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    Cassal Cooling & Heating

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Cassal Cooling & Heating

    Air duct cleaning

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    7 months ago

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    Advanced Restoration

    Advanced Restoration

    (5 reviews)

    Big Thank you to Advanced Restoration of Las Cruces! We had…read morea plumbing emergency situation where our drain line got clogged with roots causing a significant leak, under our house and crawl space creating a safety risk, to our health and and requiring immediate attention from a plumber. Before the Plumbers could get under the crawl Space, I called Advanced Restoration team led by Chris Lucero, The team worked under the crawl space, which I have first hand knowledge was not easy. They worked Diligently pulling out sewage, mud, and dirt to cleanup the mess and replace with clean field dirt. The team did a tremendous job, their Professionalism, Expertise and Working safely under unpleasant conditions is to be commanded. Thank you Chris Steven and AR crew. Joe and Consuelo Diaz This is a followup: we received additional support from Chris Lucero's team at Advanced Restoration of Las Cruces. Marcus M. and Isadias G. Worked all day, their Professionalism is to be commanded. Thank you Advanced Restoration of Las Cruces, Highly recommended and their team members are "Fantastic"! Thank you J&C Diaz

    I talked to Chris at length, (7-28-2025) made an appt. to come to my apt. to access water damage…read moreand possible bacteria, mold. When he got to my door (7-29-2025) he said to me I've talked to a lot of people, "what is the reason for this call??? 1st red flag! The equipment he said he had was not with him!! His partner that was with had to return alone with 2 different moisture meters 0ne for walls and one for carpet. Marcus did not write anything down, took one picture on my phone showing the meter reading against the wall had moisture. He also said they have nothing to detect anything but moisture, not what Chris bragged about over the phone! When I called back today (7-31-2025) Chris became rude didn't want to do invoice, quoted $350, originally quoted $225 ! He said they were too busy for that! I don't believe they are licensed or bonded. He must have paid for those 3 five star reviews. Stay away from this so called company!

    Aire Serv of Southern New Mexico - We strive for a 5STAR customer experience - we appreciate each of you!

    Aire Serv of Southern New Mexico

    (22 reviews)

    The service was excellent they did a very good job I was very happy with their service. Would…read morerecommend to anybody needing their air duct cleaned.

    Our unit broke down at the beginning of December. We filed a claim through our home owners…read moreinsurance and called Aireserve among several other companies to get our unit repaired. Aireserve unfortunately is the only business that called us back. We had no heat in our home and needed someone to come to our residence and get the unit repaired. Aireserve came out and replaced a part and charged us over $200. The technician told us that our unit was not in the best condition and it was a temporary fix. Our unit broke down 12 hours later. To make our story short, Aireserve does not cooperate w/ clients that have a homeowners claim. We paid out of pocket for our unit and just want our insurance company to re-imburse us for the cost as we have the coverage. Aireserve has REFUSED to refund the $200+ we paid that didnt even get our unit 100% working and REFUSES to fill our paper work from our insurance company or allow our insurance company to send someone out and run a diagnostic on the old unit. The girls answering the phones are rude and do not know what they are talking about. Airserve just wants to take clients money and give bad customer service after the fact. Aireserve, do better. We are out $10,000 when we should not be. WE HAVE THE COVERAGE W/ OUR INSURANCE COMPANY! We do not recommend this company at all.

    Cassal Cooling & Heating - hvac - Updated May 2026

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