Im glad this company is still working among these hard times. We had a burst pipe in our bathroom…read moreand our plumber recommended Express Restoration to help us with the clean up. They arrived with gloves and face masks for our safety and theirs and did an excellent job! Thanks guys for being careful and doing a great job!

I can't believe I haven't written a review on this wonderful business!…read moreAbout 3 months ago, we had a problem in our vacation home. First off let me start by saying, they are such a professional and helpful team! You can tell that they have been doing this for a long time. They helped my brothers vacation home in Malibu with draining out the water that has been collected for days which we had no clue about it.( Found out by quick visit) They were fast, reliable and handled everything in a professional manner. We even spoke to the owner, he was so generous and caring. They kept in contact and made sure everything was good and if there was anything else they can help with even after they finished. I was so thankful by their work. I would recommend this business to everyone who needs help with water damage, or any other problem. If you want a reliable team in your house or apartment, I would give them a call, no questions asked. Had a great experience from them. Thanks a ton! - From my brother and I.

This review for Endswell is much overdue, but I wanted to wait until I could really sit down and…read morewrite a genuine review--because they deserve nothing less. When our basement recently flooded, we jumped onto Yelp in a panic. We called one of the first highly-reviewed restoration services we saw, who proceeded to send two guys with two plastic buckets to manually scoop the water out of our basement. To our horror, they ended up getting flood water all over our floors and entryway. Needless to say, we immediately terminated their services. That's when we came across Endswell Restoration Services, and it turned out to be the best decision we could have made for the situation. There are not enough words to do justice to the absolute professionalism, kindness, and attention to detail that Irakli and Michael displayed throughout the entire process. Every step was thoughtfully and clearly communicated, and there was never a single moment where we didn't feel like we were in the absolute best hands. Honestly, we actually looked forward to having these guys over every day; it truly felt like a team effort, and they were incredibly buttoned-up every single step of the way. They were also so thoughtful and deeply respectful of the fact that we have a toddler and two dogs in the house. Throughout the entire process, they made sure our space was kept clean and safe for them. Michael even noticed that our son enjoyed playing with water in the backyard and literally brought him a gift of an outdoor water play station! On another visit, he brought us a box of the most delicious sweets. We have never encountered such a professional, kind, and capable team. In the midst of such a stressful and daunting situation, these guys were heroic in the way they helped us mitigate and navigate the entire crisis. If you find yourself in need of restoration services, it would be a disservice to yourself to go anywhere else. They are truly the best of the best!

We discovered a water leak that had caused more damage than we realized, and the whole situation…read morewas overwhelming at first. From the moment we called Endswell Restoration, they were responsive, professional, and reassuring. The team arrived quickly, explained the entire mitigation process in simple terms, and made sure we understood what to expect every step of the way. They treated our home with care, worked efficiently, and always left the area clean before leaving for the day. We would definitely recommend them to our friends and family.

Professional, responsive, and go above and beyond! For the amount of damage we experienced, the…read moreCore Restore team made repairs and mitigations on our home more palatable and as worry-free as it could be. Big thanks to Sam, Nick, and the rest of the team for their hard work and diligence!

Had a small leak under my bathroom vanity. Nick came out right away for a free inspection - to my…read moresurprise. Called a couple other companies and they pushed me back to end of week inspection. Nick was very detailed in the process of taking care of the leak and making sure he gets rid of all the mold and redo my bathroom. He gave a very cost effective financing option that made it even better for us to hire Core immediately. Definitely recommend them the whole team was great

First of all, if you have any plumbing issues and are not a plumber do not attempt to fix it…read moreyourself no matter how insignificant it may seem. Fast forward....we needed to have a company fix our mistake and open our walls after water damage from an upstairs shower. After a few calls I felt most comfortable with Dependable Water Damage Restoration. They were so professional and friendly. They showed up within a few hours with fans. They provided the drying, opening of the walls, drywall repair and painting. Let me tell you, you cannot tell we had an issue!!! Our ceiling is perfectly matched, the paint and texture!! We had two walls in our kitchen/family room affected as well as a wall in our daughter's bedroom. That was 4 different colors of paint in 4 different rooms and all are back to normal. Unfortunately we are not inexperienced with water damage and I cannot praise the team enough.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

I had to deal with a water leak that caused significant damage to my kitchen and dining room, and I…read morecouldn't have asked for a better restoration company to help me through the remediation process. From start to finish, the entire team was professional, communicative, and incredibly friendly. They always kept me informed about what was happening, showed up when they said they would, and made what could have been a very stressful experience much easier to navigate. Their responsiveness and attention to detail really stood out. A special thank you to Yehuda, who was absolutely wonderful to work with. He was knowledgeable, honest, patient, and genuinely cared about making sure everything was handled properly. What really stood out to me was that he always made himself available...even after normal business hours! Since I work during the day, I often had time to talk around 7 or 8 p.m., and he never hesitated to answer my calls and frantic text messages. That level of dedication and customer service is hard to find and made a huge difference during such a stressful time. I would absolutely recommend this company to anyone needing water damage or restoration services. They made a difficult situation much less overwhelming, and I truly appreciate all of their hard work. Thank you again Yejuda and Julian!

