Staff are generally knowledgeable. If you can find one. Expect to wait five to ten minutes to…read morecheck out -- as the number of cashiers is always minimal. The price for the item will always be incorrect from the one posted. For a price listed of four dollars or more expect to add a dollar. Individual pricing for fasteners, i.e., nuts, bolts, washers, ...will be close to what is listed, but round up by ten or fifteen percent.

lousy refund policy and no military discount go across the street to true value also get ready for…read morerude treatment

Father and sons trying to revitalize the south end of the North Valley in Albuquerque, NM…read more John the father and his sons, three that I know of, are shining bright as a little guy in the big guys world of hardware.  If you're looking for an old-fashioned hardware store go to 4001 North 4th Street in Albuquerque. It's great to see Father & Sons--a different son each time I've gone  in. The service has been great.  Each time  I have found what I needed and the price is right in there with the big guys.   Best of all--- in my opinion-- is parking because the front of the store has a canopy over the first line of parking spaces. That is great for a hot day In addition to hardware they have a great selection of U-HAUL trucks and trailers to serve the area.  However, their specialty is survey stakes.  The front of the store is lined with them and then on the north side of the store and more in back.

Great selection at the store which was clean and organized. The staff was fine but not friendly…read more They did not offer a please or thank you at all as we were checking out. They took our payment without engaging what-so-ever.

Location is two blocks from my home so it's really convenient instead of having to go to the big…read morebox stores. I bought a Torrent 7-Pattern Nozzle garden hose sprayer. This thing is a beast with a price tag to match at $26.99. But considering I've probably spent over $50.00 on cheaper, plastics made sprayers over the last seven years, I'm hoping this one lasts at least ten years. It comes with a Limited Lifetime Warranty which I'll have to look into to see what it covers I like shopping at Ace as it's easy in, easy out and the prices can be a little more but my time is valuable. Customer service is always top-notch.

Needed a spare key for 1 of my motorcycles and the guy Evan was really nice and patient. I came in…read more6 minutes before closing and the first key didn't come out correct so I asked him to try again and he did and it was perfect. Stayed late after closing and he was just very calm and collected. If I were in his shoes I would have been super annoyed, but he's a hard worker and had much to do still but he didn't complain huff or puff he was very nice, this kids going places.

This store is very convenient for us. Yes, it is expensive compared to the larger Lowe's etc, but…read morein & out quickly works better for me. Their employees are always very helpful and kind! Also, I've never had a problem parking close to the front door.

I am in the process of renovating a home near the Heights True Value and I am glad it's close by…read more From the first time I shopped there it became my go to store because of how helpful the people are plus many of the prices are lower than the big box stores. They have had what I wanted most of the time which is impressive as it's so much smaller than Lowes for example. There is always someone there to help me with plumbing, electrical, really anything question I might have, or the location of an item or just some guidance. Daniel is a great help there, he has been great working with me to find things and is very knowledgeable about most questions you might have. When do you get that at the big stores? It's hard to find anyone there when you need help. They are all good to work with. I highly recommend this place.

My husband and I have been to this location many times....and we dread it every time. The…read moreemployees follow you around (this isn't customer service!) and pretend to "dust" or "do inventory" when they are really just making sure you don't take anything. I want to support this small business but I also don't want to be treated like a suspect from the minute I enter. Lots of profiling here....

I have used this True Value for years Good staff and has Military Discount stop here first don't…read morebother with the competitors nearby

The moment you walk in people are there to help you with whatever your request may be simple or…read morevery strange

Jude was so helpful! Went into my new local little hardware store again today! Bella greeted me at…read morethe door, and Jude helped me the whole time finding exactly what I needed! I couldn't be more pleased with this little jewel. The cleanliness, convenient prices and staff make this place incredible so incredible.

We've purchased several statues, 2 fountains and many pots/saucers for our large gardens. We've…read morealso had a several statues made from their extensive catalog. Every person has been friendly, helpful, and knowledgeable! Headed there again to get a few more saucers because you can't beat their selection and price!

We just purchased the perfect fountain for our space. Even though we were told that there would be…read morefewer fountains to choose from at the end of the season, I was pleasantly surprised by the number of beautiful fountains still available. Chad was super helpful and went out of his way to have our fountain delivered quickly so it would be set up and running before our daughter's visit just days later. We are really enjoying the refreshing sound.

After three attempts ordering a pair one panel shaker interior slab doors from HD, each time having…read moremonths long delays, and then, the doors always came damaged, I was told about Pat's Doors. I gave them the same order and they gave me a delivery date. I was skeptical after my last experiences. I got a call from Pat's when the doors arrived on time. Went to pick them up and they were beautiful. No footprints, no beat up edges, simply a beautiful set of doors. Pat's team loaded me up, end of story! The best part of this is that the doors were actually less expensive coming from Pat's than HD, Lowe's and everyone else. Great service, pricing and quality! Thanks again to everyone at Pat's Doors! Bill

Pat's Doors has the best customer service. Yvette helped me select doors and hardware for two…read moreseparate projects. Beautiful Knotty Alder doors for condo remodel and great hardware options too. Installer recommended by Pat's is amazing: Ask for Tony. His crew went to Santa Fe for 2 separate jobs and everything is perfect and good pricing too. So happy with the results.

Mary was an enormous help and condensed our miscellaneous stuff to a great price! Always upbeat…read morewhen we've been there. So happy to find gems and support this wonderful charity! Very well organized for the amount of random things.

A major attitude readjustment is needed of the two male employees at the checkout who were rude to…read moremy father when he asked about a senior discount. We found a few useful things. Some of the prices are a bit high. A few employees were decent and helpful and not acting a fool. Just trying to support a good cause.