My review of this company is only good marks for courtesy, promptness, accuracy in diagnosing the problems with both my whirlpool icemaker in my wet bar, AND the ice maker in my sub zero refrigerator. No one at any other service company over the last 12 years, diagnosed the problem with the sub zero until this technician did. He not only told me what the problem was, he removed the faulty part (from the factory) and ordered a new one from sub zero. He then returned to my home a few weeks later, installed it, and recommended installing a cold water filter in the basement to keep the water clean. We did, and the machine works beautifully. The tech uses cell phone texting very effectively, and we never stopped communicating over the weeks via text. The Whirlpool icemaker has continued to break down, but only because it is old and needs replacing. Each time it has been repaired, the technician made repairs and then remained at the house waiting in his van for the machine to run several cycles - just to see if it was working ok before he left. He then texted a few days later to see if it was still working ok. I call this (more than) excellent customer service. Anyone who uses this company -- in my case as an independent, not one going through a warranty company, will find them to be an A+ Excellent company. I will continue to use them for any appliance repair, as well as my AC and Heat. RDC, Silver Spring, MD read more

I called AST after another local company couldn't install a smart thermostat (on the system they installed a year ago) yet still charged me $200. Mohamed was very accommodating and came out to look at the system the next day. He's worked with ecobee thermostats in the past and was confident he could complete the install. The configuration was difficult and apparently not what he or ecobee had ever seen before. Mohamed didn't give up though and continued to research to find a solution to the wiring issues he encountered. After several hours he realized he needed the help of an electrician and he would have to come back when my schedule allowed. He arrived the next day and worked over the phone with the ecobee technician to determine the correct wiring needed to run the thermostat. I was very impressed with Mohamed's commitment to getting the job done and done right despite many obstacles. He was courteous, accommodating to me and my schedule, and his rates were very reasonable. I would not hesitate to recommend Accurate Services Tech to anyone with an HVAC issue or other appliance they are able to work on. Thanks, Mohamed. read more

We were having issues with our heating unit in our home in the District. It was a fairly complicated issue and the workers had to solve problems in multiple places in the home and the rental unit in the basement. They persevered when others might have given up and they took their time to ensure the job was done properly never complaining about tight spaces or all the running upstairs and downstairs. They were courteous of the home and took care when working around furniture and other items around the house. They were very communicative along the way keeping us informed as to what the were doing. They even stayed late on a Friday evening during the holidays The services they performed were replacing a circulating pump on the boiler system. We would not hesitate using them again or recommending them to anyone. read more

Mohamed did a great job fixing my dryer. It was in a very tight closet and he had to move it out into the hallway to fix it. He communicated well to let me know when he was coming and was able to get the parts needed quickly. He arrived late in the evening and then followed up on a Saturday- times and days I did not expect a service repair person to show up. I was so happy to have my dryer fixed quickly! In the process of replacing my heating element, he installed a longer dryer vent and disconnected a valve that could be a potential problem in the future. He not only fixed the immediate problem, but looked for potential problems down the road- in hopes that I would not need to call a repair person again. read more

The company was contracted by my corporate rental at short notice, and Adam came out late Saturday afternoon on a long holiday weekend. The willingness to get this done on a hot and steamy D.C. summer day was greatly appreciated. What was supposed to be a minor problem, turned into a five-hour procedure that took the technician up and down and over and around our OLD Georgetown rental. Success was finally achieved at 8:00 p.m. so everyone could get a decent night's sleep (when he arrived the temperature was 89 degrees in the house). I don't know about the cost charged, given this is corporate housing, but the service was great. Holiday weekend saved!! read more

For the last 4 years, Mohamed at Accurate Services Tech is who I always request if I have HVAC problems- heating or cooling; refrigerator, dishwasher or any other large appliance repairs. No problem is too big or too small for Accurate Services Tech. Mohamed's experience and know-how at Accurate Services Tech exceed all others I have used in the past. AST identifies individual parts needed rather than more costly appliance replacements. He brings meaning back to being professional; is reliable and his prices are fair and reasonable. I already have Mohamed coming back in the spring to inspect my HVAC system. Blue chip! read more

In our house if the washing machine fails..we go to General Quarters! When we moved in 12 years ago the Maytag washer-dryer had just been purchased and installed. So when the washer failed last week we made several dealer calls and were referred to firms elsewhere. At that point we went with our mantra of buying local. Contacted Mohamed at AST. He arrived when he said he would and gave us a diagnosis and an estimate for the repair. He was very professional. After securing the parts he returned to make the repair. His estimate was right on. We will certainly use his services again and we do highly recommend him. read more

