Thank you to Inas for the quick and amazing service! It was clean and organized little shop. Many…read morehelpful services here! Cute cards as well. Drop by to get your document printed, notarized and many more.

Besides taking care of business you can have fun talking to Meena…read more She is helpful and cheerful. A real asset to this shop.

The guy (sorry, I didn't get his name ) that took my passport photo was very patient with me. He…read morelet me retake my photo and I was able to choose the passport photo that I liked. The whole process was pretty quick, Thank you!! Passport photo $14.99 plus tax Passport photo and digital $24.95 plus tax

Excellent service from the staff especially from Emily…read more They helped me ship my document as it was my first time to send to the Philippines via FedEx.

Young African American gentleman was professional, efficient, and courteous. He got my Amazon…read morereturn does within 1-2 minutes. Shoutout to him! I highly recommend this UPS store for level of efficiency!

I drove across town during my lunch break specifically to pick up a package that the UPS app showed…read moreas delivered here. When I arrived, instead of checking correctly, they told me the package was still on the delivery truck. That turned out not to be true (a lie); must have been the easiest way to get me out the door. Later, noticed three missed calls from them, no voicemail of course. When I returned the call, I was given excuses, but no effort was made to actually resolve the issue or bring the package to me. Good customer service is about communication and making an effort to fix the problem. Very poor experience and a frustrating waste of my time.

FYI.... They don't do poster printing here. Waste my time.. I should have called to ask before…read morecoming

Debbie, the store manager is always so kind and patient when I patronize this location. Quality…read morecustomer service goes a long way!

Dropped in to notarize a document with no appointment. Service was fast, friendly, and inexpensive…read more I will definitely use their services again. Very nice local business.

Personable service and this is so convenient if you need copies quick. Many services available and…read moreit feels good supporting a local hometown business. The line was much shorter than the post office.

I like the UPS store and the reason I do !!!…read more They are Extremely Knowledgeable about Shipping and Logistics!! I had a I Phone I had to Return to T Mobile!! So I went to this UPS Store and they had me in and out in 5 minutes!!! Customer service was Excellent and Friendly!! For all these reasons!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!

Customer Service here is horrible. The girls at the counter are so rude, on their phones, and seem…read moremad that they chose to work here. SMH.

Debbie at the UPS store in Castro Valley was exceptionally helpful. Definitely will return to this…read morestore.

This is my favorite store -- not just UPS store, but my favorite store in the whole county. Why?…read moreBecause it feels like home. The staff there, especially Shayna, Kat, Kaiser & Nikolos are always so welcoming and hospitable. They're all very kind and I'm grateful for their service.

Absolutely useless and a waste of time dealing with these people. UPS should stand for U People…read moreSuck. Will never buy anything again that is shipped by UPS. I'm done with their horrible customer service. Had to give one star even though they don't deserve even one.

If I could give a negative star I would. I never receive my packages from this warehouse on time…read more The drivers they send are lazy because Union City are the very southern tip of their area so our house is the very last box at the end of the day. Today was the last straw. 10 hours ago my box was scheduled to be delivered to my house, 3 hrs ago magically the receiver changed the delivery to a store pick up .4 mi from my house. Really UPS??? Could you hire a lazier driver? Are you sure he's not just chucking them in a dumpster or taking home some boxes to have free gifts? Now if you will look at the attached photos at 10:11a this morning I was to receive the package by 5:45pm. Looking at the 1st photo seems that I decided 7 min before I was to receive my package at my house, that it would be better if the driver drops it off so that I have to drive to a store and pick it up after waiting all day for him/her to bring it to me.