Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

STC set me up on a quarterly plan when I bought my house in 2018. They send me text reminders…read morebefore my appt and give me notice when they are on the way. The guys are friendly, knowledgeable and proactively look to make sure there are no issues. They are so easy to do business with in Burleson!

We called Alpha and Omega looking for a company that would service our Burleson Rent house. I f…read moreyou call them you're likely going to get an answering machine like we did but don't let that stop you. They called us back quickly and were very friendly and professional. They explained that they would come out to do an assessment (we had an ant problem) and then give us an idea what caused the problem and an estimate for treatment. Mark showed up and quickly identified the problem AND what caused the problem, gave us what I thought was a very reasonable estimate to treat the ants and outside all around the foundation. I also went by their office to meet the owner and admin staff right on Renfro. So glad I happened to find this gem of a company, I will definitely have them protect our main house. They are ALL about customer service and that's rare these days!

Bradley was thorough and detailed with his service. We have used other pest control companies in…read morethe surrounding area but nothing compares to Alpha and Omega.

We sign up for the yearly package and they are always helpful with keeping us on track…read more Sam is who came out to our house today and the last time. He's who we will ask for every time from now on.

I've had a contract (their Premium 365 service) with Reliant Termite & Pest Control since March…read more2021 and so far they've always been prompt, professional, proactive in scheduling each quarterly service call and I've not had a single complaint. Until.... I was supposed to have a quarterly service back in late February but I never heard from them, which was odd as they've always been proactive, so I called them (2-26). It went to VM but I couldn't leave a VM because their mailbox was full. The few times I needed to call them for something that never happened so this was a first. Since then I've called eight times (I have the call long on my phone as proof) and their VM is full and it disconnects. Which begs the question: Is this company still in business??? Side note: Their Crowley office is a little over a mile from where I live so it's no big deal to drive by while I'm out running errands, which I did a couple weeks ago. This was around 10:30 AM or thereabout and there were two company trucks parked in front of the building and the office door was locked. Having never been to their office before I don't know if this is normal but when you take into account that phone calls go to VM which is full, it does make you wonder if they are still in business.

Professionalism at its finest and service with a smile! Very personable. I love doing business with…read moreJ & L!!

From the owner: Termites, Pest Control, Bedbugs, German Roaches, Fire Antsread more

Waited 6 months until I reviewed, Awesome! Moved into a new build and with all the ground movement…read morearound me I kept finding spiders and bugs everywhere. I chose bc I have dogs and they were safe for them. Months later I find tons of bugs.... Dead around the perimeter but not in my house . Also used the Yelp coupon they honored

While their customer service started off great, this company seems to be unaccountable. After…read morescheduling an appointment 2 weeks out, nobody showed up at the time of the appointment, yet the technician claimed he "knocked." With 2 adults, a dog that barks at any slight noise at the front door, and a newborn in the home - there's no way we would have missed a knock. Their after hours answering service is worthless and rude. Save yourself some time, stress, and money ... and opt for a more professional company.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

we had squirrels in the attic and Tandy came and set u exclusion traps and sealed and sanitized our…read moreattic spaces. Ideal was competitively priced and very easy to work with.