I just moved into my house earlier this year and wasn't sure how safe our fireplace was so I wanted to have it checked out before using it. I used Yelp's feature to request a quote from a handful of businesses for a fireplace/chimney inspection and ACD was super quick to respond. They had a fair price and when I was ready to schedule with them, they booked me for the next day! I was so happy about this because other businesses I was considering were booking a month out. They gave me a 12pm-3pm window and the tech arrived a little after 12 so it was nice nit having to wait so long. He was very nice and explained everything as he was inspecting and allowed me to ask any questions. Turns out my fireplace is in great shape, was rarely used by the previous owner, and is easy to clean myself. So rather than pushing me to have him clean it, he simply charged the inspection fee. This alone has earned my respect and trust because he was being honest and not just trying to upsell. It was a quick and pleasant appointment and I will definitely hire them again :) read more

ACD Team Solutions is a reliable and dependable service. We got an error message d80 on our LG THINQ dryer and it stopped working. We checked and found out it meant the exhaust duct had 80% blockage. I called on a Sunday afternoon and requested emergency tech service. ACD was able to accommodate us after checking with the tech. Leo did an awesome job despite the 100+ degree heat. He had to go Up on the roof. He even wore a mask and booties, while inside the house, to respect Covid protocols since we had a toddler and immunocompromised people at home. I would definitely recommend them. The final charge was close to the quote given by Yana, their dispatcher. read more

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My husband and I recently purchased our home at the end of April and were told by our home inspector that we had a cracked panel in our fireplace that would need repair. We waited til the fall to have our chimney serviced and sent messages off to a few different places. We got a response back from ACD and scheduled a call. Though we only got pricing for the inspection and basic cleaning, we were hoping to get some type of estimate for the panel but were told that the technician would have to inspect it first for accurate pricing. Our first appt was rescheduled due to the tech experiencing an injury (completely fine, things happen). They were able to get us scheduled two days later. I appreciated that ACD reached out to us early enough in the day instead of last minute. On appt. day they came out about an hour earlier than expected. For me it was fine and worked out better but hopefully they would be able to stick to the original time if someone preferred it. Eli and Eres were very professional and kind when they came in to my home. When I scheduled the appt I asked to make sure the techs were wearing masks even when not cleaning as a precaution for COVID. I was happy to see them abide by that request. They looked at my fireplace and immediately said it needed to be deep cleaned which would would cost more than double the basic cleaning quote. My only ask is that I wish I was told the deep cleaning price ahead of time and also was provided with a breakdown of how one determines which is needed. Luckily the panel only needed to be repaired and not replaced. They took less than and hour and even touched up the paint in the fireplace to make it look cleaner. I was happy they stuck around a few mins to answer my fireplace usage/maintenance questions. My only small complaint was that when they used my sink they did get some soot on the spout and left a dirty boot print on my kitchen mat. I'm not sure if they noticed but I was really grateful it wasn't carpet. All in all I was happy with my service. If all goes well during this season, we would have them back for a basic cleaning next year. read more

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I requested service from this company because my gas fireplace won't light. This company informed me that they do not repair gas fireplaces only clean them. He refused to take my money like other companies would've and because of that, I give this company four stars. The owner is a professional and responded respectfully to all of my text messages. I would've given this company a five star rating, however i reduced there score by one star. If the company would've sent out a technician to complete the inspection and informed me what the problem is and then said We do not repair gas fireplaces. Five stars would've been rewarded. Customers who request help need to be informed so they can make an educated decision on how to move forward with there project even if the company that found out the problem cannot do the job. By showing up, conducting an inspection and informing the customer. You will more then likely have that customer for future business. This company's owner is a honest person and even tho, a technician never came out to my home and did an inspection. I would utilize this company if I ever needed my fireplace serviced and cleaned. read more

I was searching on Yelp projects for quotes on chimney cleaning and dryer vent cleaning. ACD Team Solutions responded to my inquiry very quickly and advised an inspection would be needed to get a better idea. The price for inspection was low and affordable and had immediate openings for an appointment. The technician called ahead of time and gave me an update on how soon he would be arriving. When he arrived he was very polite and explained every thing he was doing. I found that very helpful as I had no clue what I should be looking for. Cecil showed me photos and videos of both my chimney and dryer duct and explained what was good and bad. He performed the cleaning the same day as the inspection. He was quick, cleaned up afterwards and kept me informed the whole time. I highly recommend using ACD for your needs!! read more

