I needed my gas fireplace fixed because it would not light consistently. The dealer referred me to someone else closer to the top of the Yelp list for this business category locally. I found that Stan was on time and his work was very professional. His skill was precise and he didn't waste any of my time needlessly writing an invoice up on a tablet. A craftsman who isolated the issue quickly and carried the necessary replacement parts to get the job done right the first time at a fair price. My fireplace works just like the day I moved in. read more

Stan's Fireplace Services - It's nice to warm my bones beside the fire. - Fireplace Services Near Me

Don't use this company. My experience was extremely disappointing. The technician spent no more than three minutes looking at our fire pit before handing me a used gas valve key. He acknowledged that the key costs about $20 on Amazon, yet charged me $325 for the visit. Before coming out, I told him on the phone that I thought a $325 service call was excessive. He replied that he would already be in the area and would stop by. Based on that conversation, I did not expect to be charged the full amount. The replacement key he left was old and clearly used. I also felt uncomfortable being pressured to pay on the spot. Had my husband been home, I don't believe the interaction would have unfolded the same way. Rather than argue or create a confrontation, I wrote the check and paid. I understand that service companies need to charge for their time and expertise, but charging $325 for a three-minute visit and a used $20 part did not feel fair. I cannot recommend this business based on my experience. read more

Stan restored the interior of my stove when no other local repair would even look at it. When something went out he cames and replaced what I needed with good parts, expert advice & high quality knowledgeable and efficient service. Thanks! read more

Stan and his co-worker first came out to try and save a probably 30+ year old pellet stove. When that didn't work, they assisted when I got a new one and came out again when I thought I was having a problem with it. I would definitely use them again. Awesome company! read more

My gas fireplace not igniting when turned on. Stan inspected the unit and found a faulty valve. He replaced the valve and unit started working properly. I would highly recomend Stan for fireplace problems. Thanks Stan, Paul T read more

Can I give Stan and his son 10 stars? He is just the best repairman and human being. They are honest, reliable, and knowledgeable about pellet stoves. I lost his number for a minute and had another company come out. Stan had told us to never get rid of the unit we had. The other company said the unit was too old to repair. I found Stan's number and he came out and in less than 15 minutes he had the unit up and running. I will never lose his number again. Quality service from quality people! Thank you Stan and son! read more

I had my fireplace fixed two times by Stans fireplace outstanding work they fix everything in there and the cost is awesome. I love it.

My gas fireplace had a very weak pilot light. They came out and disassembled the fireplace, cleaned out some parts and the fireplace started working again. Very professional, knew what they were doing and very reasonably priced. Very happy with Stan's Fireplace Services and would call them again if there are any problems in the future. Thanks guys!! read more

I would give them ten stars if I could. First and foremost, they service pellet stoves! I have a pellet stove and it has been a nightmare finding someone willing to come out and even look at it. I called them a couple of weeks ago and received a call about an hour later. My appointment was scheduled for about a week out, which exceeded my expectations considering this is fireplace busy season. The technician who came out was friendly, knowledgeable, and super fast. Our pellet stove works better than it has in years. I definitely recommend this business and will use their services again, though I would probably try to get service in the summer when things are less hectic. read more

I called Stan to service my gas fireplace. He found that my burner had a broken section that was a larger flame than is should be. We could not find the part needed anywhere. Stan found a shop in Vallejo (we live near Folsom) and he drove it down there. He got the burner fixed within a week. Installed it today in minutes and his service charge was very reasonable. Such great customer service. Thank you Stan! read more

I've had Stan's service my pellet stove several times & was always pleased with there service I need service again & have left several messages for them - no return calls They're also on Angie's List & I've tried to contact them that way-Still no response read more

Fast and courteous responses, great service and problem was easily resolved. Pricing was reasonable.

