Incredibly smooth in and out. Had a knowledgeable gentleman in the screw aisle I needed get me in…read moreand out within 2 mins. Kind staff!

What a great hardware store the service is outstanding, sure beats the big chain stores. This will…read morebe my new go to place when I have a hardware need. Thank you for the great service.

I had such a great experience at Ace that I had to jump on over to Yelp to leave a 5 star review…read more My key fob was blinking that the battery was low, so I pulled in and told the an employee what my problem was. He asked if I wanted him to open up my key fob and figure out what battery I needed. Of course I wanted him to do that. He opened it, showed me the battery I needed, then installed the new battery for me and recycled the old one. Five star experience! Thanks for taking care of your customers Ace!

I go here a lot because it is so close to home! They people are always extremely helpful and…read morefriendly. Prices are a little higher but it is also a locally owned operation that hires people from our community so I am ok with that. I don't think I would come here for a huge project, but little things here and there it is perfect. They also have all the accessories for my Big Green Egg so I am always here for those! Home town love for this place :)

Great hardware store. So glad that they opened a location here after the last hardware store…read moreclosed. Excellent service and a great selection. They also allow food trucks to park in their lot. That always makes us stop in. It's the "remember we need this" moment.

They're always very helpful here when I have no idea what I'm doing. I've had to bring in different…read moreparts and they've always helped me match them. If they can't find it I've had them look it up in their supply catalog and give me the number and order it for me if needed. Another time I was trying to fix the sliding screen door and couldn't figure out wtf I was doing. I brought the whole door in and one of the guys showed me how to put the rollers on. Very helpful. I like that it's a hometown store feel, not like the big box stores where I can rarely find help. I'll always start at this store when I need something.

Stopped here on Black Friday, later in the day. I was kind of expecting it to be chaotic as it's…read morewhen people also start decorating their homes for the holidays. It wasn't too busy. My mom was looking for a few items and staff were nice and helpful at assisting her to finding what she needed. They did have some deals going on and they had most of the sale items right easy to find up front. I personally did not need anything at the time but enjoyed generally browsing.

I want to acknowledge the excellent help I received from Hasnatur in the Eagan MN Home Depot store…read more He assisted me when I bought some arbor vitae to plant in my backyard. He was very attentive, thorough, and courteous. Hasnatur has waited on me before at the Eagan store and he's always been great.

Every time I've come to this Lowe's, staff have been very helpful, from noticing my clearly…read moreconfused aimless wandering to quick responses at the paint counter. There's a wide selection of pretty much anything I've needed for home renovation. Cost is a little more than I'd want, but for business practices that aren't the worst, it's worth it.

Lowe's perfectly defines poor communication and deplorable service. I have been trying for two…read moremonths to purchase some doors and have them installed. Someone came to my house for a consultation then promptly forgot about the project. Multiple calls to customer service were useless. I then tried to start over with a new in home consultation. It was cancelled at the last minute with no explanation. I'm done with Lowe's. Do not waste your time with them.

Such a great store with a little of everything and very helpful staff. I love the way the store has…read morefilled three floors of a historic building. While prices might be a bit higher than big box retailers, it is so worth it not to have make the long drive.

They decided to close early, rude and disrespectful staff. Won't come back here againread more

Today I bought 2 plugs for my bathtub. They were $1.49 each. I also bought 2 clearance wipe packets…read morethat supposedly remove ink from leather. We'll see. They were only .75 each. The reason for 4/5 stars is they didnt ask If I needed help Right away. Unlike Ace in Apple Valley. Only after I found the plugs was asked If I needed help. Asked cashier If they had a clearance section and she pointed me to the endcap. As I paid the point of sale credit card thing didnt work so cashier had to do over at other terminal. No big deal as I had only 4 items. Will probably return when in area next.

