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    One Call Plumbing

    3.9 (10 reviews)
    Open 8:00 am - 5:00 pm

    Services - One Call Plumbing

    Plumbing inspection

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    3 years ago

    I call for an appointment and never received a callback. I was told that someone would be calling me back to set up and appointment.

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    Sun City Plumbing & Heating

    Sun City Plumbing & Heating

    3.8
    (27 reviews)

    Sun City did a great job getting my HVAC system working on point. My unit was running with the…read moreblower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!

    BEWARE!!! BEWARE!!! HIRE ANYONE ELSE!!!…read more My home started to have a leak from under the tub area. We were unsure if it was a leak in the wall or under the tub. My warranty company hired Sun City Plumbing to do a leak detection. The technician first said a "4 foot cracked tile" to the warranty company. I told the warranty that we do not have a 4 foot tile, Joe @ Sun City changed it to "cracked grout." So we assumed they actually did the work, found the issue, and we fixed the tile... that didn't fix it. Instead the leak continued and came through the walls, into 4 rooms, destroyed my carpet (all while I kept telling my warranty company that it is NOT a tile issue). I called Joe @ Sun City and asked him where the supposed crack was, he told me to email him photos and he'd ask his tech. I did. No reply. I waited... my floor was filling with water, the warranty company escalated the issue.. all while waiting on Joe. Today, December 13, 2024, I called the warranty company disgusted with the issues... they said it cannot be covered since a "tile issue" is not under warranty. I told them it is not a tile issue, it's a leak! And that Sun City misdiagnosed it. I called Joe at Sun City and asked him about the leak detection and how it was performed. He said, "we turn on the faucet and look." How can you tell if there's a leak from a pipe in the wall?!!! Under the tub?!!! In the ground?!! His quick money-grab job has caused me thousands and thousands in damage! Had he of done a proper leak detection back in Mid-November, we would not have all of this extensive damage!!! I AM LIVID! I called a real plumbing company to come out and do a real leak detection, once they do we'll be able to get this leak FINALLY fixed! INSANITY!!!! I WOULD NOT RECOMMEND THIS COMPANY TO MY GREATEST ENEMY!

    Las Cruces Plumbing & Gas

    Las Cruces Plumbing & Gas

    3.9
    (19 reviews)

    Tech shows up an hour early then says everything on our water heater is connected wrong including…read morethe gas line and that he would have to bring it up to code. Then says he would need to talk to his boss and leaves. Never calls back or shows back up. Mind you all I called for was to add a water supply line to our new refrigerator! Pretty straight forward our water heater is located in the kitchen next to the fridge and is very easily accessible to work on. Wtf is wrong with people?!? SOOOO UNPROFESSIONAL! I would be fine with bringing up to code and actually anticipated that. The issue with your service was the lack of professionalism and no response after we were told he would get back to us. No one likes to be left hanging especially when you're told there is an issue with how the gas line on your water heater was connected.

    Jeff, I appreciate…read morethe formal quote. However, I did not appreciate the blatant disrespect you displayed on the phone. Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake. The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote). If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity. But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me. You mentioned you record all calls, please take the time to review today's conversation. I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week. I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

    One Call Plumbing - plumbing - Updated August 2026

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