Sun City Plumbing & Heating has exceeded my expectations once again! From the office staff to the…read moreestimator and plumbers, every person I interacted with was outstanding. I had a challenging situation with a historic home that needed a new water main, complicated by a century of modifications to the old line. Jack went above and beyond to help troubleshoot and map out the intricate layout of the lines running to and under the home. With my background in construction, architecture, and engineering, I appreciated Jack's expertise in helping me understand this complex system, ultimately getting the water lines replaced and adding a filtration system with plans for future work. The communication throughout--from the initial estimate to the completion of the job--was phenomenal, even while I was managing the project remotely. This is the second time I've hired Sun City Plumbing & Heating, and it certainly won't be the last for my properties in my hometown of Las Cruces. Their workmanship and customer service are truly top-notch!

Sun City did a great job getting my HVAC system working on point. My unit was running with the…read moreblower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!

Worth noting to be aware of credit card fees, and nondisclosed charges from the Las Cruces…read moreRoto-Rooter office. Our services were completed in August- paid in full - receipt, zero balance. Months later, in October received a paper bill for $16.00 indicating "online scheduling services." Called the Las Cruces ROTO office for an explanation and told... "I don't know why they charge for that, we are a 'national company' and we get charged." Asked, if the fee was disclosed and very casually told..."No, the fee was not disclosed." Asked for the fee to be removed and told..."I can't, we are a national company." Nope, not using this 'National Company' ever again.

This team is always quick to respond, courteous, and friendly. Their work has always been very…read morethorough, with appropriate recommendations for preventing the problem in the future, or upgrading a part for improved reliability. This company has done everything from installing toilets and faucets to replacing the 50 year old sewer pipe between the house and the street. I would not hesitate to hire them again.

We were without water for 3 days due to a leak under the house going to our kitchen sink. Called a…read morefew places and they didn't have openings until later in the month. Roto-Rooter, Anthony, came out that day! He took a look as told me that he had to bring a helper to get into the tight crawlspace (I don't blame him, it was tight for my son and I). Scheduled me for the next morning. They came and got to work. Tyler was awesome! He got dirty from crawling under the house but got the work done in no time at all. Very happy they were able to come out so quickly after my home warranty failed to get their contractors out over the holiday weekend.

This review is regarding the office staff and their claim for 24/7 coverage. Had 2 brand new…read moretoilets installed, the technician professional and completed the job in a timely manner. He said the job was guaranteed a month. In the middle of the night I found that the toilet was leaking. I called at 7, 8 and then got hold of an admin at 8:15. She was rude, she had just gotten to work so needed a min. and informed me no one could come out until 3pm. I just paid $900 for a service, Not sure about anyone else-but I cannot stay home from work for 2 days to have a toilet changed out. I asked to speak with the foreman or office manager-tentatively they said someone could be out between 8:30 and 9. We'll See. While I am sure they want to get everything right the first time-seems like they should Have time for rework or emergencies. We've used them for years-I was surprised by the lack of polite customer service.

Tech shows up an hour early then says everything on our water heater is connected wrong including…read morethe gas line and that he would have to bring it up to code. Then says he would need to talk to his boss and leaves. Never calls back or shows back up. Mind you all I called for was to add a water supply line to our new refrigerator! Pretty straight forward our water heater is located in the kitchen next to the fridge and is very easily accessible to work on. Wtf is wrong with people?!? SOOOO UNPROFESSIONAL! I would be fine with bringing up to code and actually anticipated that. The issue with your service was the lack of professionalism and no response after we were told he would get back to us. No one likes to be left hanging especially when you're told there is an issue with how the gas line on your water heater was connected.

Jeff, I appreciate…read morethe formal quote. However, I did not appreciate the blatant disrespect you displayed on the phone. Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake. The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote). If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity. But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me. You mentioned you record all calls, please take the time to review today's conversation. I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week. I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

He didn't fix the water pipe right, broke 5 months later due to his error... they didn't make it…read moreright... don't recommend.

I have been using Affordable service on my home and rental properties. I asked them to clean out a…read moreplugged sewer line January 8th. I was in Albuquerque and wasn't here to meet the "Technician", but tenant filled me in on his activity. The "Technician" left stating the drain was open but would probably plug again. The drain clean outs were not used as it was under ground about 3 inches. I worked for a plumber in the 60's and would have known to look for the clean outs outside the house. This guy didn't have any idea what he was doing as he used an inch and a half tub/sink drain clean out to attempt to clean out a four inch line. I left a message on 1/18 and sent an email asking for someone to come out and finish the on 1/21. I will be calling someone else to do the job and suggest you call another company for your sewer problems. It is a shame they don't return calls. They just lost a customer who has been with them several years.

Very efficient ; timely and thorough. We have used A to Z Plumbing on several occasions, with…read morepositive results.

great guys did an awesome job , reasonable prices and they showed up on time EV…read moreeveryday , it was a big job , so glad they were recommomended

Our shower faucet broke on a Friday, requiring us to shut down our water. I called 4 plumbers and…read morethey were booked. A&J was able to fit us into their schedule. Justin showed within time stated, and was fast and knowledgeable on our faucet replacement. He even was able to salvage our tile to replace on the shower wall. Would definitely call them again

A & J plumbing for the win! Tony has been to the house on several occasions. Always quality work…read moreat a reasonable price. I would highly recommend.

I requested a repair for back flow preventer and came to look at back flow preventer and was very…read morehelpful and honest. I recommend this service to anyone for honest and quality work.

This is an update to my review. Flowpipe Plumbing contacted me after my initial review, and we…read morescheduled a future appointment. However, by the time the appointment arrived, I no longer needed their services because I had to use a different service that had the necessary equipment to fix my plumbing issue.

Israel is kind, caring, and took great care of my mother's barn door installation needs. My mom's…read morefriend had helped her try to install a "DIY" barn door, but the project proved to be much more difficult than originally thought. Living far away from my mother, she sent me pictures and it appeared that all she really needed was the actual hanging of the door. Her friend did a lot of work installing the track, but the door was heavy unfortunately and his back gave out on him towards what he thought was the end stages of the project. I called King of Kings Service, and Israel said he could swing by and finish handing the door the next day. He quoted a very reasonable fee as well! Well, unbeknownst to us, Israel walked into a bigger mess than we had thought. The track wasn't hung correctly as thought, so he had to come back out and spent a great deal more time than expected. My mom is on a fixed income, but Israel worked with her on the final cost of the project, and my mom couldn't be more happy with Israel or the new barn door he installed for her closet! God Bless you for your kindness and for taking care of my mother Israel. May He shower you with blessings during this Christmas season and for all your days. =)

Israel responded right away and was able to come out the next day. I had six bushes/trees that…read moreneeded to be trimmed and shaped and he did a great job explaining everything to make sure it was what I wanted. He also cleaned up nicely after finishing. Overall a great job at a great price. Will use in the future again for sure!

Installed our new garbage disposal. Gentleman came on time, removed our VERY old, broken disposal…read moreand Installed the new one. He stayed a while to run stuff thru it and made sure it worked correctly. Took our old one, cleaned up the area, and was just a nice, knowledgeable professional person.

do not use this company! nothing but scammers!…read more hired them through angi's and they never showed!!! they still marked that the service was completed and i was charged! i can't believe how much this company sucks. scammers!