Our normal hardware store Frattalone has closed and we have begun to shop here as a replacement…read more The staff here have consistently been surly and bothered-angry when we have asked for help. The selection is poorer than Frattalone and the prices are higher. We won't support this store and their poor attitudes, we will plan to go to Home Depot or Lowe's for our hardware needs. We appreciate the location and the poor service, higher prices and lack of inventory will cause us to shop elsewhere.

Well I go to a big box store when you can go to your local Settergrens?! this is by far my…read morefavorite hardware store in the Twin Cities. They have an excellent selection and the best customer service ever. When the staff recommends a product, you know that they stand behind it, they've tried using it and it is a high-quality. I bought a new ice scraper today that is by far the best ice scraper ever. I had at least 1 inch of ice on my driveway and it got right underneath it without killing my back. PLEASE BUY LOCAL! AND PLEASE STOP IN AND MEET MARK AND THE CREW!

Fantastic hardware store!…read more Mark has probably saved our family thousands of dollars over the years ($1,300 in plumbing quotes alone) with his advice to solve problems backed by knowhow and knowledge of the problems his products help solve! This month the shower faucet was leaking. $3.99 kit of washers combined with Mark telling me which ones to try first. In 30 minutes, the leaking was fixed. He has done this multiple times. I literally search the internet for how tos and Amazon for products to fix a problem, then look at Mark's site online to see what they have in stock and buy it Settergren's of Linden Hills instead. When I don't know I ask... and he doesn't charge me for the advice... Mark is also great with referring service providers. I have a beloved ~30-year-old Toro lawnmower that was taking 12+ pulls to start. I thought I was going to have to replace it for $500. Mark referred me to Glen Rud, a fantastic, honest, and reasonable small engine repair expert in located in Richfield. Glen fixed the problem and I had it back in 1.5 days. It just needed an adjustment to the choke... Fantastic hardware store!

I love the Midwest Menards phenomena. Our own regional Home Depot, just a bit different. Menards…read morehas a magical escalator ramp to a fun-filled second floor. I came in to this location for some lighting supplies, pet friendly rock salt, and a car window scraper/brush. I got all 3 things in less than 10 minutes. Most of it was due to the helpful staff. One woman was really nice and walked me to 2 of the items, one at a time. Very patient. The other was stocking shelves and deep in the thick of it, but still smiled and waved me over to the next isle for what I needed. You bag your own stuff at checkout, but their plastic bags are really durable and great for reuse at home.

I frequent this store because it's close to my house. I was there around 6ish last night...bought…read morea newspaper and a throw rug. As I was checking out I automatically talked with the cashier...as she's telling me about something or other I notice her glance and briefly smile. I turned and saw this exchange between her and another woman who I've spoken with before...have no idea who she is or what her actual job might be but she sits behind the counter at the front of the store. This exchange turned my blood cold...in an instant I learned exactly what this woman thought of me. He expression was one of amusement...like I was someone ro be tolerated and perhaps laughed about. When she saw me glance her way she quickly turned and walked away. I do make the effort to address all employees because it us a thankless job and thar is hiw I would want to be treated...as if I matter not as if I'm invisible. I always assume others would want acknowledgement as well. But my experience made me feel as if im a customer who.is to be tolerated....a joke to this woman. I will say something to her when i next need something....convenience is everything to me. No matter how often im there or how much i spend or who i talk to or what inane conversation i have I AM A PAYING CUSTOMER. Again...convience matters so i will be there again but my attitude has drastically changed toward the type of employees Menards has.

I find that staff here exceptionally helpful and considerate. They are well stocked. I highly…read morerecommend.

I'm all about this and River Lake Hardware which is two blocks further west. This place though is…read morepractically right outside my back door. The men and ladies that work here are always helpful and the place is dog friendly. Like all neighborhood hardware stores, they stock things that are pertinent to the neighborhood. For example, last weekend I was doing some plumbing, decided to go to Menards and ended up returning everything I bought there because this Ace had what I needed. I could've saved myself some time and just came straight here but I had to be that cheap bastard and well, it shows ya where it got me. Anyway, it happens all the time and honestly the convenience of the place just can't be beat.