The technician showed up on time and was very professional. He explained about our system and what he would be doing to service it.

Rick H. Roseville CA We went with Elite because of the reviews online and we not disappointed. Rusty informed us when he was on his way (with a photo of himself) and he was on time and polite from the start. We had dryer vent and fireplace service. Rusty reviewed the fireplace inspection issues, with photos, and was very clear and honest regarding the condition of our fireplace. No sales pitch pressure whatsoever. Highly recommend Elite. read more

Elite performed 6 hours of hard labor in repairing my fireplace. Highly recommended. read more

I've had several inspections and repairs of our fireplace done over the years. Elite is super professional and thorough. They have safety in kind and provide photos with all inspections. Highly recommend! read more

From beginning to end, Elite Fireplace was friendly, professional, and explained everything in detail about the fireplace cleaning process. Great job by Rusty! I highly recommend this company. read more

Superior in every way! Alex was prompt, professional, efficient and affable. He clearly discussed his process and then showed pictures of what was done! Above and beyond! Elite is a wonderful company! read more

Had Alex perform a maintenance on our fireplace gas insert. Very professional and thorough. Highly recommend this company.

My gas fireplace hadn't worked in years, so I stopped messing with it and called the experts in. Anthony showed up and did a through inspection, located the problem(a bad computer controller), and got everything working again and cleaned all the accumulated dust, dirt, etc. from everything. The next thing on the list was cleaning out my dryer vent stack and cleaning up all the lint and dog hair that fell through. He was here about two hours making sure everything was done right and working properly. A very nice gentleman who knows his stuff. It was pretty pricey for the new computer controller, but worth having it finally fixed. The winter will be much nicer now. Thank you, Anthony and Elite Fireplace and Dryer Vent Service. read more

I needed a new chimney chase cover and I'm glad I found these guys. They made the process smooth and prioritized communication and project quality, what more could you want? From my perspective, they're a right sized company, large enough to get things done quickly yet small enough to care. Thanks again. read more

Elite Fireplace Services - Fireplace Services Near Me - Sacramento, California

I trusted fellow Yelpers when trying to locate a fireplace/chimney cleaner. I'm grateful to them for helping me find Elite Fireplace! THANK YOU! It's so difficult today to find trustworthy, reliable, dependable, and professional businesses that provide superior customer service and, what my husband refers to as, "squared away" people. At the time I scheduled the appointment, the lady who booked it, gave me all the details, including the cost, and what would be inclusive in that cost. Although I scheduled the appointment, I had to work so my husband greeted Anthony when he got to our home. While I was at work, my husband was sending me text messages about Anthony, how much he liked him, how professional, articulate and smart he was. My husband is not a subject matter expert when it comes to fireplaces or chimneys, however he is a retired engineer, and has a strong family history of working with and for multiple companies and people directly involved in "the trades." Because of this, everything that Anthony went over with my husband, was on point. Anthony and the company he represents, has integrity. This is another quality we don't get from businesses or companies today. Everything went as promised by the person that scheduled my appointment. We had a full report by the time Anthony left with pictures and costs for each item that was suggested. Anthony also strongly encouraged us to not use our fireplace! We love fires, but continued use, in the current state of the fireplace, could pose a safety risk. Most people wouldn't want to pay the cost for the inspection, but it was worth every single penny to us! Our home was built in 1947, and has probably not had many if any repairs at all. Note to the owner: I am sure you treat your team wonderfully well, but please continue to do so. Staff members like Anthony are difficult to find. I've been managing healthcare operations for most of my career and people like Anthony, not necessarily fireplace technicians, but in the workforce as a whole, are few and far between when it comes to representatives of your company. read more

Our 'chimney sweep' aka service tech Joseph was awesome. He was quick and thorough and left our fireplace thoroughly cleaned. I appreciated Elite sending me a photo of Joseph with an arrival time. (Safety first!). We also got a very thorough inspection of the fireplace, chimney, and chimney cap, with photos. Joseph spent a good 20 minutes explaining each point, what it meant, how to fix, etc. We were really impressed with the level of service and thoroughness. Will definitely use this company again. read more

Great service by Anthony. He took time to explain every detail (I had many questions). He is knowledgeable, courteous, and professional. read more

Elite Fireplace Services - Picture is Elite Chimney, chimney Tech: Anthony, inspecting my chimney. - Fireplace Services Near Me - Sacramento, California

Would not do a small repair without doing a full chimney inspection even though I already had my chimney inspected and swept. Complete rip off. read more

We highly recommend Elite Fireplaces & Dryer Vent Service. Our technician, Alex Hernandez, was extremely professional and personable, and walked us through the process of clearing out our dryer vent. He did an excellent job; took photos and cleaned around our dryer, in addition to cleaning the venting - leaving our space much cleaner and safer. We will definitely use Elite for all our vent services in the future. read more

The service provided was excellent. Anthony showed up on schedule and went to work immediately. All work done on our fireplace was explained in thorough detail including explanations of the functions of all components. After the repair work was completed, Anthony took steps to make our fireplace look like it was new. I recommend this company to anyone in need of fireplace work. read more

We have used this service for awhile now and have always found them to be pleasant and efficient. They point out repairs that are recommended for our fireplace and chimney that we cannot see, document everything with photos, before and after, and charge very reasonable price. Their office personnel are always pleasant. We wholeheartedly recommend them. read more

Anthony was on time and got to work. He explained the concerns and offered bid for repair . He was knowledgeable and personable. Definitely recommend Elite for myself and my real estate clients . read more

My experience with Anthony from Elite Fireplace was phenomenal. He was courteous, knowledgeable, and got our fireplace cleaned up and running after ~5 years of non operational. He was thorough in his inspection, and once the work was completed, took the time to educate me on all the buttons/controls to operate the fireplace. It's no wonder these guys have such high ratings - they make customer service a priority. read more

Adam did an incredible job with both my gas fireplace and dryer vent. He was professional, friendly, and patiently answered all of my questions! He was also observant and let me know about a potential water leak in my wall next to the fireplace. He saved me from a much bigger problem!! read more

Adam with Elite Fireplace Service was very thorough and explained his services and condition of our fireplace with pictures and written report. Although expensive, the level of service provided comfort in the safety of our fireplace. read more

The tech came on time and the process was smooth and efficient. Good to know our fireplace is sound and safe to use. Will use again.