Stan and his assistant did a great job installing a blower on our gas enclosed fireplace. Recommended the remote control to purchase and all is working well. read more

We have a gas fireplace that had a weak flame when we turned it on for the first time this season. We called Stan to service and clean our gas fireplace. We set up an appointment for the following day, Stan arrived right on time. He disassembled the fireplace and both inspected and cleaned the entire unit. He reassembled it and fired it up. It is now working like a new fireplace. He discovered during the cleaning process that tiny spiders had spun webs inside the burner openings For the time he spent and the thoroughness of his service I think his pricing is very reasonable. We will certainly use him for future maintenance work. read more

Stan and his assistant were on time, courteous, laid out tarps to catch any grime, fixed my fireplace for the quoted price.

Professional, knowledgable, and very timely. The technicians were equipped with the right parts and equipment to get the job done

This company was quick and very professional. The technician really knew what he was doing. He pinpointed the problem and cleaned up the fan, saving us hundreds of dollars on a new fan. Thanks again for your services. read more

Stans team was fabulous and super professional! We initially had company A that did the cleaning then provided a quote of to-do's based on the cleaning. Of course company A strongly suggested replacing everything, but Stan's team told us the truth which was a large majority was in great working order and just needed refurbishing, then they only replaced what was needed. Quick, efficient, and fair on the pocketbook. Check out this refurbish that's sealed like new! Thanks Stan and team! read more

Stan's Fireplace Services - Fireplace Services Near Me

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Stan's Fireplace is my go to! As a local realtor I'm always looking for service professionals I can count on! They can do safety inspections for buyers / sellers or tenants. I recently called to get my own fireplace fixed and was told it would be a few weeks out. I shared with Donna if she had a cancellation to let me know. I got a call the next day saying they could squeeze me in... I really appreciate the responsiveness, professionalism, and friendly attitude of everyone there. John was super helpful and responsive. I love supporting local businesses and will continue to do so! read more

Great customer service. I spent some time on the phone with them to find out what maintenance I needed to do for the fireplace in my new home. John came out and did an inspection, found that it was in good clean shape. He didn't even charge me for the visit. Can't wait to have them back for future chimney sweeping read more

You will never find any fireplace service like that provided by Stan's. He is delightful...really knows his business...and can repair any fireplace problem that you might have. He's been out several times, and today he helped resolve a rather minor problem by talking me through it on the phone. He felt he could do this and save me the cost of a service. Well, he did and problem resolved. In the Bay Area, they would have simply come out, did the job and charged me. It required his telling me where to find the receiver box and once found, the problem was resolved. I wouldn't ever consider calling anyone else for any service on any fireplace. read more

I had another company come to my house because my pilot light would not stay lit. They told me the gas was leaking and I would have to replace the entire unit and remove the tile from the wall around the fireplace. Stan came out and found a cracked fuel line. He replaced it and the fireplace works beautifully. The charge was a service call and a $35 part. Stan was very professional and honest. I would trust his competence fully. Thank you Stan. read more

I called today to schedule an appointment with John, Stan's employee as I said I do not want Stan coming back to my house. Reason why is John did an awesome job however the owner Stan came out to my house the first time to install a fan into my pellet stove. Not only did he install it incorrectly (another employee that came back to my house told me so) but he had me push the stove back into place. He said that he had bad knees or back or something. I told him I just had back surgery and he was like well I can't push it back in. After he left the fan started making noise and it was brand new. I immediately called and they sent John to my house a day or so later. Luckily enough the company let me exchange it even though Stan put it in wrong. After reading the other reviews clearly Stan doesn't know what he is doing. His employee John fixed the mess, but apparently he doesn't work there anymore. Stan has a horrible attitude and not worth wasting your time or money. Clearly by his response below you can see his attitude. I put a stop payment on the check to Stan because he f 'ed up my fan that I just paid $250 for. His employee came back and fixed Stan's mess and I paid him. Then John came back end of season to clean it so there was no denial of service. He is just mad I said I didn't want him working on my stove. Also as I stated I was a month out of surgery and Stan said he couldn't push my stove back and it would have stayed outside of my chimney. He also tried to charge me for the fan. That I BOUGHT from fireside thrift and provided to him !!! Then he was like oh sorry and scratched out the invoice. The guy will say it's one amount and then try to increase the final invoice. Looks as if he has done this with other people per his reviews. The guy is a thief and a clown, I suggest finding a more honest above board company. Do not let Stan work on your stove !!! He has 4 stars for a reason read more