Leo did an exceptional job. We had our ducts cleaned and sanitized as well as two intakes. He was very honest and didn't try to strong arm us into cleaning our dryer (intake?) when it did not need it. He climbed on the roof to where it was located and took a picture to show us how clean it was. Leo was very friendly & punctual. Definitely recommend this company! read more

ACD Team Solutions - Leo cleaning the intake. He laid cloth down to collect some of the dust. - Air Duct Cleaning Near Me

During the process , I had to reschedule and ACD was very responsive in scheduling a new date. They even contacted me as soon an earlier date was available. On the date of service, they arrived on time and called when they were on their way. Leo was a pleasure to work with. He ensured that the area was clean after performing the chimney sweeping. He provided us with advice and some recommendations to ensure we can enjoy our fire place for years to come. I highly recommend and will request ACD again in the future. read more

Lea was communicative about his arrival time. He was very polite and took care of the work in a timely manner. He took the time to answer all of my questions and left the place in pristine condition. read more

I called ACD and they were able to come out within a couple days which was amazing. They're staff were extremely insightful, helpful and fast. Just getting started with the dryer vent he pulled out a thick impacted lint ball that could have definitely started a fire . I am thankful and grateful. I recommend covering your furniture when you get the chimney cleaned . They do run the vacuum the entire time they're cleaning but there's a layer of soot on things that was easily wiped down . I appreciate their services and will schedule yearly now and not let it go. read more

ACD Team Solutions - The beginning of the vent cleaning . Just getting started it was thick compacted lint - Air Duct Cleaning Near Me

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They did a basic chimney sweep and inspection for $230. Thorough inspection and clear explanation. Kept the work area clean would use again. Thanks. read more

Don't take the bait! They are the cheapest inspection in town, $89, they will inspect from the ground without going up on the roof and then slap you with a $700 basic repair. No mercy! I knew I was in trouble when their vehicle pulled into my driveway without a ladder on top (There goes my $89!). I found another company, no inspection just do it for $120.00. read more

Beware! If there was a minus "star" this awful outfit would deserve it. They came up with an estimate of over $9,000. to make repairs to a standard, single story, brick and mortar fireplace. No license number on their paperwork, no indication of special certificates for this kind of work. A second licensed, certified contractor, without seeing the ACD Team Solutions report, judged the fireplace to be "a tank." Very, very minor repairs that could be done by the home owner. The fireplace is completely safe to use. It did not even need a cleaning, yet ACD wanted $545 to clean "Level 2" creosote buildup and that was just the beginning. I am thinking of reporting them to the State Contractors Board and the Better Business Bureau. The written report was noting but lie, after lie. DO NOT USE THIS COMPANY. read more

I cannot say enough wonderful things about this company and everyone who works for it. They were amazing with all the things that I needed and extremely flexible with my schedule. They have been truly remarkable. They were extremely easy to coordinate a first estimate site visit. They were easy to coordinate to have the work completed, even during a crazy storm. The work is top notch as well. The customer service is what stands out as exceptional. Such wonderful people. Such wonderful work! Highly recommend. read more

I hired ACD for chimney cleaning. I am very happy with the technicians and the service they provided. I can only give ACD three stars because of how they run their business. As stated in other reviews, the pricing seems to be made up. I was quoted a price when I scheduled the service that doubled when the tech arrived as he said I needed a "deep cleaning". I was then able to negotiate back a little. This company doesn't honor their quotes. I wonder if everyone needs a "deep cleaning". Updating star rating to 1 after completely unprofessional response from owner. read more

We were looking for a company that we could trust and give us good advice. ACD is amazing! Their communications were amazing. They were friendly and the technician was as honest as the day is long. He educated us on the options, we made our choice, and he did the work. Not only was it done right, he left the house cleaner than when he got there. In this day and age of poor customer service and a lack of integrity to doing the right thing, ACD has really cracked that code. I can see why their reviews are so good. It's because they deserve 5 stars across the board. Thank you ACD! read more

He did a great job explaining what he was doing. I was a little disappointed with the upselling of price once he got here.

