Horrendous system, inefficient, slow. Not well staffed and existing staff don't take you in order…read moreof when you checked in. Even though everything was done including my paperwork & insurance steps, I literally saw five others who came in /checked in/ did paper work after me be called before me. Deeply frustrating. And during a Sat rush they had not enough people in the back to draw blood compounding wait times. This place is the pits and the people have no empathy either. Zero stars.

I have used the CPL network of offices in several locations . 5 stars to this office for their…read moreprofessionalism and speed of service.

I requested an appointment online before coming and would be in the area. I was lucky I wasn't…read morefasting so the appointment was easy to get. I arrived early and was taken back within 15 minutes. The lab tech was efficient and not much of talker. No complaints there

I already really struggle with blood work and an extreme fear of needles, and Id like to thank you…read morefor making that experience even worse. Full sarcasm while reading that please. I have to get blood work quarterly, and no matter what I do, even since I was a kid, I cant get over how hard it is. I freak myself out so much sometimes, I request each time I'm here to lay down to have my blood drawn since I get dizzy and faint sometimes. Not only was I ignored on 2 visits by the same doctor, and was sitting upright, but you guessed it. I got sick, dizzy, and ended up being there for 45+ minutes both instances. Instead of listening to me, and letting me lie down for the blood draw, you told me id be fine and then got irritated when i needed time to feel like i wasnt going to vomit and pass out. Don't complain to me you have other patients to see when my face is pale, my hands are clammy, and i can barely see with my vision blurring in and out. Since were on the topic of this doctor still, my most recent visit i wasnt even seen. I checked in, and the scanner wasnt working so i got a number. I waited for an hour, with everyone else going before me, and then new patients getting seen instantly while i still sat there. Of course, my favorite doctor from the pits of hell was there, and made eye contact with me MULTIPLE times and didnt think to ask me if i was checked in, or needed help. When i finally got the balls to bother her, she stopped me and said "theres a queue, you just wait your turn." My appointment was 11am. It is 12:23, and there were plenty of people who went ahead of me. This happened about a week ago, but ive honestly been so frustrated its taken me time to figure out what to even do with what happened. If you have to absolutely get your blood work done here, avoid the doctor whos short, has a red & black bob cut & is usually wearing a face mask & heavy set, avoid her like the godamn plague. She doesnt care about you, your concerns, and isnt here to help you. Honestly super happy i dont know her name so i dont have to permanently hate people with her name forever. Im a few weeks behind on my bloodwork i owe my doctor now because i literally do not even know where to go for blood work now. Fuck yall.

Shirley made getting bloodwork super easy and everyone was super friendly. It was also extremely…read moreclean!

If I could give the James Casey location zero stars I would. They have absolutely inefficient…read moresystems and people at the front. And everyone just blames Saturday morning. When in reality they don't take people in order, mess up things and it leads to frustration. I had a wait time of over 90 mins easily this morning. It was worse for a ton of the older people and others around me.

First time coming to this pro metric center and it was a smooth process. It's a nice flat first…read morefloor facility so it's easily accessible and detectable. There are two bathrooms and waiting room with full of lockers. Four big lockers and others are small. During the exam the temperature in the room got slightly hot and you can feel the music from the other facility but it was a small matter. The staffs are nice and let me go and out of the exam rooms easily for my break times. Overall, it was good!

This was my first time here as I was scheduled to sit for a 4.5 hr exam. I was scheduled to take…read morethe exam at 8 AM but showed up around 7:30 AM as it doesn't hurt to give myself some wiggle room. Boy am I glad I did as there were already a few people in front of me and I learned that if you weren't checked in before your exam cutoff time you can actually be denied from testing, yikes! So for those who are scheduled try to show up early if you can. Also, this location is QUITE strict and I found out the hard way that you can't wear any windbreaker material clothing so be sure to wear a cotton based one and preferably without pockets. Unfortunately the only jacket I had was this material but luckily I found an approved jacket in lost in found. Yes, I had to wear a stranger's jacket because otherwise I would be freezing cold without it. Oh and when I say freezing I mean this place is chilly, I think they said they keep the place at like 65. So, if you run cold like me be sure to bundle up in a cotton based sweater and pants. Also, be advised that each time you enter the testing area you will be screened as if you were going through TSA security. Actually they were more strict than TSA because in addition to being scanned by a metal detector, you have to put all pockets inside out, pull up your pants and shirt sleeves, and if you wear glasses they make you take it off to examine. Yeah, this place doesn't mess around when it comes to cheating! Oh and for those who are sensitive to noises, definitely bring some earplugs as the noise cancelling headphones provided didn't seem to block out much for me. This was quite distracting because not only were they tight fitting but I could still hearing my neighbor clacking away! Luckily despite all these snafus I still passed my exam so yay, but I do hope my experience helps some future test takers.

I went for a screening and my tech (I believe her name was Christa) was so kind and helpful! I had…read moreno wait whatsoever and was in and out in minutes. She went above and beyond. Awesome experience.

Scheduled an appointment for 10:45 and used their "wait in the car and get a text when the…read moretechnician is ready" feature. Got called in at 11 being told the tech was ready just for multiple people to go ahead of me. I'm immunocompromised so I try to avoid being in cramped packed spaces especially in a medical setting. Someone was coughing in the waiting room and they didn't have masks available for other people. I ended up leaving after they were running over 30 minutes late. They don't have the best attitude either; unapologetic and frankly rude . I would avoid this location as things have been much MUCH smoother at other locations I've been to.

