**** Called…read moreFriday... They promised a Monday service for a malfunctioning dishwasher drain. They arrive Monday on time as promised, and professionally took care of the dishwasher problem. Invoiced as promised. Nice to do business with them... They are on our "call" list if we have future plumbing problems .

If you need a reliable and efficient plumber, ONE CALL PLUMBING is the company you need to call…read more Justin fixed our leaking toilet lickety split and it didn't cost an arm and a leg. In the past, I used a different plumbing company and was not satisfied with the work they did. In fact, what they did caused the problem that Justin from ONE CALL PLUMBING had to remedy. ONE CALL PLUMBING, and Justin, is the company and technician I shall use from this day forward. Their phone number is: 575-525-9453.

We were looking for someone to install rain gutters and saw great reviews for Quality Works. I…read morecontacted Chad and he gave us an estimate that was less than we were expecting. We went with it and soon he contacted us saying the materials were in and he could get right on the job! He and his crew arrived and they made quick work of the job...which was not a small task. His crew was polite and professional and it looks amazing! It gave us good piece of mind knowing that our foundation has better protection. I would HIGHLY recommend using Quality Works!!!

My roofer recommended Chad's team to remove several downspouts and replace them with gutters that…read moredeliver water farther away from my house. I contacted Chad in late January, and the work -- from estimate to ordering materials to installation -- was completed by early March before any spring rains came. What a difference! Chad and Devin got the job done in a matter of hours on a Saturday morning using their special truck to "print" gutters custom-made for my house. Chad lowered the price a tad after realizing that less work would be required than he initially estimated -- something he brought to my attention, rather than vice versa...now how many contractors can you say that about?! In short: Chad was more than fair, the gutter is doing exactly what it should, and both Chad and Devin were a pleasure to have working around my home. I cannot recommend them highly enough!

Tech shows up an hour early then says everything on our water heater is connected wrong including…read morethe gas line and that he would have to bring it up to code. Then says he would need to talk to his boss and leaves. Never calls back or shows back up. Mind you all I called for was to add a water supply line to our new refrigerator! Pretty straight forward our water heater is located in the kitchen next to the fridge and is very easily accessible to work on. Wtf is wrong with people?!? SOOOO UNPROFESSIONAL! I would be fine with bringing up to code and actually anticipated that. The issue with your service was the lack of professionalism and no response after we were told he would get back to us. No one likes to be left hanging especially when you're told there is an issue with how the gas line on your water heater was connected.

Jeff, I appreciate…read morethe formal quote. However, I did not appreciate the blatant disrespect you displayed on the phone. Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake. The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote). If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity. But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me. You mentioned you record all calls, please take the time to review today's conversation. I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week. I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

Buyer BEWARE!! They told me they could replace my water heater the same night if I dealt with them…read moredirect and would send a technician out to give me an estimate. I agreed to this and when the technician arrived, I had placed calls to the HW company and they told me that if the water heater was defective, regardless of age, they would approve a replacement. The technician, as soon as I said I wanted to file a claim began telling me lies related to the claim process. He said that the HW company would "Take 6-8 hours to approve the claim and therefore I would not be serviced until Monday, but they could replace mine tonight if I purchased from the direct". This was a LIE! I had already received confirmation that once this company submitted the information they would approve the claim within 15-30 min.

I live out of state and have property in Las Cruces, the property started having plumbing issues…read moreand had it serviced by another company, that experience was the worst, didn't do a good job and didn't repair correctly. The property needed service again and I found Lucero and have used them twice now, night and day difference, they're great! Honest, dependable, prompt and profession!

3/27/2026 Today ARC Roofing is completing the Finishing Coat of Elastomeric Paint on my Spray…read morePolyurethane Foam Roof and it looks great. Pictures are much better than words so look at these pictures of a great professional job that is well done. Jason has a great crew working for him. They power washed my roof and had it spotless before Roll Painting my Roof. Much better than spray application. I highly recommend Jason and ARC Roofing here in sunny Las Cruces.

I've worked with Jason a very long tone. He has always worked hard fur the clients to get the…read moreinsurance carrier to take card of the job properly.

These people did a 1st Class job, they arrived at our home right on time…read more they got right to work and they take the time to do a great job and really care about how you like the work once they are done. to us this means a lot they seem to clean and do the work like it was their home, they want to be proud of the work they have done. We have them set up for them to clean our home every other week and they are going to do a deep clean. Their fee is vary fair if you need cleaning done give them a call, you will be glad you did, we sure are very happy that we have them cleaning for us.

Their work was exceptional! I requested work on the bathrooms and floors, I'm…read more so pleased we made a schedule for their return. Seniors here and their prices did not break the budget. Thank you!!

Said they would be at our home at after they finished a job at 8:22 AM. We were scheduled for 9AM…read more They texted at 1:15PM saying they were on their way, and didn't show. Very unprofessional and disorganized. Use another service for God's sake and your sanity!! Also, I'd like to point out that your husband Mike's complete and utter lack of professionalism whilst doing the quote. To elaborate he constantly hit on my fiancée in front of our 14 year old son. This was also the third time we had a quote done because this company could never seem to get the scheduling correct. However, Mike had no problem finding the house when he knew my fiancée was there. Part of being a business owner is owning when you are in the wrong. In no way shape or form were we trying to get a free cleaning, as a matter of fact we offered for you all to come over and see the terrible job so we could pay you what you thought it was worth, but you refused to come to the house to evaluate that. Future potential customers beware!!!!

Unfortunately I can not recommend cleaning pros. (I am not one to leave a bad review right away)I…read morehired them to clean a house that we just bought in Las Cruces. The house was empty and not dirty we just wanted a deep clean since other people lived there before us. Thinking I would get a super clean house at the deep cleaning price, I was disappointed. At best we got a standard clean and that was after I had them return a second time. I still had to come in and clean the outsides of the cabinets, the walls and baseboards before we moved in. I think the most upsetting part was that I didn't get a call or message apologizing the first time I addressed my concern. The second time they cleaned I never got a message or call telling me they had finished or asking if I was satisfied with the final result. The only communication I received from them was an invoice to pay. I really believe that good customer service goes a long way in this day and age. I would have been more impressed that they called and cared. I would have been able to put aside the cleaning job itself if I would receive a phone call or message. It's a shame because I would have used them for a cleaning service on our short term rental home. But they lost my business. Not just on the bad cleaning job(twice,) but mostly on bad customer service.

Had a slow draining washer that was backing up in my kitchen sink. The line needed snaked out. Also…read morehad a surprise bathroom leak in an old cast iron sink drain. They took care of everything making sure I had working shutoff valves, replaced the sink and plumbing where needed. So professional and such great service! I can't recommend them enough.

I can't say enough about this family run business- gems! We had a gas leak in our range and called…read moreall of the "big name" plumbers, stating that we needed a check and that it was an emergency. None of them could see us for days (and their costs were much higher than what we did pay to Medina). Mr. Medina said that he always responded to gas leaks immediately and sent his two sons to our home. They were knowledgeable and efficient, resolved our problem quickly. Highly recommend!