Let's get the reason for the loss of a star out of the way - Communication could be better…read more I am a gamer. I have an MSI gaming laptop. I started having issues with my video card overheating, despite being on a cooling pad. After some research I determined that the issue was that the fans were probably either dead or failing and needed to be replaced. I called Adrian, who was able to pick up my laptop at my house and returned it to my house (sweet!). It did take almost 2 weeks for my laptop to be repaired as it is a computer that he doesn't usually work on so he didn't have spare parts just lying around (completely cool - I knew that was doing to happen). I had to reach out to him a few times for updates though. He also suggested that while he had it open he could upgrade the RAM which is a no brainer for me. All in all it works great - no issues now. I would recommend AZ Computer Services.

I got scammed by this service. I paid almost 700$ to " fix " my gaming PC. When Adrian delivered…read morethe computer, he assured me that the computer was fixed and it is not. The game crashing problems remain. I tried contacting him for the last three weeks and he never responded. He also never provided me with an invoice for his services. Do not make the same mistake as me and ask for his services.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Elman came through for me again, and he went the extra mile to do the work in a way that will…read moreprevent future problems. One of my 20' XLR microphone cables failed while I was doing a remote recording session...scratches and crackling from a short circuit. I brought the cable to Elman for repair. He found the problem and fixed it. The "extra mile" was his applying heat shrink to the soldered leads which has two benefits: - stabilizes the leads against strain, and, should they get pulled again, prevents them from touching and should prevent electrical short circuiting. This attention to detail is all too unusual in today's marketplace. Kudos to Elman.

Elman is a miracle worker - cannot recommend Tech Clinic highly enough. My computer stopped…read morecharging, and Elman was able to replace my charging port and mother board promptly and at a very fair price. No other company would agree to take on the project, but Elman had the expertise, skill, and determination to help repair my 10 year old laptop. Drop off/pick up was easy and Elman was incredibly communicative and responsive during the process. Will never go anywhere else for my tech repair needs, and neither should you.

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Second time I've come here and I've always had a pleasant experience. My Mac laptop battery went…read morekaput and Alan was able to fix it and replace it within a day. I dropped it off and he kept me updated on the status, which was amazing. They do both Apple and Windows products. Def recommend a stop here!

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Michael knows what he's doing, and talks with you regarding what the best alternatives are. I…read morebrought him my daughter's desktop computer with a power problem, and he resolved the issue quickly and at a fair price.

My husband and I were so pleased to have Justin back to fix our antiquated Apple computers. We have…read moreused him in the past and remembered that he always provided us with top notch quality service. Today he fixed and solved all our computer issues dealing with complex configurations. Justin is punctual, trustworthy, patient and has a pleasant demeanor which makes him very easy to work with. We highly recommend Justin to be your go to expert for issues relating to your computer.

Justin sold me a great laptop at a very good price and has given me excellent software advice. If…read moreyou need help with your computer, data management or other problems, Justin will assist you quickly and professionally.

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

I'm pretty new to Micro Center, but I find it amusing the decor reminds me of the corpse of a Fry's…read moreElectronics (rest in peace, my dudes). In terms of PC parts they're technically here, but it's not really kid in a candy store vibe for tech that I was hoping for. I've only ever done purchases, never had to get tech support so can't speak on that angle. It's a little better than buying parts on Newegg, but sometimes the variety of parts leave little room for variety. When I specific tech concerns for my rig, some of the staff kind of gave me the path of least resistance answer like "we don't do that here", not even at least trying to attempt to solve my problem or tell me where else I should go. Was hoping this would be a good spot to go if I ever did need tech support, but that doesn't seem to be the case here.

I've spent thousands of dollars consistently at this Micro Center location over the past year,…read moreprimarily on higher-end PC components. Unfortunately, my experiences have repeatedly involved inaccurate guidance from staff and a lack of follow-through when issues arise. During a workstation build, I purchased a motherboard and was told confidently that it supported four NVMe SSDs. Based on that advice, I was sold four NVMe drives at the same time. After getting home and installing everything, I discovered the fourth "slot" was actually a Wi-Fi NVMe slot, and Micro Center does not even carry an SSD compatible with it. This should have been identified at the point of sale, especially since the motherboard and SSDs were purchased together. In that same build, I was also sold a Wi-Fi PCIe card alongside an AMD motherboard, despite the box clearly stating it was not compatible with AMD platforms. Again, this was sold with confidence by staff while all components were being purchased together. I also ran into a fitment issue with an AIO cooler. I explicitly told the associate I was using a Corsair Obsidian 1000D case, and the rep looked up the case and assured me a 360mm AIO would fit. After getting everything home, I found that the case requires a 420mm AIO in the top configuration. The unit I was sold also appeared to be an older, unbranded model pulled from the back rather than a clearly current, well-documented option adding to my concern about the recommendation. More recently, I placed an in-store hold on a Bambu Lab P2S combo after confirming availability with an associate and was given a printed hold slip with a date and timestamp. The next day, while on my way to the store, I received a call saying the unit was no longer available and had been "allocated to online inventory." The paperwork I was given showed zero web orders, and I was told the people who could explain the allocation weren't available. I was then told a manager would follow up when new inventory arrived. I waited through a holiday, called again, and was told the manager was busy and would call me back. That call never came. As of today (Thursday), the store's website shows eight units in stock, yet no one ever contacted me. At that point, it's hard to avoid the conclusion that either follow-ups aren't being tracked or customer commitments aren't taken seriously. I understand that inventory sells out and mistakes happen. The issue is the pattern: incorrect technical guidance at purchase time, documented assurances that aren't honored, and repeated failures to close the loop after escalation. For a store that markets itself on knowledgeable staff and expert advice, this has been disappointing. I'm leaving this review so store leadership is aware. I want to continue shopping here, but based on repeated experiences, it's becoming difficult to trust the guidance or the follow-through.