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    Lendward

    1.0 (4 reviews)
    Closed Closed

    Services - Lendward

    Auto loan

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    8 months ago

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    9 months ago

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    2 years ago

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    6 years ago

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    SchoolsFirst Federal Credit Union

    SchoolsFirst Federal Credit Union

    (66 reviews)

    We have been members here for 36 years. We have had…read moreexcellent customer service from day one, regardless of where it is in person or via phone. We know all of the staff at Costa Mesa by name and they know us by name as well. Feels like a small family addition. We highly recommend banking here in Costa Mesa and with Schools 1st FCU in general.

    Awful credit union that ruined my credit score with inaccurate reporting…read more SchoolsFirst FCU talks a big game about "accuracy" and member service, but when there's actually a problem, they don't care and act like fixing credit reporting is "out of their hands." Their phone support is incompetent, their chat support gives contradictory information, and when you try to question their reporting they get rude, defensive, and openly annoyed that you're making them deal with it. I've been dealing with them over a loan reporting issue where their own paperwork and internal notes contradict what they furnished to the credit bureaus. My Truth in Lending docs show payments due on the 25th and maturity on November 25, 2023. But TransUnion showed the account closed in 02/2025 and marked May 2023 as 30 days late. Their own rep documented that my June 5, 2023 payment "covered May and June." If the due date was May 25, then June 5 is about 11 days late, not 30 plus. So the 30 day late reporting for May is false on their own facts. What made it worse was how unbelievably bad their customer service was. When I called in, loan officers seemed confused and surprised that the loan was being reported as both open and closed, on time and delinquent, depending on where you looked. That is not a minor glitch. That is broken internal controls and bad training. Instead of taking responsibility, they kept sending boilerplate, marking disputes "verified as accurate," and eventually told me they would no longer communicate with me.

    Lendward - autoloanproviders - Updated May 2026

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