I was given Stan's Fireplace number from a company that only worked on the fireplaces they installed. I called and a technician name John arrived at the scheduled time. He was excellent, knowledgeable and very courteous. I would highly recommend them. read more

Fortunate to come across this company! Service is top of the line! Very trustworthy and conscientious once inside home! Highly recommend them for your fireplace service needs! Will definitely use again! read more

A man from Stan's fireplace came to clean my gas fireplace. Either I was given a lesser quote on the phone or had it mixed up with a different company but when I received the bill for $275 for vacuuming the inside of the fireplace and cleaning the glass I was shocked!! It took approximately 20 minutes. OUTRAGEOUS!! read more

Well... I liked everything about the professionalism of this business except the $275 service fee for a 15 minute appt. I was surprised their base fee was so expensive considering that many plumbing and appliance repair companies have under $100 service fees for initial assessments. I knew the risk I was taking in having them come out to see why the gas wasn't turning on. We purchased an older home and I didn't want to risk turning the pilot light on myself and wanted a professional company to come out and take a look. Everything was fine and the technician was done within 15 minutes, most of the appointment was us chit-chatting and him showing me the remote functions. If you choose to go with this company for a larger project I would say the $275 is worth it but for a quick check I find it unreasonable. I feel like this business would be better off charging a lower service fee for these gas checks. read more

Either incompetent or dishonest. Called because pilot light wouldn't stay lit due to a bad thermocouple. He insisted that thermopile should also be replaced and it was about $100 more to replace. Agreed, but he assembled logs incorrectly and the fireplace slowly began to accumulate soot. He seemed very polite and nice but it did feel like a bait and switch when he said it was so much more for the repair than expected based on setting up the appointment. Turns out that mispostioning the logs is the biggest cause of soot. He intentionally positioned the small log over the main burners. It took about a year for soot to get really bad. The fireplace had previously been relatively clean without "help" of a maintenance guy for 10 years. I looked at the problem and reviewed the documentation and saw he intentionally put together the logs incorrectly where the pins didn't align. It's clear he knew what he was doing. If you hire them, buyer beware. You've been warned. They treated me nicely, but ripped me off and set things up so I'd need to call a year or two later for maintenance. He was respectful and nice but I felt like he was trying to scam me or bait and switch performing an unnecessary additional repair and charging much more than 2x the retail price. He offered "free" glowing embers. Don't trust them! See pics to see for yourself Responding to comment - Why would I call someone to fix a problem they created by intentionally configuring the logs to cause the soot? I only knew by looking at the docs and comparing to how you set it up differently from what the manufacturer stated. And it was obviously done wrong. No slander, just truth supported by pictures. read more

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Barry from Stan's Fireplace Service was great. Diagnosed the problem, repaired and fixed our Heatilator Gas Fireplace. Great service, highly recommend. read more

My fireplace hasn't been working for the past couple of years. I called a contractor who specializes in fireplace repair, who was referred by a couple of fireplace businesses. He came out, told me that he could it temporarily fix it, but said I would need a brand new fireplace insert, including the mantel, since the the model I had been discontinued. He quoted approximately $10,000 to replace the whole thing. Hence the reason I've been without a fireplace for the past two years. I decided to call Stan's fireplace to see if they would tell me the same thing. I received a call back within an hour and scheduled a technician to come out. John was on time, friendly, and very professional. He found the problem within 5 minutes. I was amazed. He fixed and cleaned the fireplace, and was done with everything in about 15 minutes. I was so impressed, that I ordered a blower. I can't wait for this winter!! I highly recommend Stan's fireplace! read more

