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Ace Hardware

2.3 (3 reviews)
Closed • 8:00 am - 8:00 pm

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Smith & Edwards

Smith & Edwards

(54 reviews)

$$

We had a place like this in my hometown in rural WA. it was called Jayhawks and always had…read moreeverything you could possibly need. You could get lost in there for hours looking at cool gear and oddities or maybe shopping for some surplus gear. Smith and Edwards might be a little bigger but if you need it, they probably carry it in there somewhere. the class ic candy and sodas are great, the staff is always friendly and helpful and the selection of stuff you neer knew you needed is remarkable. To be fair, if you're shopping for name brand stuff, you won't find the best prices or deals here but that's not what you're probably going there for

WORST CUSTOMER SERVICE EVER!!! We have been loyal customers of yours for almost 30 years. After…read moregrowing up in Utah we make it a tradition to return with our kids each year when we visit. It is truly one of our favorite traditions. Unfortunately today when there our son was FALSEY accused of trying to shoplift some candy which was 100% fabricated. Employee even went as far as to say they had video evidence and when asked to be shown the video because we knew it was false he was not able to provide it. I am appalled that they are treating loyal customers like criminals without any good reason. You should be ashamed of yourselves. We will definitely be telling everyone we know about our experience and you owe my son an apology. Keep your cow tails. We will NOT be back. Shame on you!!!

Lowe's Home Improvement

Lowe's Home Improvement

(20 reviews)

$$

I have never had so many problems attempting to buy a simple interior door for my house…read more 1st problem is I never recieved a order number for the door I ordered online a few weeks ago, yet they withdrew the funds from my bank. So, I called their customer service to check the order status. 2nd problem is the cutomer service rep had such a strong accent that I could hardly understand her. 3rd problem is she said that my door was being shipped to a store an hour away in another city, and thats where I had to pick it up. I have a Lowe's about a block away. So I asked if they could ship the door to the store in my city or to my house, and she said no unless she canceled my order and reorderd it. I told her that would be ok as long as I could get the door by the "next day". 4th problem is she canceled my order and then said that I could pick up the door (next month) at the store thats an hour away. Yes, the same store where I was supposded to pick up the door the next day, before she canceled my order. I reminded her that I need the door the next day. I told her not to cancel my order then and i'll go pick it up at the store in another city. She said that she couldnt becase she already canceled my order. The 5th problem, she told me to drive to the store tomorrow thats an hour away and buy the door that she just canceled. I asked her to confirm that the door will be there and she couldn't confirm. I seriously could have got more help calling McDonald's to help get my door. I spend about 100k a year at Home Depot, and thats where I will continue to buy after the nonsense Lowe's just put me through. Lowe]s should be ashamed about their professionalism.

I tried to return 3 unopened valves that my nephew bought for me that were the wrong valves…read more Because he threw the receipt away, Lowes refused to allow me to exchange, return or even an in store credit. Worst company policy I have ever heard of. What a terrible company to buy from.

The Home Depot

The Home Depot

(20 reviews)

$$

The service sucks when a male worker can come up in his Hawaii want to be surfer dude shirt and you…read moreare looking at stuff and say hey if your going with switch cover go with this one it unbreakable. My reply is my boys can break a metal chunk out of a stove. No look and proceeds to slightly bend it dude no one asked for your shitty stinky ass to come near me and try to prove me wrong. So unprofessional. How about he not try to be let's prove a person wrong and rather be helpful. So not happy with tho location.

$7000 in materials. $6000 ordered in one delivery with the Pro Desk. Took three days for a…read morequalified individual to accept payment and make the order. Once ordered, delivery was on time. Two items were substituted for specific items needed. Made a call to have those two items delivered and swapped for the incorrect ones. This was confirmed. Those items were job and time critical. After three days I call again to find out where those delinquent items are. Then they tell me instead of swapping them, I have to return the incorrect items, then pay again for the new ones, then they will order the correct items. Another lost three days. I have to drive to town to return and pay. Again, expecting two more days, after three I call again. Cant get through to the pro desk. This happens two days in a row. At some point one item shows up via UPS. The other item turns out not to have been ordered at the same time and tracking shows it now coming from NY state with an unknown shipping date. Looking at the HD website for this product it now shows delivery by a date that is 14 days away. I end up having to cancel this order and reorder it from Lowes with a three day lead time until home delivery. In summary, way too painful for a Pro order. I wont use HD again for an important project. The people I dealt with at the Ogden store were all very nice, though insensitive to the delays, but communication within HD and to this Pro customer were sorely lacking. I recommend looking at alternative lumber yards first if its an important project.

Ace Hardware - hardware - Updated May 2026

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