really appreciate him going out of his way to help me get a much better rate instead of just leaving me with the original loan terms. Juan provided excellent customer service and was professional, helpful, and easy to work with. I'm very grateful for his help and would definitely recommend him to anyone looking for someone who actually cares about helping their customers!

On a Thursday afternoon and they only have one teller to deal with customers and the line is…read moregetting longer. The teller appears to be new and was dealing with a customer who seemed be opening an account which is fine however, that transaction is supposed to be with one of the bankers in the rooms and not at the counter for deposits/withdrawals. Put more tellers to work the counters.

Very fast funding and professional team , helpful for my business to get the loan in one week.read more

From the owner: 10+ years, specialist in Hard money loan and mortgage! read more

Beto was So Amazing and Helpful! You name it . He was there to help in so many ways…read more Such a good experience purchasing a car here . Definitely recommended!

**PLEASE NOTE, THEY ARE PERMANTLEY CLOSED & NO LONGER IN BUISNESS**…read moreIt pisses me off they tucked tail & ran,but I'm grateful they are shutdown & can't hurt any more people! These scam artists pray on the vulnerable & those looking for a simple car! Not even 8 months ago I went in for a Honda accord that was for 7 grand & was about to put 2 grand down when they changed their mind & did the old bait & switch raising the price to $13 grand, but oh we have a brand new car that you like, more reliable, great on gas & it's a Toyota! I didn't know what a Mirai was, neither did they, but I was approved on the spot, but had to wait for a second approval on the phone! Next day I found out it isn't a hybrid as I thought & as they claimed, it's a fking hydrogen car that aint shit, IT'S JUNK! By law I had 3 days to return the vehicle & I tried to do that, but the owner of the place was violent over the phone, talking shit & threatening to sue me & I still have the recording! I was nice & courteous & wanted him to take the car back, he kept refusing, then stopped answering my calls! The owner also claimed I got the second approval, he got his money, yet I was told over the phone by the finance lady that somebody will notify me in 3 days to a week, so how the fk the next day he got his money?! Well somehow, he did, & I'm stuck with this brick! Scam artists! Not even a year yet, been 8 months now, money I don't have, I had to change 3 tires that we're old & dry rotted, but they claimed it was new! I still have to change the passenger side! That's about $1300 on 3 tires already! I wonder what name they'll come up with to scam more people! Car Gurus claimed them to be the number one used auto dealership in Orange County, I fell for that shit!

Jennifer M. Provided us with great customer service. Was very efficient. Glad we opened our…read moreaccount with OCCU. I highly recommend for anyone that's thinking about opening a bank account or purchase a CD do so here. The manager Behnu Kongpien was very genuine took the time to meet my husband and I. Thanks OCCU

I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

I've always bought cars from private parties, never a dealership, and I was skeptical of doing so,…read morebut they were extremely professional here. They knew all about the car and were able to answer all my questions. They knew I would want to check everything out in detail and they were extremely forthcoming with all information and history on the car. I was extremely picky and knew exactly what I wanted - they gave me no run around. Very honest. They had an older car I was specifically looking for, hard to find in good condition, but they had gone out of their way to ensure they would only sell cars without problems. My vehicle is immaculate and runs great.

We purchased a car for my son last week from these guys. Very professional service the car was as…read moredescribed. They were very easy to work with. Would recommend them highly. Thank you very much we are very happy

Fast and easy. Eric was very polite. I have heard about this company the whole time and it actually…read moreworks very efficient and simple

The service was excellent--fast, attentive, and professional. Everything met my expectations. I…read morewould definitely come back again if I have the opportunity.

I just want to take the time to say thank you to your staff, team, tellers everyone who is always…read morewilling to help us and go above and beyond. Thank you for your exceptional and great customer service. It is always good to know we are being heard and supported.

It's not my credit union, and there's a location closer to where my parents live--I have no idea…read morewhether SchoolsFirst Federal Credit Union has any Bay Area locations--but it's fun to come here when I'm nearby to luxuriate in the fact that I can use its ATMs for free and get my cash money in fives, twenties, and hundreds. No singles, no tens, no fifties; just fives, twenties, and hundreds. The other location I've seen is also in a mall. This one is in the middle of a mall parking lot, but it doesn't share its building with any other business. It also has four outdoor ATMs, more than I've seen in a very long time. (There might be some inside as well, but I haven't been inside.) Fee-free money in denominations other than twenties is great. I wish more Bay Area credit-union ATMs did this.

Elizabeth Mojica was great at assisting me with the whole process. Made it easy, I went to the…read morebranch to finalize paperwork. Once I arrived, Terri help me to finalize all documents and went above and beyond. Great experience! Thank you both

BEWARE of this Credit Union!!!! This bank purposely…read morewithholds basic loan information a deceased person in order to confuse those that are making payments on their behalf and accrue late payments and make late fees off of the deceased persons loved ones. They claim to be the best in the area but this kind of tactic makes one feel taken advantage of. When I made a monthly payment, i was assessed a fee and the person behind behind the counter doesn't even know what was it for and said please call the number on the card. After calling the number, the person asked if i went to the branch and i said i did because she can't provide that information over the phone. Not until I asked for a manager and started getting frustrated that she told me the most basic information as the due date in order to avoid any more late fee in the future. I will take all my business away from this institution!