Update: accidentally put wrong plumber's name on review,(thanks yelp). The plumber was " The…read moreplumbing guys" who over charged me a bunch, didn't finish the job, promised to return in two days but never happened. Never called Professional Plumbing but was asked to rate them as the plumber I used by Yelp. I apologize to Professional Plumbing as yelp tripped me up. This is the main reason I don't use Yelp.

Called Beto over the weekend to help repair a broken shutoff valve under the bathroom sink and…read moreinstall a new faucet. He didn't respond to the Yelp Quote Request so I called on Sunday, scheduling later an appointment the following day. I called on Monday to confirm we were still good for the afternoon slot but he said they were running late and asked to reschedule to the next day. Next day he texted me about an hour earlier than anticipated to say they were headed over; not a big deal as we were available. He and his crew were professional, quick, listened to concerns and finished the job, cleaning up the area to spotless condition. They did exactly what needed doing and did it well. So scheduling was not a strong suit for them but they did the job well, which is really what you want in a plumber. Thank you Beto!

Angel is a young professional entrepreneur who carries knowledge of plumbing that is compatible…read morewith well known corporations. He recently installed an RV sewer dump station and I was fully pleased so much so that I hired him to do another job which I was also very happy with. Happy Customer!

Reached out to request a quote for a slab leak and Angel came to my home within an hour and was…read moreable to provide me a quote that was reasonable and was able to complete the work same day. Very professional and I will definitely be recommending him to everyone I know

I had a basic kitchen faucet replaced. After the plumbers were done, I called 3 different plumbers…read morefor a quote for the same basic faucet replacement. On average, I paid around $119 more than these quotes. I was overcharged! They placed a sticker or label of the company under the sink, in case I needed a plumber again. Glad they put the sticker down there - just to remind me NOT to call them again.

We had an immediate service from Plumbing Service - (Plumbering Guys) and it was great...they were…read moreinformative, helpful and friendly ! Elesio and Brian were very skilled and most enjoyable.

Union Plumbing is professional and quick to answer, we call them for every plumbing need we have. I…read morehighly recommend, if the owner Ruben Cortez cannot answer the call his staff does an incredible job!

It seems like every year I have to call a plumber out to repair a leak in the water sprinkler…read moresystem/ shut off valve contraption that is ugly as sun and site right outside my front door. The top part has rings inside and they crack or warp. Last year the entire pipe cracked. What a pain. So this year was no different- and then to top it off, my front yard faucet AND the back one too were leaking! This year I called Union Plumbing. What I love about them right off the bat, is that a nice lady (yes a live person) answered my call instead of an answering machine- and it was the weekend. She told me the earliest they could get someone out was today but the would squeeze me in if there was a cancellation. They had a time window of when they were expecting arrive and I got a text message the night before as a reminder and another one this morning when they were on their way. Two really nice guys showed up and the showed me everything and explained everything. They had a tool that can sense water/ a leak inside the wall and that was a blessing- although Luciano would have loved it if these guys started cutting a hole in the side wall so he could have a doggie door! So they replaced the part, had me run the sprinkler for two minutes and rechecked for any leaks- it is nice and dry. Then they went o to work on the faucets, front and back, and replaced parts there also. Everything is nice and snug now! Best part is that when I went to check in on Yelp, they had a 5% discount coupon for the labor costs!!!! This came in handy today for sure. All in all, I am thankful they were able to see what they needed without tearing holes in the wall. They were on time and the service from the phone call I placed to them taking care of my property (rolling up the hoses) was A+++.

Sun City Plumbing & Heating has exceeded my expectations once again! From the office staff to the…read moreestimator and plumbers, every person I interacted with was outstanding. I had a challenging situation with a historic home that needed a new water main, complicated by a century of modifications to the old line. Jack went above and beyond to help troubleshoot and map out the intricate layout of the lines running to and under the home. With my background in construction, architecture, and engineering, I appreciated Jack's expertise in helping me understand this complex system, ultimately getting the water lines replaced and adding a filtration system with plans for future work. The communication throughout--from the initial estimate to the completion of the job--was phenomenal, even while I was managing the project remotely. This is the second time I've hired Sun City Plumbing & Heating, and it certainly won't be the last for my properties in my hometown of Las Cruces. Their workmanship and customer service are truly top-notch!

Sun City did a great job getting my HVAC system working on point. My unit was running with the…read moreblower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!

Emergency! We had one! Yesterday, our water heater was leaking water, and my daughter told me that…read moreshe heard leaking on her side of the house! Well, I immediately turned off the water and gas, and called City Wide Morales Plumbing. Javier put us on his schedule, and arrived within two hours. He was able to locate a new water heater, and swapped it out the same day. He left the area clean, and worry-free! My husband and I both agree that he is our go-to guy for all our plumbing issues! Highly recommended!

You would have to respond to an email. I sent email with no…read moreresponse moved on, went another way. Stars above don't go low enough! Don't offer an alternative way to communicate if your not checking.

Raymond was fantastic! Always helpful and considerate!…read moreKaron, owner was amazingly helpful! Would not use any other plumbing business in El Paso!

If I could give this business zero stars, I would. I hired…read morethis company because I am not a licensed plumber and needed the work done correctly. Unfortunately, my experience was the opposite. * They were two days late for their original appointment. * When they finally came, they walked me through the repair, charged me an exorbitant amount of money, and claimed the leak was fixed. It wasn't. * When I called them back, they said another repair was needed--at the same high cost. At no point during the first visit did they mention the second pipe, even though I authorized the expensive repair in full. Had I known, I would have approved everything up front to stop the leaking and damage. * The ceiling cut they made looked unprofessional--jagged, oversized, and not squared, like it was done without proper tools. * When I spoke to the owner about being double charged for incomplete work, his response was, "Yeah, sometimes my guys don't communicate." As if, oh well, that's how it is. I run a business myself and I would never let that be the reason for shoddy work; or any reason as I stand behind my results. This kind of service is unacceptable--poor communication, incomplete work, unprofessional workmanship, and no accountability.

George came out to the house diagnosed the issue that my mother in laws fridge was having and why…read moreit wasn't distributing water. He showed me what was wrong then asked if I wanted to order the parts. I paid him for parts and labor incase I wasn't going to be there later on so he could just return and do the job without me present . After having some issue getting hold of George he called me back and let me know he had been gone a couple days but that he could come on New Year's Day and finish the repair . He kept his word and showed up New Year's Day near the evening and had everything working on her fridge within an hour or less. Now my mother in law has a working ice maker and water again thanks to this company. Everything George did was neat and clean and he was mannerly the entire process.

These guys are goofs, Don't even try contacting them. They…read moredon't answer the phone or return your calls. They must owe money to a lot of folks.