Great place for storage. All units are properly maintained and monitored 24/7. The owners are top…read morenotch and truly care about their customers. The padlocks are checked each day to make sure they are secure and present. Very simple leasing process and small deposit considering the security provided even though it is already in a nice area. Gates are well maintained and gate closes are self selected to easily remembered. I recommend all my friends to this location!

Carrie, the on-site manager, goes above and beyond to accommodate requests. Even more importantly,…read moreshe can resolve any kinks in a matter of minutes (even though I caused them!). I've never had a problem contacting her, accessing my unit, or anything else. The site is clean as a whistle with a nice selection of boxes and packing material for purchase. Highly recommend!

Price continued to increase each month. Payment were $225 by the time I moved my things out it was…read more$504. Rented climate controlled unit but my belongings had mold and roaches in my property. I will not rent here again nor will I refer anyone else to do so.

Kim and her team are the best in Dallas/ Fort Worth area, Texas, and beyond at helping move…read moreseniors. The emotional and physical aspects of transitioning senior citizens into new spaces are handled with care, dignity, safety, and compassion. Not only are they a family owned company, they also have Senior Moving Managers that are trained specifically to help older adults and their families through these transitions. Attention to detail, friendliness, and professionalism all unmatched !

Warning: They take advantage of seniors and do not honor losses…read more I would give zero stars if I could. This company moved my parents from one assisted living apartment to another and it was a disaster. They lost several items and damaged a dresser during the move. The worst part was the 'claims process.' They gave us a form to fill out, and we spent an entire month tracking down receipts and replacement costs for everything they lost or broke. We submitted a detailed claim for over $1500 in losses.After all that work, they sent my elderly parents a check for a measly $132. Their excuse? They claimed my parents didn't purchase 'additional insurance'--an option that was never even offered to them in the first place. It feels like seniors are being targeted, with the company hiding behind fine print to avoid taking responsibility for their own mistakes. Do not trust this company with a loved one's belongings. The experience was unprofessional and dishonest.

Eddie was super efficient. I needed a storage unit and he provided a nearby location. I got the…read moreunit in les than 15 min. Great service!

Warning: The facilities are fine but you should expect to pay 100-200% more within the first 3-6…read moremonths. There are no options for annual or multi-year agreements, and there is no option to talk to an actual human about your account. I'm moving out as soon as I can, and would only ever use Public Storage in the future if I knew I only needed very short term storage.

I reached out to Extra Space Storage over a month ago when I knew I was going to need to move. From…read morethe first time I spoke with Lisa I was impressed with how great the customer service is. I reached out too early to lease a unit, but she still went over rates, policies and other information I'd need to know before scheduling a day to call me when it was closer to my actual move. She stayed on top of her communication with me (even when I was difficult to get a hold of) and we were able to get everything taken care of so I could lock in an awesome rate on a great sized unit. Lisa really is the nicest person and so incredibly helpful. I truly appreciate her bc I was all over the place when I first called, and she got me setup and ready to go with no problems. We just moved in to our unit today, but I have high hopes that everything will go well during the time we will be using the storage.

I booked this storage unit online. The prices were much better than similar units at other…read morelocations and the online rental process was very quick and simple. They left the lock in the unit so I was able to go whenever I had time to collect the lock and lock up the unit. The day we were moving stuff into our unit, Lisa came and introduced herself to us and let us know she was available if we needed anything, and also let us know about the app to open the gate from my phone which is way more convenient. I've never had a manager of a storage unit come out of the office to introduce themselves, and I really appreciated it!

Don't rent here!!!!!! Raised my fees twice in one year! Almost $100!!! Claiming having to keep up…read morewith expenses? Ridiculous! Also after huge storm I had to tell them the security gates were open and that the fire alarm was going off! And after 3 days they had t called me back I had to drive up there to find out the units in my row were all flooded !!!! Horrible !

Wow! A 11% price increase in less than 6 months! I guess I'm stuck with them right now, but I…read morewould recommend you look elsewhere for a more trustworthy company. I should have known better. In June, after researching several companies, I settled on this one. The day before my move-in date, they called and said the unit promised to me was accidentally given to someone else but a larger size was available, for $40 more. At that point, I had no other choice. Now, another $24 increase! I regret using this place. Another upcoming rate increase. I am out of here! Much better rates and far greater customer service at Frisco Mini Storage just down the road.

They steal your deposit and try to make you pay more when they arrive or ask you to sign a waiverread more

Easy job. I had a couch and two easy chairs that I was going to toss out. CH responded pretty…read morequickly to my original request. They called ahead the day of pickup, gave me the price for getting rid of the chairs, and had it all out the door in no time. Took fifteen minutes, start to finish. That sure helped. Definite recommendation.

I am pleased with RecNation. I have been with them 16 months. Ease of access and safety were my top…read morepriority and they have exceeded those expectations. Thanks.​

If you are thinking of renting storage here - DON'T. They have no customer service. Rent is too…read morehigh - There is no security - and you can never reach anyone local for customer service. I had an RV stored there for more than 3 years. Had a catalytic converter stolen while parked there but without security cameras there was nothing I could do. Of course, they raised the rent over 2 years ago to help pay for the cameras that are still NOT there. I just moved out - 2 weeks ahead of schedule. Got charged for a whole month today, including insurance. What am i insuring now, air? To add insult, they offered me 20 and then 25 percent to stay.