This place is awesome! Excellent customer service and super nice staff. They helped me in less than 10 min with my skis and bindings!

Outstanding personal service. Treated me as if I was going to spend a lot when all I was shopping for was a helmet. Their recommendation was spot on. Highly recommend. read more

Loved our experience here! The guys were so nice to my boys & I. So helpful making them feel comfortable for their first time snowboarding. Doing a rental was quick and very easy. And I was surprised by how inexpensive it was. They even helped carry everything to my car for me! We will be back again!! read more

I love these guys! They are always so accommodating and take care of our every needs. By far the best ski rental place in town.

I have been using this shop for my ski and bike needs for three years now. This shop is helpful, friendly and knowledgeable. They don't nickel and dime you on maintenance and repairs. I would highly recommend them to my neighbors and friends. read more

Rented a Thule roof storage unit and transaction was flawless, they helped to secure it and were extra cool and friendly. Support local business! read more

Note: Action carries many types of bikes. My review is concerning BMX. Surprising selection of high-end completes like Kink, Sunday and Subrosa. There were BSD tires in sand color and transparent Van's Cult grips. There were raw Stranger cranks and decal stickers. Are you getting the picture? Great sales staff that were knowledgeable and patient. New school BMX heaven. Thanks for always having something new to see there, guys. read more

Be ready for the lack of service. When I first walked in there was no one to help me, considering the employees were occupied with kicking down the dressing room walls . When someone finally helped me, he was so inattentive and absentminded ( stoned) it was ridiculous. I had to go back to rent my daughter's equipment, once again I get the same dude. Same thing not paying attention to what I'm asking for, and rude about it. I almost canceled my order and went to ski pro!!! I know for next time! read more

We took a mountain biking vacation to Arizona and needed to rent bikes. This place was amazing! They provided great gear options and Travis even recommended trails to check out based on our time and ability. While we were out riding we met some locals who knew and loved the shop. It was their go-to bike repair and gear shop. I look forward to returning to this shop for our next trip out West. read more

Rented a Thule roof rack for a recent trip to Newport Beach, the team was awesome at ARS, they took the time to explain how to install and remove as well as assisted me in the installation and removal. The product was like new and flawless. Great products, great team, customer for life. read more

Super helpful! Their prices are lower than any I was able to come across in the east valley. Prices were great, but the service and what they offer was even better. Got what I needed quickly, and without a hassle. I would use them for sure another time! read more

Our family has used Action Ride Shop for paddle boards, skis, snowboards and for buying various clothing and gear for years. Their customer service has always been good, the prices are fair and the stores ambiance is hip and fun. I recommend Action Ride Shop to anyone anytime. read more

I had my first experience with Action in the Spring when my son's bike tire went flat. For the most part they seem friendly but no real attention to detail. I got home with my son's tire and a part was missing (don't recall the part) and I had to go back to the shop to get it. While I was there one of the sales people encouraged getting snowboard season rentals from their shop as they had good equipment and reasonable prices. I have been calling since the beginning of September to find out when seasonal rentals start and kept getting told "call in a couple of weeks." When I called today I was told "we have been renting kids seasonal rentals for while but we only have certain kids sizes." This information would have been nice to know months ago as I could have got my son's rental from Durango, Colorado. Its a nice store, convenient to where I work but overall I would say the customer service is lacking. read more

Just rented a Santa Cruz 27+ Carbon Hightower. The employees were more than helpful during the whole process. I typically work with Adventure Bike in Gilbert but they don't rent bikes out. Action Ride shop will now be our go to place to rent Mt bikes w needed. And if your wondering...I freaking LOVED the hightower! Santa Cruz hit it out of the park once again!! read more

