From the second we walked in the showroom Tyler gave us great service never over selling , he…read moredidn't have to. Product was great his information even better. We bought and today was crane day. Superlative job done by Aaron their installer and the crane company!!! A plus job All in all we love spa liquidators. No need for you to shop any further.

In January 2025, we bought a hot tub from another company. I have stage 4 cancer and a hot tub is…read moreneeded to help me with my constant pain. Unfortunately the hot tub we bought would experience air-lock every time we would change the water. A month ago, that specific store went out of business without notice and now we are stuck in Vegas without anyone else to represent that specific brand of hot tub. My wife and I did some research for help and we were recommended to see Josh at Hot Tub Liquidators. He sent his staff out to our house, worked with the Techs for this particular hot tub based in California. Monday, they installed a new pump and after experiencing air-lock since purchasing this brand of hot tub. Humberto and Jerome were fantastic and our tub works now without any airlock issues. They provided excellent customer service and made us feel like we now have a great resource in the Las Vegas area to help us moving forward with our current hot tub. Thank you Josh, Humberto and Jerome for the excellent customer service and now I can go back using our tub without worries. You guys are The Best!!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

​Stay away--sales-driven company with terrible weekly maintenance…read more ​I hired Priority Pools based on their high ratings, and over the course of more than a month under their care, my pool was green with algae. ​Key Issues: ​Constant Upselling: Right after onboarding, they tried to sell me unnecessary overhauls--including a new saltwater cell, completely missing that my pool already had a one-year-old salt system running. ​Poor Tech Knowledge & Reporting: The technician assigned to my weekly route didn't speak English, which doesn't have to be a problem, but he didn't seem to know I had a saltwater pool despite my messages to the company and they assured me that he was aware. Weekly reports lacked basic chemical breakdowns and only provided a photo of a meter. ​Weeks of Ignored Algae Blooms: Despite multiple messages alerting them to worsening algae over several weeks, proper testing (like CYA) wasn't done until a company leader flagged it when called me after I notified them I was cancelling. ​Offering free service doesn't fix persistent bad service. I had to hire outside help just to restore my pool. Look past the marketing and check their most recent 1-star reviews before hiring them. I don't take this review or my experience lightly, I don't do bad reviews.

Great place for supplies and information. Take your water sample to them and after a short testing…read moreyou receive all the information you need to keep your pool water clear and clean. Great customer service and lots of goodies for all ages.

There has been a lot of transition at this location, and I think it's been for the good. The…read moreemployees seem very knowledgable and are always friendly when I go in for my water checked. The store is well organized and clean. The location is ideal for Anthem Highlands.

My wife and I will be relocating to Las Vegas from the East coast and recently completed…read moreconstruction of our forever home in one of Las Vegas' newest planned communities. I manage large capital projects for a Government agency, so I understand design and construction...but absolutely nothing about pools or the Las Vegas market. So we spent months researching before deciding to actually contact two (2) national chains and one (1) local company to discuss our vision and get estimates. Besides the obvious customer reviews and feedback, we were most interested in the company's project portfolios. We wanted to be sure the company had a history of creating the total backyard environment we envisioned. All three (3) had extensive experience creating the environments we wanted for our back yard...a complete package that included a desert landscape theme with lighting and irrigation, free-form pool with wet-deck and Zion-like rock waterfall, stand-alone spa, pergola-covered seating area and fire pit. All three (3) companies were able to send someone out to the house relatively soon after initial contact. Danny Lovio arrived exactly when he said he would and spent the first few minutes introducing himself and California Pools. Then...he spent the next hour LISTENING to our vision...asking questions to clarify, offering suggestions and alternatives...but more LISTENING than talking. And we had some very specific expectations and desires...specific color palette, pool features, landscape elements, sight lines, etc. As I would expect from a designer, he made sure we understood the process, limitations of our lot and budget...and he offered alternatives that might enhance our design vision and operations/sustainability. The one thing he DIDN'T do...was try to force his design vision onto us. He was very up-front about the potential cost and promised to put together a plan that fit both our vision and budget. At the end of the session, we were favorably impressed enough to pay the $250 design fee and move forward with the design/estimate process. All three (3) companies estimated 2-3 weeks to get back to us with the concept design and estimate. One (1) week later, Danny sent us his design concept package and detailed cost proposal. The design included the 3D video and the 5-page proposal included a detailed breakdown of all the elements...excavation, plumbing, electrical, concrete, equipment packages, decking, landscape, etc...to include add/deduct options that would allow us to tweak our budget. To say that Danny "nailed it" would be an understatement. He captured everything we envisioned...only better. What was really impressive, was that he managed to relay exactly what we envisioned to his landscape consultant...who also nailed exactly what we had in mind. We asked Danny to make a couple minor adjustments to the spa and color of the waterfall...but we essentially had a final plan we loved within 2 weeks of initial meeting. Construction schedules are a nice planning tool, but seldom survive the first shovel of dirt. Caliche soil, rain, wind, temperatures, labor disputes...can devastate the schedule. The construction manager's challenge is to adjust to those issues to keep the project moving forward and manage the customer's expectations. Mario Villegas is one of the best...always keeping us aware of progress with pictures and videos...and making us aware of any potential problems. The actual schedule exceeded the original 12 week schedule, but delays were legitimate weather issues...and we always knew what was happening. Throughout the process, I got the strong sense that we received the same level of attention to detail he would give to a family member. And besides being good at his job, Mario is one of the nicest, most genuine, people I've ever met. That goes for Danny too! Bottom line...this was a great experience for us with an amazing outcome. If you are in the market for a new pool, you owe it to yourself to give Danny, Mario and California Pools a close look.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