Free pregnant test great service they are Christian they believe and a baby is a gift from God what…read moreis true , they had programs for 1st time mom , I'm very happy that places like this are available for low income people,

BEWARE: they will try to preach Christianity to you for about 45 minutes before they even screen…read moreyou (which takes about 2 minutes, you even do it yourself). They are extremely sexist!!! If a male tries to make an appointment, they will only allow them to come if their partner has been there within the last month. If you are denying to screen someone for stds, you are the epitome of the healthcare problem in America. Jesus loving freaks, they will also try to give you ten bibles before you leave and make you pray with them. Hahahaha

This imaging center is very clean and the staff is super friendly. I was surprised that I didn't…read morehave to wait long at all and the got me back so quickly. I had an Arthrogram and MRI on my shoulder and the doctor that did the arthrogram was very nice and very skilled. I was glad that it was so quick and easy.

It takes weeks to get an appointment, and then the day before, they left a text message and gave me…read more2.5 hours to let me know they were cancelling my appointment because of not having the right paperwork. I called twice and left messages after sitting on the phone for several minutes. I also called my dr. who said they had sent it over that morning. Longhorn went ahead and cancelled my appt, anyway.

My first time to have an appointment here. It was very easy to make an appointment and get in to…read moresee the Urologist in a reasonable amount of time. Parking was nice. They have outdoor spaces as well as a small parking garage. My appointment was early in the morning so I still had choices to park outside or in the parking garage. I chose to park in the garage since it was raining. Checking in when I got there was easy. The receptionist was welcoming and friendly. My wait time in the waiting area to be called back for my appointment wasn't too long. The waiting area is nice and roomie with nice comfortable chairs and a TV. The are was very clean. When I got called to go back to the exam room the doctors assistant was friendly and professional. She asked questions about my health history, what brought me into see the doctor and took my blood pressure. She was straight to the point. The wait time before the doctor actually came in was about 40 minutes...longer than I wanted to wait. Once the doctor came in he was friendly and polite. He asked what brought me into see him and he listened to all of my concerns and problems. He took the time address everything separately and made sure he covered all of my concerns and issues. My only problem was, I had a hard time understanding everything he was explaining because I didn't understand some of the terminology and medical terms. I should have said something, but I didn't, so that's on me. I like this doctor and I feel like I'm getting the proper treatment and care. My first opinion of this medical practice is great. I will continue to be a patient of theirs. I didn't mention any names because I didn't get permission to use their names.

I was a patient of Dr. Phillips. At my last appointment, he told me to schedule a follow up for…read moreone year out, but that he was retiring so that I would be transferred to another doctor. He told me that I should call the office in about 10 months when one of my current prescriptions would run out and they would fill it. It was a carry over prescription from a previous doctor from before I moved to Texas, but he put in my records that I was taking it. I scheduled my new appointment in a year, and in about 10 months I called to get my prescription filled. It was not filled and the doctor's office never reached out to me. I called them about a week later to check status, and the admin staff told me that the nurses opted not to refill it unless I made an appointment to see a doctor. I informed the admin staff I already had an appointment and asked them to check my records. They said they'd send this info to the nurses. Once again, they did not refill it and once again no one reached out to me. Really terrible that I followed the doctor's instructions exactly, and the nurses will screw you over like that and not let you get your medicine. Also, no one even reached out to me to tell me that they will not fill my prescription...they just blew you off completely and let you figure it out on my own when I realized that they were not just being slow, but they were blowing me off. I have canceled my future appointments with Austin Urology. They they don't treat their patients in a professional or supportive manner. They should at least reach out to patients to discuss the situation instead of blowing them off completely...especially when patients need a medication. I do not recommend Austin Urology at all. Go somewhere else.

My father recently had his defibrillator battery replaced at this hospital. We've spent a lot of…read moretime here over the past 16 years. They've made improvements to parking and the rooms, but the café and food options still need some work. The check-in process for day procedures could also use improvement. It seems they are updating the lobby area as well. The staff is attentive and does their best, and I had a great experience with the ER staff during my last visit. However, the follow-up care after the ER visit could be better. Overall, this hospital is one of the better options in the Austin area. After reading others' reviews and their experiences, I've realized that many of the issues are common across hospitals in the US medical system, not just this one. I am glad we have the doctors of St David's South on my father's medical team. They have given us 16 and counting bonus years.

DO NOT LET THE AMBULANCE TAKE YOUR LOVED ONE HERE! He was rushed to this hospital against our…read morewishes when his doctor told him to go to the heart hospital of Austin. I told the paramedics that they wouldn't do as good as a job at a different hospital. I was right! after they told me what hospital he went to and it had a 2.8 rating!!!!!! He just text me and told me "I think you're right about the rating of this place so they don't seem to be getting amywhere and almost wanna send me home when they haven't done anything and I can't even get out of bed still"" He's just gonna have to go to Heart hospital I begged them to take him to earlier. Wasting precious time. They better transfer him to the other hospital because he can't even get out of bed or get in an Uber to go to the other hospital. I am livid. Read all the other one star reviews and go somewhere else please A day or two later he put him on more blood pressure medication that lowered his blood pressure to dangerously low at 60! They did a procedure on him to check for blockages in his heart and found nothing. He left the hospital and no better shape than he arrived. He's now transferred to a skilled nursing facility and I'm so less stressed now that he's out of Saint David's! I am an honest person so I do have to admit that the staff was very kind and professional.

I had an excellent experience working with the Express Employment Professionals team. Owner Mark…read moreWagner was attentive and advocated for me with the prospective employer. Paola is detail oriented and worked to resolve any paperwork or electronic issues expeditiously. I am appreciative of their efforts and highly recommend them for assisting your job or career search in the Greater Austin Area.

They set me up so quickly and we managed to get things done so easily! Paola and Diana have been so…read moreaccessible and helpful throughout the whole process to answering questions. Thank you for helping me! Best temporary service ever!!!!