The Baseline: For a contractor the quality of the work must be apparent, the quote must be in line…read morewith the cost of the scope of work, the timing of the service must meet expectations, and the completed job must be up to satisfaction. Service Requested: Rapid Response Restoration was quick to answer our needs to dry out and mitigate our pipe burst damage. The help they provide is invaluable (especially when dealing with insurance issues). The issue of timing between the water mitigation to remodeling will depend on your insurance and if they will agree on the estimate. Most insurances will force a back and forth, so Rapid Response Restoration was there to assist us in all the emails and phone calls to get things settled. The Remodel process was much more enjoyable seeing our home get healed from the water damage. Yehuda and Mark were awesome in answering our questions and helping us through the extra asks from our insurer. Quality: Quality demolition and expert knowledge on the thresholds that need to be followed for insurance coverage. Quality contractors when it came to bringing the house back online. Also the pack out crew was really quick and were able to to consolidate our belongings into a POD within a work day. Value: When faced with an unfortunate situation that affects your home the value is in having a dependable remediation contractor and general contractor to get your life back in order. Actual fiscal value is a very reasonable cost for the services provided. No complaints.

We had to do a full rip and replace of our shower and floor in our primary bathroom after a leak…read moreoccurred and mold was discovered. Omri was quick to respond, gave a fair estimate, and won the job. Throughout the entire process he was kind, understanding, patient, and thorough, providing guidance as needed and communicating constantly. His team were all really good folks who did fantastic work. I can't recommend them highly enough and have been singing their praises to anyone who I even *think* could need work done with their home.

I felt stressed out and these 2 men were very professional they remained calm and just good vibes…read morefrom them. I would recommend them and also say you are in good hands when they are by your side. Quality work from qualified people.

If you have a flood, call these guys, immediately. This…read morecompany fields a professional and hard-working crew. We had a major, HAZMAT-type flood in our basement, and they responded _within the hour_ with a full team. They resolved everything, from setting up in four inches of water on Tuesday afternoon, to draining, disinfecting and removing the last of their equipment from a fully bone-dry basement, on Friday morning. All I had to do was open the door and point to the problem. Bryan explains everything and does exactly what he says he will do; on, time, as priced, and FAST. He is able to reduce what looks and feels like a disaster to an almost trivial issue; I could feel my blood pressure dropping just talking to him that first day. I wish I knew the names of everyone on his crew, but to name just two, Ryan and Josh are just as professional as the rest of their teammates and their boss. I know Bryan will understand when I say that I hope I never have to call on him again, but if I ever do, I will not hesitate, and you shouldn't, either. They are the best I have seen in thirty years of home ownership. NOTE: There are several Restoration 1 franchises. This one is "Restoration 1 of the Foothills". Be sure you get the right team!

I would suggest you check with your insurance and make sure they have a good relationship with…read moreRestoration 1 before contracting with them. My experience was a negative in that, in my opinion, they will upcharge and then negotiate down with the insurance company. This added another level of stress for us in an already difficult situation. The initial work was good, Dean was thorough and professional, but I should have noticed something was not right because, during the demo, they wanted to rip out our tile floor (we're on a slab) but there was no evidence that water had gotten that far, Dean just said "well, your insurance will pay to replace it" but I said no because it DIDN'T NEED TO BE DONE! Once the work was done, he became a bit difficult - would not give all the info my adjustor requested, which caused a delay in our re-construction because he then needed to do an in-person inspection due to the lack of info from Dean. This put our start date out (coming up to the holidays) which ended up delaying our construction into and past Christmas. I had also asked to be copied on all correspondence with my insurance, but that didn't happen, I finally had to get firm with them and got copied on all the invoicing. Initially, we had a $5000 difference in what was billed vs. what the insurance would agree to - a third party review decided that the small amount of mold that had started to grow (we caught the leak early) did not rise to the category charges that Resto 1 was charging, so we were looking at having to pay the difference out of pocket. Ultimately, they all agreed to meet in the middle and we were left whole but it was not a good experience. So, I suggest that you monitor ALL of their activities, take lots of pictures and document what work they do (or don't do) so you have some ammunition should you run into a similar situation.

After paying about $6,000 for repairs, my garage still leaked. During last winter's heavy rains, I…read morediscovered water intrusion and chose this company because my real estate agent referred them and their initial quote seemed reasonable. They claimed to have "completed" the work three times, but water continued to come in after each attempt. They also kept asking for more money to fix problems that had not been properly addressed or created by them the previous time. For example in one instance, they had accidentally cut the irrigation tubing in the planter bed which flooded my garage. Eventually I gave up, cut my losses, and hired another company to finish the job. Cesar, the owner of the company seems polite and nice, but never responsive. Expect your texts and phone calls remain unanswered for days.

Started out good but then came a nightmare Packed out my furniture and when job was completed by…read moreanother company due to them being way to high for rebuild furniture and items came back missing and damage make Sure you buy insurance to protect your items which they do not mention if not all they will give you is 60 cents a pound for what ever is missing or damage due to there neglect What a joke