The service was great. Bo was very professional and he explained well what the issue and the…read moreservice was.

we had our pool built in 2021. We love our pool/spa and haven't had much problems with it…read more However, as you can read from my previous review, our customer service was poor. Recently (August, 2026), I received a call from their customer service director, Owen. telling me that they want to make amends (5 years later!) and see what they can do to "rebuild their customer service. I was a bit skeptical, and definitely had good reason to be so. After a couple of phone calls, conversations and emails, what they really wanted was to pay me to remove my prior Yelp review. The email I received included directions on how to remove, or change my Yelp review. Attached to this email was an agreement they wanted us to sign. This agreement including a NDA as well as a clause that would prevent me from saying anything negative about the company on social media sites in the past or present (so, forcing me to take down my Yelp review). Along with us signing this agreement, I would receive a check in the amount of just over $2,000. Of course, we declined. I replied to that email, saying we are not comfortable with this and would not want any further contact from him. Of course I got a reply to my email, asking if I would agree to sign a different agreement and the money I would get would be $1,999.99. I ignored this email. I wanted to come on here to inform consumers like me, that this company is willing to pay people for their Yelp reviews.

Professional, friendly, responsive, competitive prices - I can't stop heaping on the superlatives…read more It wasn't until I switched service companies to Tranquil that I realized my first guy was doing almost nothing. 1 filter cleaning in 2-3 years? Really? I didn't know that wasn't good until I hired Tranquil. And Tranquil beat the first guy's price. If you're meh on your pool service company, give Tranquil a call. They're the best.

These guys did a FANTASTIC job repairing a leak in my pool that was costing me hundreds of dollars…read moreper month. No one else could figure it out. But the team at Tranquil gave me a transparent quote, were so professional and thorough. And even though it was a big job, they never rushed, they made sure they got it done CORRECTLY, and now my water bills are FIXED! Yay!! Thank you team!

After using over four different pool services since 2012, I will never trust my pool to anyone…read moreexcept Eric and EZ Pools. I've been his customer since July, 2017.   Eric is incredibly knowledgeable and professional. Not only does EZ do an excellent job of regular cleaning and maintenance, Eric understands the technical aspects of the actual pool equipment and is able to successfully troubleshoot the mechanical and electrical pool issues that occasionally arise.   Of course, Eric doesn't come every week to maintain my pool, however, unlike pool services I've used in the past, he has a knack for hiring diligent, honest and dependable people. They are skilled at both keeping the pool clean and monitoring the overall health of the pool. They are always respectful of my property and of me and my family.   I cannot recommend Eric and EZ (and his staff) more highly!

My husband bought a pool heater part, Pentair Master Temp 12S Replacement Manifold Kit, for…read more$262.00. The product came with a broken Bypass Valve. This product has a 30 day warranty. We have called and emailed EZ Pools in New Jersey numerous times for TWO MONTHS ! With zero response through email & when called, only to be told the exact same robotic shpeel, "I will push this through right away & email this order to the team". Today when I called the 3rd time, I asked to talk to the manager & was refused. Being told, "all Five managers were busy" ! THIS IS A NIGHTMARE OF A COMPANY...

We interviewed about 8 pool companies and chose Mission West pools. Their overall cost was in the…read moremid-range; however, we chose them because of their PM - Desiree. When we first spoke, she was upfront, polite, professional, and easy to speak with. In addition, she promised to be THERE for us with any questions or concerns. And, this was spot on! We are very glad that we did choose her and Mission West. Here are the pros and cons: Cons - Seriously, the PERMITS with the city will take forever. If you tweak it after it gets approved, add another 2-3 months!! We started in Nov 2022, and due to waiting for permits, we were not done until June 2023. Lessons learned: Make sure you review it with the PM before submitting it. There was "loss" in translation on the diagram and we had to tweak it to make it work. - We went with the white plaster. Filled with water, it is light blue. Once you chose it, you are stuck with it for the next few years until you decide to redo the plaster. If we had to redo it, I would have gone with Blue plaster with quartz blue pebbles. Pay a bit extra. - Contractor availability. Most of the pool companies contract with specific companies. There were times that we had to wait for these companies to complete other jobs before ours could continue. As a result, the project was delayed a few days/weeks. - Hayward water pump is painful. Glad that it is far away from the main house. It is noisy and loud. For a new machine, we had issues with "high T Cell temperature and various warnings". Wish they used a different vendor. Also, wish they have two SEPARATE pumps - one for the main pool and one for the spa. - Wish we bought LARGER mosaic for the middle of the pools. However, once the plaster is down, no more mosaics...LOL... Pros - This was easy: Desiree. Our family loves her. She is very personable and is always there for us. When we call her, she usually picks up or call us back within 24 hours. The communication was EXCELLENT. She really cared and we really appreciate her hard work. Note: if she did not know the answer, she always got back to us quickly. In addition, she would bring her kids. And, our kids would spend time with them... she is very cool. - Pedro the concrete guy. Don't know how to say this, he is an amazing person. Did an incredible job with the landscape and artificial service. - Alfredo rocked it with the electrical work - Sergio kicked butt with the excavation Overall, despite the hiccups, Mission West came through. Pool is great. Would highly recommend Mission West Pools.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

I was impressed with Ronnie and how he was personable and informative. I love my lights!read more

Nothing but problems over the 3 years I've owned these lights. They were installed incorrectly and…read morehave had multiple issues with runs not working, lights going bad, flickering, changing colors on their own. Their customer service is abysmal. They will not return online support requests nor will they pick up their phones. We will be suing them