I bought an house built in the 50's in September with vents that had literally never been cleaned. My family has been dealing with sneezing , coughing, runny noses, fatigue and, headaches since we moved in. I can not stress enough how much the air has already changed as of writing this review ( a few hours) . I highly recommend ACD solutions to clean your vents. read more

ACD Team Solutions - This came out of just 2 of the 7 vents cleaned - Air Duct Cleaning Near Me

We have an older house and have never used the fireplace in the 4 years we have been here. Heater broke recently, and it is freezing in our home. I sent in a request for more information and and received a reply the same day in a few hours. By the time I was able to get back to them with my info and phone number it was after hours. Thinking I would have to wait another day I was pleasantly surprised when I got a call around 7pm and was fit in for an appointment the next day. Technicians Erez and Leo are great, and easy to talk to. I felt like they gave a very thorough inspection. Erez even offered a few suggestions on what was a must do, and what can wait a bit. I went with the basic cleaning and the rain cap. Leo also showed me photos of a potential gutter problem not related to the chimney cleaning but could cause additional problems down the line. The worked quickly and efficiently, and were very clean. Even filled a crack that was from water damage on the back of the chimney. Before they left, they even changed out rain caps for one that was a better fit for our chimney. Price was as quoted and very reasonable. I will be using ACD again when I get the deep cleaning done next month! So happy, and cannot wait to use my fireplace!! read more

ACD Team Solutions - Finished product. Looks great! - Air Duct Cleaning Near Me

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I needed same day service on a Sunday and ACD came through. Leo was great, he worked quickly and was professional and friendly. I think the price is fair and good value. read more

Super quick service and I feel much more confident using my fireplace knowing it's clean!

Working towards a team solution after the Memorial Day holiday.

They have done my air ducts my dryer vent and Chimney all of it just wow the dispatcher was super nice the tech got here on time and did a great job very professional!:) Thank you ACD TEAM SOLUTION read more

I turned to ACD Team Solutions to clean my dryer vent, which had not been cleaned in over ten years. There was also an urgent time crunch. Erez at ACD really took care of business. He was courteous, fast and left the place clean as a whistle. I highly recommend these guys if you want efficient and complete dryer vent service. Thank you, ACD! read more

Erez was great, extremely responsive and quick to schedule and perform work. He even came earlier than expected!! I would highly recommend this company and would definitely hire them again for their other services. read more

ACD Team Solutions - Clean as a whistle! - Air Duct Cleaning Near Me

Showed up on time and did a nice job. They happened to be in my area so they scheduled me sooner than expected. Would recommend.

Just had our dryer vents cleaned by technician Erez. He was on time, very polite, and did a wonderful job! We will be calling only him for this service for years to come. read more

Sorry late on review, I called this company for the fire place cleaning. They were really good from scheduling appointments to the time i received the service. The Staff are friendly.The cost for the service is reasonable fair. I do recommend this company and i will use them again. Thank you read more

I haven't been this happy with a company's service and price in a long time! I called them to clean my wood-burning fireplace. They gave me an appointment within a few days. Leo called a half hour before he arrived and was right on time. He was respectful and clean about his work and was very nice and informative. He fixed a small crack in the crown for no extra charge and told me it will need further attention in the next few years. The charge was exactly what she quoted me on the phone which was more than reasonable. I will definitely use them for my regular cleanings and highly recommend them. read more

Erez called 30 minutes out and did a wonderful job and with no mess. Erez was professional and informative. I'd give Erez 5 thumbs up. . Thank you. Connie G. read more

Technician asked me to help him carry a heavy piece of equipment upstairs. Should have used an extension cord as his equipment did not reach far enough to complete job correctly. Did not communicate reasonably when asked questions. Do not recommend. read more

I called to get my chimney cleaned and received an appointment a few days later. The tech the came out called first and arrived on time. He was quick, clean and very friendly. I will use them again. read more

Tech showed up on time; moved around my heavy washer/dryer machines, cleaned my vent from the bottom up, and from the roof on out. I had no idea how much lint had accumulate. Great job! read more

we just bought our home and didn't want to put on the fire in our chimneys yet until we had them cleaned... I messaged them and within a hour they messaged back right away....did a very thorough job cleaning....highly recommend them! read more