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    Acuity Eye Group

    2.5 (101 reviews)
    Closed Closed

    By appointment only

    Updated over 3 months ago

    Services - Acuity Eye Group

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    Acuity Eye Group Photos

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    Recommended Reviews - Acuity Eye Group

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    Rebecca C.

    I just had an appt with an eye "specialist" who was subpar at best. Horrible bedside manners (read: f*cking rude), dismissive, and didn't do ANYTHING but refer me to someone else. I was confused what he was for? I asked (respectfully) what he ruled out/what this appt was supposed to do?? I'm so beyond frustrated and disappointed. It took a long time get the referral, appt, drive in, everything just for nothing. The doctor didn't even shake my hand. He had the AUDACITY to wave his hand to tell me to uncross my legs instead of using his big boys words!!! A grown ass man. This entire office needs a course on basic human decency. The woman who checked me out (different than check in desk) was nice/more communicative and full of humanity than the rest of them (shoutout to her!) There was another person in the room that was never introduced? I don't want strangers in the room. If you want to ASK a patient if they are ok with a student listening in (or whoever that mystery man standing in the corner was??!) that's different. ASK. CONSENT. Maybe if I was a man they would have shaken my hand and actually introduced themselves? The doc should have said something. The doc was awful in so many ways. The woman who brought me back into the first room was there covering from another clinic. She told me that when she kept messing up. She had birds flying in a line on her neck and dark hair. SUPER RUDE. She didn't give AF. Wouldn't even let me finish answering her questions, she would interrupt like a mentally disabled toddler, wouldn't take appropriate notes (I had to be so direct to have her actually write down symptoms and critical info). THIS B^TCH barely brushed my perfectly behaved task trained service dog (who was lying next to me tucked in the corner of the room) and she screamed. Like wtf? Ma'am... are you ok?? My dog didn't even flinch at her insane outburst (bc he's a trained incredible creature). AND my license fell down the elevator crack! Getting it ready with my insurance card to give to the front desk. The front desk woman literally goes "why did you have that in your hand?!" I'm like... "because I'm a first time patient and you told me to have my ID and insurance card?!" Like why you shaming me for doing what I'm supposed to?! She later admitted she clutches her phone with 2 hands every time she uses the elevator because it's a scary gap. Waiting for a call back from the building manager to figure out how I can get license back bc I cannot leave/drive/do anything else until I get that and they wanted me to wait days?! Absolutely DO NOT recommend. What a waste of time and life force energy. Have your doc refer you anywhere else!!

    This is the only entrance. Do you see the words "ACUITY EYE GROUP" anywhere a human being would be able to easily read them?

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    The worst customer service, no skilled medical doctors, and it's just a bad experience totally

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    Page 1 of 3

    Ask the Community - Acuity Eye Group

    Review Highlights - Acuity Eye Group

    Melanie has always help me in the best decision when picking out glasses and always leaving happy after her help.

    Mentioned in 7 reviews

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    Lee R Katzman, MD - NVISION Eye Centers

    Lee R Katzman, MD - NVISION Eye Centers

    4.5(26 reviews)
    3.1 mi

    AMAZING EXPERIENCE! My wife had cataract surgery performed by Dr Lee Katzman yesterday and the…read moreresults are remarkable! Dr Katzman and his entire staff are absolutely incredible and I would highly recommend them to anyone who needs cataract surgery!

    Superficial. Some doctors get high ratings primarily…read morebecause they just smile a lot. That seems to be the case with this doctor. Dr. Katzman recommended that I NOT get an Extended Depth Of Field (i.e. EDOF) intra-ocular lens SOLEY because I had Lasik eye surgery in the past, without even questioning whether my Lasik surgery might have been a very minor correction, which it was. He could have simply asked for my pre-lasik prescription and I could have provided it. Two prominent Los Angeles eye surgeons DISAGREED with Dr. Katzman, because they asked me for my pre-Lasik prescription which showed that it was a very MINOR correction, which does NOT contra-indicate an EDOF lens. Also, when I asked him whether the VA would pay everything for my surgery, Dr. Katzman said with a big inappropriate smile that I would have to pay an additional $6000 beyond what the VA will pay for a surgery on just one eye. Also, I was astonished that Dr. Katzman THEN spent maybe one third of my appointment time joking with his assistant during my appointment time right in front of my face while I sat in stunned, disbelieving silence. Then, when I asked him questions after that, he looked at me with bulging eyes and told me that he had to go to see another patient, - and so he RAN away. ALSO, I had made it as clear as can be to the Office staff and to him that the VA would be paying for everything. NEVERTHELESS his office charged my Medicare for the exam (which requires that I pay a percentage of the charge). Not a professional and careful practice at all.

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    Acuity Eye Group - opticians - Updated May 2026

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