I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

Bought a new dishwasher from Home Depot and had them install it as well. First, they send me two…read moreinstaller and neither spoke English. I had to go get a Spanish speaking neighbor to translate. The after 2,/1/2 months the dishwasher suddenly tilted sideways 1/2 inch. I called Home Depot, after being on hold 20 minutes, I was told "sorry, we only warranty our installations for 1 month...really. A $1000 dishwasher, which they told me "we'll do a quality install ". Ridiculous. Go to Lowe's!

Worst company to deal with ever. How they're still relevant is beyond me. It's not for builders and…read morecontractors. You wait on hold forever. No pro desk that actually services customers on the phone in a timely manner. They're an internet products company. Outside of ordering on the website they're a NIGHTMARE! Call Menards and save yourself!

Tuesday, June 2, 620pm, stopped by store for help identifying an adhesive. Waited my turn at pro…read moredesk and a sales clerk came around the corner. Glanced at me, walked passed to the desk. Began looking through some papers and while doing that, never looking up said 'what do you want "? I said I'm looking for some adhesive and extended my hand with the broken strap I needed to repair. Without looking up, "adhesives are down isle 7". I've stopped at Ace for years. Always went there first before going to other stores. Because of customer service, that ends today.

Went to Ace looking for a replacement part for a heating element. The guy working the counter…read morecouldn't even be bothered to help me look for what I was trying to find. Very disappointed.

I'm a Lowe's girl, but the staff at Menards really impressed me today. We were asked several times…read moreby different associates we walked by if we needed help with anything or if we were finding everything okay. Everyone was extremely helpful and seemed equally knowledgable on their products. I really liked the outdoor gardening section in particular this year. We walked out with more flowers than we needed because the cost was just too much of a bargain. One particular worker saw us looking at patio furniture, asked if we needed help, and returned with the set we needed in less than five minutes, escorted us to check out, helped us locate the rebate section, and loaded everything into our car with a smile on his face and hardworking attitude. It made what is usually a trip I dread (hardware stores/furniture stores in general) easy and enjoyable. I'll be choosing Menards from now on. They sold me on that change today. AND they sell a mansion worth of candy! Who knew?

Menards doesn't believe disabled adults need mobility carts. The store in West Lansing, MI has…read moreonly one operating cart! Of course it is always in use. They are very disrespectful of disabled customers. My husband had to walk through the store for needed items despite being in pain. We've complained before without any action taken by the store. They harassed us about receipts from the pickup area. They treat you like a criminal! Don't shop here.

Since the owner of the grand ledge ace also owns this one, i figured i should reviewhere as well…read more For a TLDR, they take little to no responsibilty for lost items especiallyin service and will 180 the situation and blame you. Also ace branded equipment is just flat out low quality. Bought a shovel that broke in 2 minutes of use, went n bought a john deere branded shovel and i been using it to dog up roots for the past 3 years. This brand used to be good but is going downhill fast in both quality and respect.

I visited your True Value hardware today to buy a nail gun- I was helped which was nice, but I was…read moreasked what I was going to use it for (I am a woman) and then I was asked if I needed a staple gun instead. No- I do not need a staple gun- this project requires a nail gun- I was unable to buy one because I was told by the man that helped me "he was afraid I would break the glass" 2 thoughts I have. Take my money- let me support my community and local businesses! 2nd thought- if I would have been a man nobody would have asked me what I was doing with my nail gun- and 3rd.. hello AMAZON. I'm sorry our local ACE couldn't sell me a nail gun.

I have found them to be efficient, knowledgable and very communicative…read more My Airbook was nearly destroyed, and they did as much as they could in-house, then sent it off to Apple in a timely manner. They followed up with Apple and with me even before I could call to ask what was happening. I just visited the Apple Store in GR today, and I can tell you the Customer Service there is no better than what I received at MSU Comp Repair.

If I could give them no stars I would. Last year my laptops power button was broke so I took it to…read morethe computer repair center and got it fixed. Now less than a year later my power button is malfunctioning again, I dropped my laptop off and it's been 3 weeks since then. The employees have only contacted me once in that time and never seem in a rush to help, I am a college student and need my laptop and they don't seem to care. The fact that they were supposed to fix it last time makes me even more mad! I will never go here again!