We were visiting from Northern Canada and brought our road bikes with us, planning to ride as much as we could. Half way through our vacation my rear hanger gave out on my Cervelo R2. We searched for a Cervelo distributor in the Phoenix area and we're lucky enough to call Action Rideshop first. We drove to the shop, they had the hanger and installed it on the spot! Only to discover that I also needed a new derailleur. Again, they had the part and installed it within 30 minutes. No appointment needed! Amazing service and very knowledgable staff. I rarely give 5 stars but this place absolutely deserves it. read more

I live in Gilbert and this is hands down the best shop shop to go for service in the area. Dropped my bike off late Thursday and was able to get it back Friday. Awesome dudes over here, fixed my bike and let me know what they did to fix it. They also cleaned my bike which was awesome!!! If you need repairs I highly recommend this shop. I ride south mountain around 60 miles per week and thrash my bike - give these guys a shot, you will not regret it! read more

I looooove Action Rideshop! When I went in the staff was very kind and helpful. That is where I'll go from now on when I want to do something outdoorsy in Mesa. read more

I received the best customer service here at Action! I came in with little knowledge to buy a present for my dad, and the guys were so informative, helpful, and patient. The staff even brought a bike out to a vehicle in the parking lot to demonstrate one of the bike racks I was considering. They looked up options online for other models, and even special ordered the rack I wanted when they didn't have it in stock. Kudos to Josh, who was the employee helping me the most. I would highly recommend this great local shop! read more

I've rented (and bought) ski's from here and have also rented/demo'd a Mt. Bike. Overall service is good and Josh is awesome! He takes all the time necessary to work with you and answer questions. I've never felt talked down to or discounted. he's a great guy. I've also been impressed with the overall value--as a bit of a budget guy, they've been excellent overall. Highly recommend. read more

Wide breadth of equipment, staff helpful but not pushy. New and used stuff, and the used stuff is in good shape. Great rental programs too! Courteous intelligent staff. read more

Worst bicycle shop in Arizona. Customer service was terrible. Definitely never going there again.

I was referred to Action by a local bike shop. I was visiting the area to do the Casa Grande Century. I was able to rent a high quality bike for a very reasonable price with great customer service. read more

My daughter and I have been shopping here for about 5yrs. We're both casual snowboarders and come in cluelessly looking for new gear every season. The guys here are great, there's never any pressure and they are extremely helpful. We've used them for rentals, snowboard maintenance and purchasing. They have a good selection of gear and clothing plus can order if they don't have what your looking for in stock. We've been to many of the big name sporting goods stores and have had help that varies from a kid who couldn't tell a snowboard from a surfboard to another who thought he was Shaun White. They carry snowboarding, skiing & camping supplies along with scooters and even SUP board rentals. I love the friendly local service and the knowledge that we'll be treated with respect and get all our questions answered. It's a great shop you should really check out if you're looking to get outside. read more

It was good to locate these guys again... I thought they were gone forever when they disappeared from the Alma School and Baseline area. I went in and it seemed a lot like the old shop. Slightly updated. Odd that they are right down from Freedom board shop but hey if it works great. I wondered around and was treated good from the start. I purchased a hat which was a much more pleasant experience than going to Zumiez or Tillys in which I cannot stand due to the lack of respect from any employee in either one of those stores, let alone being able to hear myself think with the blaring music... Glad to see Action is still around after all. read more

Wow! Probably the worst experience ever! We called first and said we are snowboarding on Sunday and asked if they offer travel day before and after. And the girl said yes. I told her I was leaving early sat morning and if I could come down Friday end of day? She said no problem. So we drove all the way down from paradise valley to the store. Got fitted. And was told it's now $50. I told the guy what I was told on the phone and he tells me no we don't do that. He went and talked to the owner and he confirmed the same thing. They said sorry but she is NEW and doesn't know any better. And that they would not honor it after driving all the way down. While I was telling the employee why that is very unprofessional the owner just sat there one table over and did not step up once or say anything to help the situation. Very useless and unprofessional. I would not recommend these clowns to anyone. Useless liars. It was much better before this idiot took it over. read more

I usually rent from ski pro and will continue to. The equipment is in poor working condition