Fixed a down fridge in 20 minutes. Fridge has worked well for a few months now with no issues. Much…read morecheaper to fix than buy a new fridge.

Ed called me back immediately the very next work day, after I left an online message. He talked me…read morethrough the likely possible problems based my report of my refigerator's symptoms. His technician, Gene, was equally outstanding in his performance on site at my home. I cannot recommend Ed and his crew highly enough. Absolutely honest, totally trustworthy, expertly capable and reasonably priced.

Showed up on time, and tech was knowledgeable. He said my…read morefreezer door was warped and would need replacement, which I decided was too expensive. He did suggest I adjust the freezer temp as I had it set for well below zero. The dial adjuster did not have specific temperatures, just high/low, but I put a gauge inside later and was right on zero, making me confident in his abilities.

Terrible customer service. Always late. Charles will YELL at you. When they fix 1 thing, another…read morething breaks. You have to call them several times to get something scheduled. Only used them because it is who our landlord decided to use (probably the cheapest option). Very disappointing. Charles Gallegos should not be answering phones. RUDE! After going through their reviews, I am amazed they are still in business. Crooks!

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

WOW!!! No dishwasher for several days but I got ahold of the owner, Joe Sisneros, immediately. He…read morescheduled me for the following morning. They even arrived a few minutes early to get started. My 4 little doggies greeted them and Joe and son, were so dog friendly! I have a Bosch dishwasher so I needed an appliance repairman who was familiar with them. After just about 5 minutes they determined the problem and it wasn't my expensive Bosch dishwasher but an electric surge problem probably from our recent high winds. No parts were needed! Plus, he gave me some great advice about how to protect my other new appliances in the future. My dishwasher is working fine now. I found him and his son very nice and knowledgeable. Their house call fee was very reasonable. (Another company I'd called wanted almost 3 times the amount and I would have to wait 4 days for their Bosch "specialist" to come out.) I'll call the Appliance Guys from now on since they also service other brands that I have. Very happy with them.

PLEASE do not use this individual. I hired him three months ago to fix my icemaker on a Maytag…read morerefrigerator. I paid him cash on the day that he supposedly did the repair, but it never worked so I called him to let him know and he give me excuse after excuse and the guy always had an Oder of alcohol on his breath. Long story short, three months later after I paid him to complete the job the ice maker Never worked so I decided to call Ortega's Appliance Repair (highly recommend) And the service tech at Ortega's said he fried the unit! Idiot used an FSP Amazon parts that fried the unit. Now he will not return my phone calls!!!! Very unprofessional never on time made promises after promises save yourself the headache and do not hire him!!!!!!

Washed an old unused contour rug in washer not thinking about how old the rubber backing was. It…read morefell apart and tiny rubber beads hindered prop drainage. Called and Angelo and assistant came within a few hours and expertly removed the beads and my washer was back to normal. Excellent fast service and the cost was much less than I anticipated. Great service and value. Professional and personable. Try them. We put his magnetic card on the dryer. If we need someone, he gets the call.

Jerry was very responsive and was able to schedule my service appointment the next day. He arrived…read moreon time, had a repair kit in his van, and our dryer was up and running perfectly an hour and a half later. Very polite, personal guy, and he gave an estimate that was spot on. Total cost was very reasonable, and good value considering my usual service techs weren't available for a week. Highly recommend!

Birdsong responded and came to fix the ice maker on the same day. The ice maker works and was…read moreinstalled quickly. Jerry was polite, on time, and professional. I would have liked for him to stay and ensure it worked. He should have cleaned up the mess he left - mostly water - in the kitchen.

Really had a nice trot through today Was asked several times…read moreif i required assistance Checkers waiting in front of their posts awaiting us to cash out Keep up the good work Lowes !

The lady in paint department was more concerned with breaking down boxes than helping. A complete…read morelack or urgency or even asking how she could help. You can't ever find an employee when you are trying to find something and if you are lucky enough to find one they act like you are bothering them. They only have self checkouts now and service is non existent. Rio Rancho Lowe's has gone way downhill and no longer cares about customer service! Very disappointing as it used to be fantastic. Now it is apparent they do not care about customer service.

I live in Arizona but my parents live in a retirement community in Santa Fe. They have been having…read moretrouble with their Maytag not draining during the spin cycle. I called around to several places and most of them were less than enthusiastic about handling the problem. Allan's Appliance Repair stepped up to the plate and knocked it out of the park. They arrived at my folks house a few hours after I called them, quickly diagnosed the problem and resolved it the same day. They didn't add on extra fees and charged a reasonable price to boot. I will certainly keep their number handy to call the next time my parents have a need for them.

The guys came to my house, charged me $90 for an assessment, had me spend $100+ for the part of my…read morewashing machine they said had to be replaced, and completely ghosted me when the part came and it was time to come back to my house to reinstall. They even confirmed a date to come back to my house and never showed, and have now left me on read after multiple attempts to get in contact with them. Do not recommend unless you don't care about reliability.

This is my favorite place to shop for home decor in the greater Albuquerque - Rio Rancho area…read more It's so eclectic and fun, and has every style of home decor imaginable, from traditional to modern with everything in between. The items are consigned, or purchased by owner-manager Carol, and they are all in amazing, often like-new condition, but with much lower pricing than traditional retail. The turnover is quick, so it's worth visiting often to see all the new goodies. And if you like something, BUY IT, because odds are someone else will like it too and it won't be there on the next visit. This is also a great place for those who wish to consign furniture or decorative items, so call the store and ask for Carol, she's awesome!!

Furniture Cottage has a beautiful assortment of trendy and classic furniture and home decor. They…read morehave a nice selection of high end pieces which change out weekly because they sell out so quickly from their showroom. So if you go in and like something, you should just go ahead and purchase it now because it won't be around for long.