Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

I bring my car here for oil change. Its convenient to my job. I don't get the perks of a car…read moredealership like vacuum or car wash, but they get the job done.

DO NOT EVER take your vehicle here. I've made the mistake twice unfortunately, but will never…read moreagain. This business has provided me a quote over the phone, then after I dropped my car off called me back to say they miscalculated the estimate and that it will cost an additional $1,100 because they looked up the wrong parts. After going back and forth on the phone, they somehow came to a conclusion that it would only cost an extra $700. Pretty evident of price gouging. On the second occasion, they told me my only option to fix my car issues was to walnut blast the intake valves for $1400. I spoke with the mechanic on the phone and they claimed they had dealt with this same issue multiple times and were sure this was the only fix. I declined, and ended up finding a very obvious vacuum leak that cost me $8 to fix. It is very clear that this business is trying to take advantage of European vehicle service prices while providing inadequate work.

Trustworthy service. Our family has been using them for years. They do accurate and efficient work…read morefor fair prices. I go out of my way to get work done by them even if it means waiting.

Friendly staff. These guys were very helpful in explaining the problems and the process to fix it…read more Great job!

Danilo and the crew are amazing, very courteous, honest and diligent. Waiting area is clean and…read morecomfortable. I will only bring my 2001and 2017 Audis here for service. The best value is found on the outskirts of Charlotte. Experience great value on your car. Most recently we also experienced great service on our Lexus.

Alta Auto Group Performance shop is a professionally owned business in the heart of Concord, NC…read more Alta specializes in high performance vehicles and special cars, but they can fix just about anything! My entire family takes our vehicles to Alta; they are family oriented, professional and very fair with repair prices. My son purchased a later model BMW from the manager of the shop and I have to admit it's in great shape. If you're looking for highly trained professionals to work on your car, look no more, just head to Alta Auto Group Performance.

Just wanted to say Cody and his staff were very pleasant and helpful. Throughout the process of…read moregetting our car repaired we were updated and completely satisfied with the work and the costs. We will be using Frog Pond for all of our vehicle repairs. We have recently moved to the area and are happy we found a Trustworthy mechanic. Thank you for your Excellent service Frog Pond. Tim & Monica

When I moved to Stanly County I needed a trustworthy shop I could rely on for my service work…read more Finding Frog Pond was a blessing. Benji, Amy and all the service guys have been professional in every way. So after years of great service, when I bought my new 18Toyota Camry there was no question who would keep it in top running order. I have done small repairs to my vehicles for years but, getting up in age it's nice to have a reliable shop I never have to be worried will always do the repairs right. They stand behind their work and if a part fails, they repair it. You will never find a better service shop to do your work. Honest, Reliable & Fair!

Burris Garage is a family run business in Kannapolis. They…read morehave a strong bond within the community. The shop is clean, organized and well maintained. When your vehicle goes in for maintenance you can rest assured they will repair your vehicle properly. The rate is standard for the industry. I'm pleased to give them "Five Stars."

I recently moved to Kannapolis within the last two months. I started noticing a grinding in my…read morerear brakes (that I probably let linger a little bit too long...), so I was anxious to try and find a local, reliable mechanic here in K-Town. After a quick google search I stumbled across Burris Garage, and I'm very happy I did. I called Doug right away and although he said his backlog of work was ~2 weeks, when he heard about the urgency of my issue he made accommodations to squeeze me in that same day! He was honest, prompt, and fair in his pricing--very transparent in the exact nature of the work he was doing and even showed me the old rotors after swapping them out for new ones. Hopefully I don't have any further 'issues' with my car, but if I do, I know exactly who my first call will be!

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.