Athena and her crew did a great job restoring original wood floors in 3 bedrooms and the hall…read more Then, they installed new wood flooring in the entryway and did an incredible job matching the stain! They also installed LVP in the sunroom which totally transformed that room! I highly recommend them to my clients and fellow real estate agents!

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company for any project - they lie about items - do not know how to…read morereseat a toilet - steal items and put model back incorrectly and upside down. The owner tells you one thing and does not opposite. I would tell anyone to find another company to put in their flooring and carpet. Total assholes.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Just started bathroom model, but communication is great, workers are efficient. Highly recommend.read more

I worked with Vacant Interiors around the Christmas holidays to get a quote on a smallish bathroom…read moreremodel for a 1 BR condo. Of the 6 or so companies I contacted, they had the best communication. I both spoke with one of their estimators on the phone, then later met him at the property. We spoke at length about the remodel I had planned and he answered a ton of questions. I never felt like I was being upsold. The estimator even said he didn't think the bathroom was is that bad of a condition and suggested it might be repairable instead I received a quote/estimate a few days later and it was both comprehensive and priced competitively (2nd lowest of the quotes I received). I ended up electing to have the tub/shower refinished and some other areas repaired, but had I decided to complete the remodel, Vacant Interiors would have been my top choice.

Excellent selection, installation, and customer service! Sloane's may not have as big of a…read moreselection of carpeting as the big box stores, but they're definitely worth using! They answer their phones and make it easy to do business with them. We were able to pick out carpet and get it installed within a week and all for exceptional pricing. Will definitely use again!

I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

We recently updated a multilevel townhome, which included painting, new carpet, and minor repairs…read more After exploring options at big box stores, we discovered Simply Floors in Aurora. They offer a great selection of carpet without being overwhelming. The price of the carpet included both padding and installation, and they use their own installers instead of third-party contractors. The order came in earlier than expected, and it was finished within two weeks The two-man crew was efficient, clean, and very respectful. They did a beautiful job, and we were particularly impressed with the stairs; they look fantastic! I will definitely use Simply Floors again and highly recommend them to others.

Kim was a huge help. I am in the process of selling a property but do not live in the area. Kim…read moregave me honest assessments on what would look most attractive to a buyer while also balancing my budget. Install was professional and quick. I'll be coming back next time I need carpet!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors

This is just for the store side as we are still in the process of installation. I found that they…read moreoffered the vest prices, and Mike the assistant manager is a pleasure to work with. I will let you know how it goes on the installation. Just as Mike promised the installation went smoothly. The install crew kept their word and came in the middle of the snow storm to get their installation completed. Overall I was very impressed.

ZERO STARS IF I COULD…read more Our experience with Carpet Exchange has been an absolute nightmare from start to finish. After 4 years of trying to get the company to take responsibility, I feel obligated to share exactly what happened. We had LVP flooring installed by Carpet Exchange by Jan, the original installer. Within just EIGHT MONTHS, the corners of the flooring started lifting and the planks began separating. We reported the problems LESS THAN ONE YEAR AFTER INSTALLATION. We did not wait four years to complain. We reported the issue while the flooring was still relatively new and repeatedly tried to get it addressed. Unfortunately, getting Carpet Exchange to actually resolve the issue became a four-year nightmare. The original manager we dealt with, Laura, was, in our experience, rude, dismissive, and unprofessional throughout the process. At one point, an inspector came out through Laura to evaluate the flooring. According to the current manager, Tyler Berrett, that inspector was independent, and Carpet Exchange does not have access to the inspection report. After years of getting nowhere, the issue eventually made its way to Tyler. Tyler acknowledged that there were installation issues with our flooring and told us he would "make it right." For the first time in years, we thought someone was finally going to take ownership. Unfortunately, that did not happen. Tyler also told us that we were not the only customers who had experienced installation issues with Jan, the original installer, and that there had also been problems with customers trying to get issues resolved through Laura. Most recently, Pablo, another installer, came out to evaluate the flooring. Installation concerns were again recognized, including issues with the subfloor and how the flooring had been installed. His recommendation to Tyler was that the floor would need to be completely removed and reinstalled. We also had multiple contractors come out over this four-year ordeal. Each one stated that the floor was improperly installed and that we should contact the original installer to correct the issue. And now we're being told that we're outside the installation warranty period. That excuse is incredibly difficult to accept when we reported the problem less than one year after installation. We didn't sit on this problem for four years and then suddenly demand a new floor. We complained. We followed up. We escalated. We waited. We continued trying to resolve it. We paid Carpet Exchange for professional installation. We expected the subfloor to be properly prepared, the flooring to be properly installed, and the company to stand behind its work. Instead, we ended up with a floor that started failing within months and a customer-service experience that has been exhausting, frustrating, and completely unacceptable. Four years is an outrageous amount of time to fight for a resolution to a problem reported within the first year. This isn't just about flooring anymore. It's about accountability. We trusted Carpet Exchange. They completely lost that trust. If you're considering using Carpet Exchange, especially for an expensive flooring installation, do your research, ask questions, and document EVERYTHING. FOUR YEARS. PROBLEMS REPORTED WITHIN THE FIRST YEAR. INSTALLATION ISSUES ACKNOWLEDGED. "MAKE IT RIGHT" PROMISED. STILL NOT FIXED. DO NOT USE CARPET EXCHANGE.

What a great experience great service and quickly by Robin Justin and their team. Funny how do you…read morethink you're old OK until that new stuff is installed. You can sleep on it. It's so experience all around.

It was such a pleasure to work with Floor Coverings International, for our condo baseboard…read moreinstallation. They were quick to respond, professional, and did excellent work. They went above and beyond to accommodate our needs! I would highly recommend them for your next flooring project!!!

Excellent experience working with TA Floors on a complex project replacing carpet with pre finished…read moreoak hardwood. The level of precision and attention to details resulted in a great result. We especially appreciated the constant communication between the installers and us that insured everything was done to our satisfaction. The quality of service and good value was everything we could have hoped for. We highly recommend TA for your flooring project. You will not be disappointed.

We contacted Mr. Santos and TA Floors through Thumbtack, to replace our upstairs carpet with luxury…read morevinyl planking. They were knowledgeable and professional , and did an incredible job! They were fantastic, and we will definitely have them back whenever the need arises. Santos, thank you so very much!