Knowledgeable and cleaned out the fireplace without leaving any mess. Reasonably priced for the service received.

Professional, on time, open and a good value. Nothing but a good experience with Elite from beginning to end. Would not hesitate to use them again! read more

I recently had my fireplace cleaned and inspected by Elite Fireplace. The tech, Joseph C. was friendly and professional. He thoroughly explained the process, reviewed the detailed findings with me, and patiently answered my many questions. read more

We enjoyed our experience with Elite Fireplace Services. The receptionist was very helpful when I called to set up the appointment. She was kind and informative. I also appreciated the appointment reminder the day before the appointment. As well as a text and email notification when the technician was on his way, complete with the technicians name and photo. Our technician was Anthony and he was fantastic! He introduced himself and provided his business card before reviewing what the appointment would entail. He took a lot of photos of the fireplace and all the issues he noted. At the end of the appointment he spent roughly 10-15 min thoroughly explaining what the issues were and his recommendations to repair them. (I cross posted this review on Google as well) read more

Joesph C was very professional and personable. He diagnosed our Fireplace problem and was troubleshooting various options. He was very knowledgeable and I highly recommend Elite Fireplace Repair. read more

They came out as requested and solved my problem quickly. Great service good communication read more

Elite Fireplace Services - Fireplace working after service - Fireplace Services Near Me - Sacramento, California

Tried and true! Elite fireplace continues to provide excellent service and remain true to their word! Joseph was professional and a trusted employee as I had to leave for the day when he came to clean our fireplace. Joseph spotted some work that needed to be replaced and they made an appointment to come and fix FREE OF CHARGE! Will use them to fix our other fireplace and annual cleanings. read more

Anthony is great! Super knowledgeable and he took the time to explain how my fire place works and made sure I was comfortable with what the issue was. Strongly recommend! :) read more

Anthony did a fantastic job checking on our aging pellet stove and gave the chimney a well overdue cleaning. This was an excellent job and we'll be looking to book Elite Fireplace next time around. read more

These guys were super responsive, reached out immediately and went out of their way to make it right. Very impressed w their follow up and will absolutely go to them in the future. Thank you so much! read more

Rusty came today to clean and inspect our wood burning stove and stove pipe. He did a very thorough job, was professional, and friendly. He did a great job explaining the work he had completed and was open to answering questions about the service. I give Elite Fireplace a 10/10! read more

These people are awesome! The techs are professional and well educated in what they do. The office staff was great I talked to two different ladies and both great! I definitely recommend them for your fireplace. I did call some places that were a little cheaper but ya gotta remember you get what you pay for! They also didn't ask for a deposit like some of the places I called did. read more

Anthony was very thorough and professional. Provided photos and recommendations as needed. We will continue to use Elite in the future.

Gas fireplace had become inoperable. Anthony from Elite fireplace was knowledgeable and able to safely and quickly disassemble the system. Once the problem was identified Anthony was able to clearly explain the issue and best possible fixes. Job well done! read more

Elite Fireplace Services - Anthony from Ellte Fireplace - Fireplace Services Near Me - Sacramento, California

Anthony did a dryer vent service at my house. Not only was he nice but he was very knowledgeable about his craft. He showed me pictures and gave me peace of mind about the safety of my home. read more

We selected Elite for a long-overdue cleaning of our dryer vent because by appearance they had a very professional image. Signing up for an appointment was easy and coordinated by Elite. Joseph Cunningham showed up on time, was friendly and clearly competent in going about his work that included moving a heavy stacked washer and dryer and climbing on the roof to clear the vent. The work was performed quickly and efficiently. Would highly recommend Elite. read more

Alex took on a procedure that we thought was well beyond the scope of what was possible and completed it perfectly! The presentation of findings and recommendations was through and well explained. We're happy so far with the process. read more

Scott was amazing! Professional, knowledgeable and courteous. We hadn't had maintenance done on our fireplace for 22 years. He checked and cleaned everything and explained along the way. Great service at an affordable price. We highly recommend Elite for any fireplace issue you may have. read more

Elite Fireplace Services - Family room fireplace - Fireplace Services Near Me - Sacramento, California

We have a gas fireplace and had it off for awhile because we didn't want our young child to burn his hands if he touched it. When we turned it on for the first time this season it smelled a bit so we thought we should probably get it cleaned. We found Elite Fireplace on Yelp after requested a quote. They were quick to respond and were able to come out within a week. The man who came to clean it was meticulous when taking it apart, cleaning it, and putting it back together. After cleaning it no longer smells although he assured us the smell wasn't an issue, just happens sometimes after being off for so long. He also went on the roof and looked at our chimney. Due to all the storms he recommended a fix to ensure that water wouldn't leak into the chimney and into the house. We're looking forward to another member of his team coming out to complete that soon. read more