We recently updated a multilevel townhome, which included painting, new carpet, and minor repairs…read more After exploring options at big box stores, we discovered Simply Floors in Aurora. They offer a great selection of carpet without being overwhelming. The price of the carpet included both padding and installation, and they use their own installers instead of third-party contractors. The order came in earlier than expected, and it was finished within two weeks The two-man crew was efficient, clean, and very respectful. They did a beautiful job, and we were particularly impressed with the stairs; they look fantastic! I will definitely use Simply Floors again and highly recommend them to others.

Kim was a huge help. I am in the process of selling a property but do not live in the area. Kim…read moregave me honest assessments on what would look most attractive to a buyer while also balancing my budget. Install was professional and quick. I'll be coming back next time I need carpet!

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

We hired knots flooring to tile our bathroom floor and shower. I had started in on this project…read morewith a goal of doing everything myself, and had installed all of the tile backer board and waterproofing, but ran out of steam and needed someone to finish the tile work. They were ready, willing, and able to jump in to the project midway, despite an atypical layout and a series of curved walls to get tiled. They fixed a few areas where my prep work would have made for imperfections in the tile, and did a flood test to make sure that there were no leaks in the waterproofing to be certain. They cared about getting the details right, and thought several steps ahead to make sure that once they started laying tile all of the grout joints would lay out without leaving any small slivers of tile or odd relationships. At the shower niche, they adjusted the top of the opening down slightly to get everything to line up with the grout joints, which looks great! The knots team was quick to respond with a quote, which was quite reasonable; they were able to get started quickly; and they were able to get the project done quickly. I'd highly recommend them for your next project!

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

Don't waste your time with Simply Floors they are awful, they showed…read moreextremely late, no calls! Nothing. Their work is crap and their communication is crap.

FCI provided LVI on my stairs. Treads are under spec, namely too small, risers are inconsistent…read moreheights, also not to spec. Treads are breaking apart. Original bull noses were sawed off, destroying support for new work. FCI walked away, refused to make things right. FCI is not a registered contractor in my county, and did not obtain the required building permit for stairs. FCI LIED, claiming "that's just the way they are" when I complained about the treads being too small for a woman's size 7 shoe.

This company refused to give me a range of prices based on info provided, and when I asked for one…read morethey actually said they wouldn't help and turned me away. Did not have a good experience talking to them. Wouldn't recommend them based on quality of customer service.

Alan from Capital Carpet was able to meet with me timely while I was in the city for my rental…read moreturnover. He was very knowledgeable about how the carpet should lay out. His quote was reasonable and he was able to give me a timely date for installation. Not pushy, just a nice guy. My son stated the installers did a nice job.

Couldn't have been happier with my experience. Had I known it would be done this well, this…read moreconveniently and at this price I would have done it months ago. Highly recommend Alan if you have some stairs that need some love.

Clare and BJ were great to work with as we swapped out our basement carpet. They are both extremely…read morepassionate about carpet, giving us great recommendations for the space and for our animals. When we ran into an issue prepping the space, their quick turnaround time on our question was greatly appreciated. Our new carpet has completely transformed the space. Thanks both!

We had a very positive experience with Ambrose Carpets. Clare and BJ are great to work with and…read moremake the whole process easy. Clare helped us with selecting the perfect carpet for our house and we were able to get the install scheduled quickly. If you like working with highly knowledgeable, professional and kind people, then I would call Ambrose Carpets!

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Was called the day before appointment to report he was not going to show up. This interfered…read more with additional appointments based on this being done that day as promised.

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.