Excellent customer service and staff. Needed work done on my exhaust system, missed my appointment…read more(totally my fault) and they were super accommodating and went above and beyond even when more work than was expected was needed. I would recommend this shop and those guys to anyone needing a good honest mechanic shop. It was my 1st time there and if I need any more work done, they are where I'm going from now on.

This may be a little long…read more I had just bought a Scion xD on Saturday and got it street legal that Monday. I live in Gastonia but took my husband to work off of Sam Furr Rd, about 35 minutes away. Got all the way up there and noticed the car was trying to pull away even with my foot on the brake. Looked down to see the check engine light on and the RPMs revving up to 2k, to 3k over and over again. Now at this moment, I'm feeling sick. I have my 2 year old little girl and skittish basset hound (no Leash either). Clearly, I thought this would be a normal back and forth trip. So I yelp some auto shops in the area and go to one which will not be named, but will be receiving a review from me after this. After speaking with the front desk person for 10 minutes about how a technician has to "troubleshoot" it and drive it (remember my little girl and dog with no leash??) and how it'll cost $120 JUST FOR DIAGNOSIS I finally said "can't you just hook it up to the computer and pull the code?", he was like "oh yeah." I get the code (ECT circuit), call my mechanic & he says I can drive it home but I just bought this car. Idw take any chances. So I google and start calling shops in the area. One shop recommended Barbee Import Services since he only worked on Hondas. Now my phone is dying. I need to get gas, my dog and daughter are WAY OVER being in this car any longer. I call and let the man know my situation, the whole horrible situation. Lol He says "bring it on in." When I pull up, another gentleman starts going over the car automatically, computer hooked up, getting the VIN....within a few minutes they're wanting to pull it up to the bay. The owner graciously let me borrow a leash that had been left by another customer as well (as long as I gave it back) and I hooked up my phone to a charger in the office. So I start walking my dog around to go potty and before I know it, they're pulling the car back over to me and handing me the keys. "It was unplugged." The owner says. I was flabbergasted. "That's it? How much do I owe you?!" "Oh, nothing!" He replies. And he refused to allow me to give him any money. I was in tears. To go from some place that wanted to take advantage of me for whatever reason knowing how absolutely vulnerable I was with a child involved (not to mention, had the first shop I went to helped me the first go around, I would've been able to get my daughter from school at 2:30....something I told them as well) to this awesome small business that valued their integrity and customers care....it truly restored my faith in humanity. (I need to add, I get the first place is trying to run a business but sometimes situations arise where you can be a good human being instead of make money. I had money, just not for what they were asking for.) In any case, I fully intend to bring my cars back to Barbee Import Services, despite living 45 minutes away because I KNOW they will be serviced correctly and with my full trust. I CANNOT recommend Barbee Import Services enough!!! Thank you so much for helping me and bless y'all for being so awesome!!

They installed a trailer hitch and wiring on my 2025 Chrysler Voyager. Totally professional and…read morequality work. They explained the installation and what they were going to do. It looks like a factory job. Beautiful and totally functional and 1/3rd of the dealership price. I couldn't ask for more or be more satisfied.

Couldn't be happier with recent work performed by the crew at Tarheel 4WD. Highest quality parts at…read morethe best possible price. Repairs and installation was done flawlessly. They take a lot of pride in what they do from start to finish and it shows. It's almost impossible to find the level of expertise and professionalism they provide. Well beyond 5 star service. Thanks!!

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

I had my oil changed here before and they did not put oil back in my car after draining the old…read moreoil. My engine locked up on me due to lack of oil and the company blamed me; stating that I "burned out the oil". No, my father was a mechanic and he warned me about oil burning out of a car blue or black smoke coming out of the exhaust and you can smell it in the AC ventilation system. Neither one happened because I didn't have any oil in the engine.

I was recommended this place from a mom friend of mine. it's a really nice and friendly place! I…read moremet steve and his son. They got me an oil change and replaced a headlight. I told him that he forgot to charge me for a headlight and he said it was okay! My two kids hung out in the waiting room and my oil change was sooooo quick! ALSO they did not ask me to do any more work to my car. I know so many places will try to upsell you on other things but they didn't do that here! I'll definitely be going back!

Could not fix the problem on my car. I had brought my car multiple times from engine start…read moreproblems. I have followed every recommendations from changing spark plugs, cleaning the engine, engine air filter, and doing seafoam gas tank cleaning. My car is still having the same issue just as I brought the car to Mr. Steve the first time. Would not recommend.

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.

Beware of this place they are nothing but crooks. I bought a used truck and a warranty from them…read moreput about 400 miles on it and it gave trouble took it back they said injectors were bad would be about 3400 to fix and warranty doesn't cover it now I'm stuck making payments on a truck and can't afford to fix. Thanks Montgomery motors

Kenny and his crew are the best. If I'm correct, he has a year warrant on his work. I went to him…read moreclose to THREE years after the fact about an issue with my paint. He honored his warranty and vowed to make my car right. I picked my car up today and it looks better than it did when I bought it new. It's hard to find a business that stands behind their product/service. Kenny and his crew do just that! If you need a quality body shop that will honor their work, look no further. I can't say enough good things about Kenny and his employees.

Fast , Friendly and Honest. Very pleasant experience . I've taken several of my vehicles in for…read moreinspections and Chad has been knowledgeable and given me information on what needed immediate attention and things I should keep an eye on. He was not pushy or demanding on repairs . highly recommend.

An absolute stand-up group of gentlemen assisted me with some car troubles. They could have easily…read morecharged me $400 for needless work on my car, but instead they were honest with me and told me how to fix the issue without replacing a single part. My car is as good as new, and my wallet isn't empty. I appreciate businesses who care about the customer more than they care about money. This is a great place to take your vehicle, regardless of how much you know about the automotive field.

Had my 2023 in for service. Great experience, vehicle was ready to pick up when promised. Service…read moreadvisor Haley Dunn was friendly and knowledgeable. Highly recommend.

I appreciate the service the guys at Hendricks Volkswagen give their customers. They are always…read morehelpful and never rushed. They take their time explaining exactly what's going on and all of the possible solutions. The service area waiting room is very clean, equipped with comfortable seating, a big screen TV and it's well stocked with coffee, tea, water and popcorn!