Does not honor Military Discount at this Ace Hardware while other locations do. It's a shame…read morebecause I use Ace for almost all of my tool and hardware purchases because I believe is supporting local businesses, but it doesn't seem this is mutual. I recommend the Linden Ace Hardware instead.

I bought a ( estimated $500 ) lawnmower from here a couple of days ago. I assembled it last night…read moreto use. It started and then clonked off not even two minutes later. I call them to get advisement on possible solutions and after waiting for an eternity to speak to someone. I get told it's because there was a heavy downpour of rain last night. He then gave an attitude towards me and told me to call tomorrow. I called another couple of stores who say they'll assist and get disconnected with them. I call headquarters to explain my plight and told that they can't do anything. If you need a good company to get a quality lawnmower and decent customer service, then I definitely don't recommend ace hardware. I will never buy anything from them

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

If you can't find what you need in other stores...You know for sure Reimans has it…read more.. As soon as you walk in your greeted with a pleasant worker, best of all they know their stuff... Prices are great,and competitive...Wouldn't go any place else...

I'm glad this Neighborhood Hardware Store still is going Strong…read more Good customer service.

Thank you for being here in the neighborhood. It's so nice to have a hardware store close by…read moreespecially staffed with some very kind, helpful and friendly people. I was in here 3 times for a tiny closet system install where I was missing everything from drill bits to wall anchors & blah blah blah. Each time I was greeted by a different person all with the same wonderful attitude. Thank you

They are the best! They take all the time you need to help with your project and you can return…read moreanything if it doesn't work. No questions asked. I hope they can outlast the pandemic - I would hate to see them leave.

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

It was a 5 star place that's been there for decades, and run by a nice and knowledgeable older…read moregentleman. It's gone now and replaced by a marijuana dispensary

Sure the Big Box stores have everything but sometimes you just need that one-thing…read more South Side Hardware is a great little local store. And the owner has great advise.

This place has essentially kept my family and I safe (so far) during these trying times! The…read moregentleman that work here are ALL amazing, helpful, friendly and extremely knowledgeable. More importantly during these tough times, their prices have remained the same! They are head and shoulders above the 2 (Giant Corporate hardware companies) and you guys know who I'm talking about! These guys really take pride in providing our community with necessary resources during the worst of times! They have made a "customer for life" in me. They embody the old school "Oakwood" of my youth! Highly recommend! These are the "Good Guys" of home goods and hardware!

Would not normally review a hardware store but this place pushed me enough to want to do it because…read moretheir customer service is ALWAYS horrible. They act like they are doing you a favor, are rude and have bad attitudes while they over-charge you for everything. Others I have talked to feel the same way. The best is that they make you wear a mask to come in their store but they don't wear one. I will stop going to them and instead go out of my way to shop somewhere else.

I love this place. There are a lot of hardware stores in this area, but at this place, the…read moreemployees go out of their way to provide advice. That's really important when most shoppers are ambitious, but relatively clueless about most home CONSISTENTLY THE BEST HARDWARE STORE IN THE AREA. They have everything and go out of their way for you.

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.