We were preapproved for an auto loan and then decided to purchase and surprise for our son with a…read moretruck on his High School Graduation Day. That being said, it made it essential for things to move quickly that day. When I arrived at the Irvine branch with our purchase order, the loan officer I was supposed to meet was in another appointment and then heading to lunch which would have cost us an hour and a half delay. Nermen Awad stepped in to help with competence, warmth and tremendous efficiency. I was in and out and back at the dealership with time to spare. I could not be happier, and needless to say my son was thrilled as well. Thank you OCCU.

Great Members Services staff. Today I spoke with Jasmine…read morewho helped me navigate how to manage my business checking account better. She was so well-versed and skilful in helping me make decisions. Jasmine it was such a pleasure to work with you and I even let your Mgr Portia know how amazing you are. You helped me solve a big problem and I Thank you so very much.

I had purchased a vehicle with Autonation finance and was told it would be financed with Toyota…read morefinancial which was a lie. It ended up being CIG/Autonation financial. When I received the welcome packet from the company it stated that if I wanted to do online payments it would be a $6 charge per payment. That is $72 bucks a year. The only way for them not to charge would be to send a check, hello 1984 or do autopay. What a scam. After one payment, I refinanced to Capital One. There is no reason to charge fees to do an online payment. Good bye CIG financial, hope I never have to do business with you again.

Great people honestly. Helped me get my first car, payments were affordable and they didn't want…read moretoo much down. Times are tough? That's okay, they'll give you three deferments for your loan and they never make you feel bad for rescheduling a payment. Even throughout having the loan the customer service was amazing with any issues i had. I wish i could finance with them again but i think they were bought by Auto Nation

They lie to there customers. Tell them there aproved. Have them sign papers then retract the deals…read moreto keep down payments . There a scam artists

Can I leave a negative Star rating? I co-signed on a loan with my son last year on his 18th…read morebirthday. He killed himself in the car in January this year. He shot himself in the head. They repossessed the car after I refused to drive it or pay for it any longer. They sold it and I still owe 20,000$. I will never pay that. I will file bankruptcy before they see a single dime. This is after squeezing every single penny in late fees due to their poor systems returning my sons payments over and over. Poorest customer service ever.

In my opinion as a dealer I would Stay far away from Lendward. They make big promises, guarantee…read moresales results, and even claim you'll get a 100% refund if they don't deliver. Well, I used their services back in December 2023 -- and guess what? They didn't deliver, and I'm still fighting to get my money back almost two years later. I first asked for my refund on March 7, 2024, followed up on July 26, 2024, and finally got an email from Frank Herman, their VP, on August 20, 2024 saying: "Working on it Mitch sir. I'll be in contact this week sir. Just need the owner here." That was the last time I ever heard anything useful. I followed up again on June 11, 2025, and still nothing. This company does NOT stand by their guarantees. They dodge, delay, and ignore you until you give up. Lendward took our money, never delivered results, and refuses to honor their refund policy. Absolute scam behavior.

Spent 30 mins speaking with Johnny regarding the loan product to ensure that this wasn't a scam. He…read moreassured me that they work hand in hand with Nissan Vision in Greece. I set up an appointment thinking all was set but walked in only to be told Lendward is a 3rd party referral source and knows nothing about the Vision business. Called Johnny back after visiting dealership, got a manager by name of Gabe who was supposed to look into situation and never got back to me either way. Poor communication, lack of transparency, and just overall poor customer service. DO NOT RECOMMEND!

Jennifer was very helpful and kind . It's my first time applying for credit union everything was…read morevery thorough overall I am very happy with Orange County credit union

I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

After Orange County Credit union changed their website, I am no longer able to Navigate the Site…read more After one month of them ignoring this I posted a poor yelp review that spiked their attention. They put me in touch with a fixer who assured me he would stay in contact and get this fixed. He did this for a week claiming their team was working on it. His last email was how I need my Mac book operating on at least OS 11. I informed him with a picture that I am operating on Tahoe OS 26 Then he said that this is not true! Saying I was below OS 11. Basically calling me and my computer a liar. Now I have not heard a peep from them. This is so unprofessional- Do Not Bank with these people . Especially if you have an up to date Mac book. They obviously do not know what they are doing and they are dealing with peoples money. If you plan to use a MacBook Pro for online banking it probably is not going to work at this bank and they are too lame to fix the problem. In general I'm worried about someone hacking their website if they can't solve the other issues with their new website

Super fast! Super Easy Ana De Leon @ LAKE Forest Branch is…read morehelpful and gave me great banking advise!

Extremely efficient process and excellent customer service! Highly recommended. They 100%…read moreperformed as advertised

Car buying to another level! Wanda was like my personal agent. I sent her what I wanted and she…read moreworked full cycle (researched the vin, spoke to the dealer and got the number to the car with more than fair market value). She knows what's she's doing and indeed worked closely with the dealer and myself to get me what I truly wanted. I'm more than satisfied that Wanda and Martha helped me with the approval and purchase process. Their communication is outstanding. Within 3 days, I was approved and signed on the vehicle I love.

Oscar helped us refinance one of our vehicles, and we had a great experience from start to finish…read more He was extremely helpful, knowledgeable, and easy to talk to. He took the time to answer our questions and made the entire refinancing process simple and stress-free. We definitely recommend Oscar at Orange County Credit Union for your financial needs. Thank you, Oscar, for the excellent service!

Alexis was good attending us answering all of our questions. He also gave us some good information…read morewe did not about. I would recommend others to attend to this credit unit and become a member.

Juliana was super helpful made the process of getting a new a count super easy, In addition getting…read moreher help with app set up and direct deposit made it easier for me in the future

We had an outstanding experience at OC Credit Union thanks to Nohemi Moya and her manager. She was…read moreincredibly friendly, professional, and genuinely committed to helping us, and made the entire process easy and stress-free. Her manager was equally supportive, making it clear that excellent customer service is a priority at this branch.

1. Sad that I had to use this service…read more 2. Even worse - sad that I walked into this place. 3. Glad I walked out before using them. The woman was rude - some dude had his smelly feet up on a desk and didn't take them down upon our arrival. The woman insisted she had somewhere to be even though we showed up at 5:40p - she asked us to come back the next day. Isn't the point of this jip joint to get cash now at a 750% mark-up so I can enjoy the cash INSTANTLY? Bottom line lady, my face is on this review. You had your shot. You blew it. 1 star - because I can't go lower.

The first thing I noticed was a dog named Charlie. I think he belongs to one of the owners, because…read moreas far as I could tell, he wasn't trying to procure a loan. It's possible that he works there as security or even an accountant. With the progress we've made in civil rights, the dog could even be the CEO - I don't want to judge him based solely on the fact that he doesn't wear clothing. The women who greeted me were good-looking, which helps soften the blow of taking out a loan. It must be a business strategy. I was in an out in 5 minutes, and the cash saved my life. Literally. I was locked out of my car and used the check, along with some chewing gum, and a brick to "displace" the passenger window and escape the intolerable sun that would have ultimately led to heat stroke. Thanks Advance Payday!