Pettit Hardware is a great place to do business…read more They don't try very hard to sell merchandise. Rather, they ask about my project and help me solve my problems. Sometimes they suggest that I hire a professional. Sometimes they point to a tool or part that will make my job much easier. I never get the impression that they are swaggering around and trying to impress me with how much they know. That compares to some other hardware stores where the clerks are either never there, or too busy stocking shelves to help me, or on a huge ego trip or dumber than a box of rocks. Nope. The folks at Pettit Hardware don't push. They just try to help.

I have a defective Hoover floor scrubber i bought brand new online. Hoover sent me here for the…read more"repair" I have been calling them for days and double checking the number, it just rings a few times then changes to an awful ring that is painful to hear the a fax or dial up network. I tried 3 days in a row and triple checked the number. I did not want to drive for half an hour if they had a fix over the phone or if they were closed. Today I took my lunch hour to go there and in the window there is a big sign that says "CLOSED 12/24 - 1/1 Merry Christmas and Happy New Year!" WHAT? No Message on their phone at all let alone saying they are closed for a WEEK! Get a voicemail service PLEASE. So I call Hoover to get an alternate repair shop, they do have a VM and it says they are closed for the holidays. I can not win.

My parents and grand parents have shopped here for years. Typically the one in Bellevue due to…read moredistance, but plenty here as well. I helped them get a dehumidifier and messed up by getting a humidifier, the box was next to each other. My fault. I used the Ace Rewards and accidentally threw away the receipt. I sent the screen shots showing the purchase to my parents so they could return it and this Ace, by personal decision making of the owners per corporate customer service, say no paper no return. So basically, the rewards account means zero to them. I will personally make sure every website I can review on will get this review and that no other friend or relative go to this Ace. Small town feel hardware with corporate stick it to you business policy.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

Dan Williamson went out of his way to help me figure out how to replace euro hinges for our kitchen…read morecabinets that were broken. Our exact hinges are no longer manufactured and have very unique dimensions. My local handyman was at a loss for what to use to replace the broken hardware. Dan walked me step-by-step through the important measurements I needed to take to ensure that the alternative hinge options I considered would give me the most similar functionality and fit as the old hinges. This is despite the fact that I was from several states away (in Virginia) and could only ask questions through email. I would highly recommend Dan and this company for assistance with hardware for your next project. Kelly W.

From the owner: Builders' Hardware is a locally owned provider of residential and commercial hardware for doors,…read morecabinets, bathrooms and more. Builders' Hardware also stocks commercial doors and frames. Builders, contractors, businesses, churches and homeowners have relied on us for over 65 years.

My wife and I just moved to Chelsea a few weeks ago and I have been coming to Ace nearly everyday…read moreto find things for our house. The staff is incredibly helpful and friendly, and the store has everything you need. I find it to be a very easy store to navigate too, which is great because I am not handy but am trying to learn. Can't recommend this store enough!!

Larger and better stocked than most strip-mall hardware stores. The store is very clean, and in…read moreeach department I stopped in an employee approached offering help. Like most Aces, there is a good selection of kitchen/home gear as well as paint, tools, and other hardwareish stuff. I don't live in the area, but while I was passing through Chelsea I stopped here for something I couldn't find at my local hardware earlier in the day and was glad I did. If I did live nearby I'm sure I would be a regular.

Took my chainsaw to Howell Hardware and as always, they were extremely helpful and knowledgeable!…read more I love this store! They continuously offer effective and affordable solutions! An amazing team!

Great place. Very helpful when you need to find something. They have just about everything you needread more

When I had a difficult time getting the refrigerator my 92 year old Mom had ordered, Angie Baragar,…read moreone of the managers in this store, went above and beyond to help get the refrigerator for my Mom. Katie Christ at the Okemos store also went above and beyond in helping us. If they hadn't helped, my Mom would have been without a refrigerator for several days. Thank you Angie and Kadie! Amy Kilbridge

Since this store is open, I've been going there and buying products. It was easy to find things and…read morenow they're doing some crazy ass stuff, moving everything around and creating a terrible experience for customers and for contractors and I work in the contracting business and I'm no longer gonna be going to Home Depot. I'm switching to Menards.

What a great team ! Especially Linda who helped me by blending 5 gallons of specialty paint that…read moreturned out perfect at my new little Airbnb. And set me up with a business rewards plan and I just got a $10 gift card I plan to use there too!

This store is great! Wanted to shop local for our American Legion home and they were able to match…read morethe price with an out-of-town competitor. They are always so friendly and Accom

Awesome hardware store! The staff always go out of their way to help customers and give the best…read moreadvice. Very reasonable, great selection. Hardware stores have a reputation for being mundane, but the Williamston True Value really is exceptional and better than the standard. This is a local gem and I have nothing but great remarks about it!

I needed to replace some small screws from a toy of my daughter's. They had the right width, but…read morethe screws I needed matched were unusually short. They custom cut four svrews for me on the spot. Small town friendly service and they charged me...8 cents per screw, no charge to cut them down.