My shopping experience at 1610 Hardware Store was excellent…read more The staff greeted me with a smile and were very helpful in pointing me in the right direction to make a selection. Alex - Salesfloor Employee is very polite, kind, attentive to detail and assisted me in selecting an electric weed wacker and explaining the features to me. Alex even carried my selection to the cashier. He 'wears a smile' and treated me with courtesy and kindness. Barbara - Cashier was also very professional and kind. She made sure everything was accurate and also 'wears a smile.' Thank you for your hard work Alex & Barbara. Both of you made my shopping experience wonderful. Karen-1610 Hardware Store located at 3003 St. Francis-Santa Fe, NM

Perhaps the best customer service and hardware inventory in Santa Fe. Yes, their prices are higher…read morethan Home Depot or Lowes but their friendly, knowledgeable staff will get you the parts or tools you need without running all over town. Excellent stock of hardware and home maintenance supplies.

Awesome product availability and very helpful people! Very…read moreconvenient to have in our area

Helpful, someone greets you and shows you where stuff is. They seem to have a little bit of…read moreeverything. Honest, small town friendly, what more can you ask for?

This store is very convenient for us. Yes, it is expensive compared to the larger Lowe's etc, but…read morein & out quickly works better for me. Their employees are always very helpful and kind! Also, I've never had a problem parking close to the front door.

I am in the process of renovating a home near the Heights True Value and I am glad it's close by…read more From the first time I shopped there it became my go to store because of how helpful the people are plus many of the prices are lower than the big box stores. They have had what I wanted most of the time which is impressive as it's so much smaller than Lowes for example. There is always someone there to help me with plumbing, electrical, really anything question I might have, or the location of an item or just some guidance. Daniel is a great help there, he has been great working with me to find things and is very knowledgeable about most questions you might have. When do you get that at the big stores? It's hard to find anyone there when you need help. They are all good to work with. I highly recommend this place.

My husband and I have been to this location many times....and we dread it every time. The…read moreemployees follow you around (this isn't customer service!) and pretend to "dust" or "do inventory" when they are really just making sure you don't take anything. I want to support this small business but I also don't want to be treated like a suspect from the minute I enter. Lots of profiling here....

I have used this True Value for years Good staff and has Military Discount stop here first don't…read morebother with the competitors nearby

My husband and I love this hardware store. Their customer service is the best in town. Someone…read moregreets you at the door and takes you to find your item. No walking around lost, trying to find an employee to help and then finding out the employee knows less than I do.

This is what a hardware store should be. The moment I walk in, I am always greeted by an employee…read morewho asks me for what I need and swiftly walks me to exactly where what I need is located. I'm in and out in less than 15 minutes. Even less time if I didn't stop to look at a few more things. The cashiers are efficient and quick. The big stores have no where near the service. In fact I spend most of my time in them just looking for someone to help me, only to find that person knows less than I do. Big Joe's may cost a little more but for their kind of service, I'm willing to pay a little more.

Granted, I was there about 3+ years back, but I feel compelled to report on my experience…read morenonetheless. I went in to find an extension hose for a kitchen faucet my Dad and I were installing in my home. Customer service is non-existent. The sole reason for going there, was previous positive experiences of my Dad's along with our wanting to get some extra TLC from a smaller, local shop. Not only was the guy indifferent, we ended up feeling we didn't know what we were asking for or whether what we needed even existed. We ended up going to Lowe's. We asked someone for help and she knew immediately what we needed, led the way, and handed it right to us. We were in and out in minutes; plus felt so relieved we could complete our project. Not sure about my Dad, but I've not been back their since. We often speak (and actually laugh) about the experience there. So, guess something did come out of it: a good laugh!

Samon's has consistently had plumbing parts and expertise to help find them that the big box…read moreretailers don't have. This is now my go to place for plumbing.

I never knew this store was here, I needed some hardware for a kitchen drawer and my friend…read morerecommended T J Hardware. This is a great place that specializes in door and drawer hardware. They do not sell doors, cabinets or lumber. They only sell all hardware, tools, stains and glues. I am no carpenter by any means, I removed a damaged drawer slide and took it with me. I was greeted right when I walked in and had my new parts about 3 minutes later. I love the fact that the staff here were very knowledgeable and friendly, if I didn't stay to take pictures for my Yelp review, I would've been in and out in under 5 minutes. Service was great and the prices were comparable to the big box home improvement stores. I think I spent an extra dollar here. I'll be back for sure and I totally recommend T J Hardware for any maintenance or remodel supplies.

Was headed to Home Depot, but saw this store in the shopping center I was in…read more Perfect! The store is fairly new. Super clean, very well organized & has a great selection of items. Yes hardware, RV supplies, electrical, plumbing, yard tools, & so much more. Robert was very helpful in finding the items I needed. I then wandered around to view items I may need in the future. At checkout Mirna was quick to get my rewards set up & explain it. Great customer service support from both employees. The parking lot is big enough for an RV if you needed something as you are on your trip. Much better to spend my money in this independently owned business instead of big corporate stores

From the owner: Rio Rancho Hardware North is your locally owned hometown hardware store serving Rio Rancho and the…read moreEnchanted Hills community. We combine modern tools with old-school, walk-don't-point service to help homeowners, DIYers, and reservation neighbors get projects done right. Services include key cutting (including automotive), paint mixing with computer color match, tool & knife sharpening, screen repair, pipe cutting/threading, special orders, rug/carpet cleaner rentals, assembly, delivery, curbside pickup, and more. Join our Toolbox Club for rewards, explore seasonal and local products, and shop our grilling section stocked with sauces and rubs. Your project starts here!

The moment you walk in people are there to help you with whatever your request may be simple or…read morevery strange

Jude was so helpful! Went into my new local little hardware store again today! Bella greeted me at…read morethe door, and Jude helped me the whole time finding exactly what I needed! I couldn't be more pleased with this little jewel. The cleanliness, convenient prices and staff make this place incredible so incredible.