It is a rare thing these days to find a business owner with high integrity. I sought the services of Stans Fireplace after another chimney service company recommended I order about $3k of repairs for my chimney and fireplace. Concerned about whether I really needed the repairs, I contacted Stan and explained that I needed a second opinion, but that I couldn't really afford to pay for a second inspection. In addition, I told Stan that if indeed I needed to have those repairs made, I could only afford to pay the costs in installments. Not only did Stan offer to perform the inspection for free, but he said that if the inspection confirmed that the repairs were necessary, he would do so and would also work out a payment plan for me. I was both impressed and very grateful that he was willing to accommodate the awkward circumstances of my situation. And after inspecting my chimney and fireplace, one of Stan's men affirmed that there actually were no issues of significant concern. Stan not only stayed true to his word of not charging me a cent for the inspection, but he also took the time to call me and explain the situation with both the chimney and fireplace. He gave me some assurance that there was nothing for me to be worried about. I was dismayed that another chimney cleaning company would take advantage of my inexperience with fireplaces, but one good thing did come out of this --- I now have the name of an honest company that cares more about customers than the bottom dollar. For as long as I own my house and need fireplace services, Stans Fireplace will be my no. 1 go-to resource. As I've said, it is a rare thing to find a business with integrity. Thank you, Stan and team!! read more

Service is good. $195.00 per hour seems high to me, but they were reasonably efficient, got the job done, and left the area clean on both visits. They markup their parts 200% over retail and don't give you prices until after the work is done. The huge markup on parts and the $195.00 per hour labor rate make them an expensive option. read more

Our double-sided propane fireplace went off suddenly and then burned very weakly. We call Stan's and made an appointment. Stan arrived on time, listened to the description of the problem, took the fireplace apart, made the necessary adjustments/repairs, put it back together, and tested it. The fireplace works perfectly - better than it ever did before. Faster to ignite, with a much more appealing flame pattern. Stan's price was also very reasonable. We could not be happier. Professionalism, efficiency, knowledge, and skill - can't ask for more than that. I would recommend Stan's to anyone. read more

Very disappointed in there service. Stan came in to fix our gas insert fireplace. I told them on the phone that we had the pilot lit, but the fire would not come on. When he arrived he fixed it in two seconds stating that it just wasn't turned to the on position. He stated that it happed all the time. You would think that they would have stated this over the phone. Instead, he said that the cost was $195! I asked if I would at least get a cleaning for that kind of money but he stated, " I'm just the repair man". I have never had this kind of horrible customer service. I Would never recommend this place! read more

So, this company's rep, Jimmy, promised us 2 things, one in writing. The item in writing was a blower, which was supposed to be in this wood stove when he installed it. It's been 17 days. No call and no blower, which I know isn't going to come. The stove he installed won't stay lit unless the door is kept open a crack And that means we can't leave the room in case of a fire. So now we are spending another $1,000 for a wood stove with a blower. My recommendation?! Avoid this business who not only does't know how to insert a chimney (that's another story) but does not follow through with what they promised and gave me a faulty stove because they couldn't install my stove, which they quoted me on. Any questions? 530-529-5724. read more

Barry, who has worked with Stan for over 6 years showed up promptly did a great job restoring my 6 year old Napoleon Gas heater. This outfit knows what there going. read more

Professional, reliable and punctual. Highly recommended, I will definitely call Stan's for my future fireplace related projects!

This guy is phenomenal! Comes in takes about 5 minutes to look at the problem then that's all he needs. Fixed my outdoor gas fire pit just like that. I was simply amazed. I asked Stan how many years he was doing this and he said 35. When I first called I spoke with his wife Donna who set the appointment and she was as nice as it gets. I asked how Stan was and she said he can fix anything. Needless that's what I wanted to hear. Thanks again guys, this is one happy customer. read more

It is nice to find a service provider as good as Stan's Fireplace Service. This is the 2nd time I used them and they came out on time, did a great job for a fair price. The tech was named Barry and he could not have been better. I highly recommend this company for your gas fireplace needs. Great service! read more

I've used Stan several times in the past few years and each time the service has been great. He's fixed and replaced gas log fireplace inserts for me, I highly recommend him. Mike Mellow read more