I have used this company at least three times and I have to say, they have done an exceptional Job at a great price. I have also used them for my rental property and the renters agree that they were professional and get the job done promptly. Today (third time) I had my hot water and heater both stop in this cold weather. Within an hour the Tech. arrived and resolved the problem in less than 15 minutes. I know that its time to install a new unit and I will only use this company for sure. Truly can't say enough about the service provided. Great work and keep the it up. read more

This is a follow-up to the 9/18/16 review. Mohamed, true to his word, contacted HMS Insurance and obtained another work order to determine what further repairs were needed. Once he completed his evaluation, he ordered and installed additional parts. The Sub-Zero unit now operates with a freezer temperature of minus four degrees Fahrenheit, and the refrigerator operates perfectly. If you have an appliance or HVAC--A/C problem, and no insurance, call Mohamed and let him give you an estimate. If you have insurance, insist on his company to service you. read more

I reached out to the Accurate Services Tech Team regarding my quickly dying/old HVAC and they were incredibly responsive. Mohamed came the same day to assess the situation, provided me with an incredibly reasonable estimate within 24 hours, and the willingness to deal with the removal and installation immediately. I'm so impressed by how dedicated he and his team are, the tips he shares to make sure the system is running at its best, and I'm very thankful to have AC again in this 90 degree weather. Can't recommend Accurate Services Tech enough. read more

By far the best HVAC contractor I've ever dealt with over many years. We had to get a home under contract ready for inspection--- he and his crew replaced a 2 1/2 ton including furnace Amana unit with little lead time-- worked until 10pm the night prior and did and excellent job! Plus Abbas did not want to be paid extra-- of course we insisted on additional amount for the emergency service! Even with that, the amount charged was still below average going rate out there--- bottom line top notch service for a great price-- ultimate value. read more

My AC broke and they came last Saturday and got it fixed . I have got to know this company from a real estate friend of who always use help from reliable agencies . I always do that cause trust is very precious these days and you always hope not to get ripped off. I own 2 housed and my business and I have used Accurate Service for over 2 years now . They are Accurate , Fast and trust worthy . They always offered a fair pricing after finishing each job . Really great team Moo and his partner . Thanks again for your help !! read more

This company was quick to respond, first attempted to diagnose oven/stove issue over the phone so they wouldn't need to charge for the visit, which was appreciated. However, the oven was still not working so the technician came out to repair it. He also offered a $50 off coupon to reduce the price. They were fast, efficient and affordable and everything is working fine. He had the parts in hand so the repair was done in one visit. Invoice was simple, electronic paid with my phone and the emailed the invoice receipt. read more

We have used Accurate Services Tech for over 6 years now. Mohamed is professional, timely with the parts we need to fix what's wrong and fair with his pricing. Just recently, due to this last big wind storm, our power was out for four days. When power was restored our microwave was not working and we thought a new one was needed. Mohamed figured out the problem was a blown fuse and saved us over $600 to replace and install the microwave. Thanks Mohamed for your continued "Accurate" Service. Laura M read more

What wonderful people! I can find services but finding people with a good heart and professionalism is not that easy. It's Friday Night and really hot. I have a special needs son who was really having a rough time. The heat didn't help and I couldn't even go buy a fan with his behaviors. I called at 4:30 Friday might and they came out that evening. Their love just flowed and helped Stephen calm down while they fixed by AC problem very quickly. All while being COVID safe even with foot covers! read more

I contacted Accurate Services because my AC was not working, and I got next day appointment directly. The tech came in and checked my AC unit. He was very professional, informative, and courteous. He diagnosed the problem, and explained the different options to fix it, and the cost for each option. This enabled us to take an informed decision. The job was done as scheduled, with high quality work, and my place was left completely clean. I will definitely, recommend them to all friends and family. read more

I contacted Accurate Services because my AC was not working, and I got next day appointment directly. The tech came in and checked my AC unit. He was very professional, informative, and courteous. He diagnosed the problem, and explained the different options to fix it, and the cost for each option. This enabled us to take an informed decision. The job was done as scheduled, with high quality work, and my place was left completely clean. I will definitely, recommend them to all friends and family. read more

When both air conditioner broke at the same time this last Spring Mohamed was referred to us. So we called and he quickly figured the problem and came up with the solution and in a short time we where back in a cool house. Then soon after that we had a problems with two different appliances and he again was able to repair both Very quickly. He is very professional keeps you posted on arrival time and is very neat and cleans up after all jobs. He has done an excellent job! read more

Thank you for your quick response and understanding to my problems under the circumstances of extreme degree temperatures. Your response time was outstanding. As for service to my problem, they provided superior service and I was extremely impressed with their knowledge. My sincerest thanks ! You have added me to your list of very satisfied customers. I will be a committed client for any future needs. Thank you very much! read more