We've been long-time clients of Cerulean Pools, and we truly can't say enough good things about…read morethem! The service provided by Javier Hernandez is absolutely top-notch. His knowledge of pool maintenance, pool lining, and full pool construction is extensive--and his impressive portfolio speaks for itself. Javier delivers excellent customer service, offers competitive pricing, and is always dependable when it comes to opening and closing the pool each season. He also handles all the regular maintenance in between with the same level of care and professionalism. A few years ago, we had our pool lining redone, and Javier did a tremendous job. The update completely transformed our pool--it looks amazing, and we couldn't be happier with the results! We wouldn't hesitate to recommend Cerulean Pools to anyone with a pool. We can honestly say we're loyal, satisfied customers. Over the years, we've built a solid relationship with Javier--not just on a business level, but on a personal one as well. We truly value that connection and look forward to continuing it for many more years to come! Thank you, Javier, and thank you to the entire Cerulean Pools team for your dedication, craftsmanship, and outstanding service!

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

Had repairs done to my Master Spa hot tub on Monday 9-26. Cody arrived on time and diagnosed the…read moreproblem quickly. He repaired a faulty pump and was done within an hour. Very professional and complete service. Would recommend the Spa Shop to handle your needs. Jim R. Sycamore,il

Great experience at the spa shop! The staff was extremely helpful in choosing a hot tub,…read moreinstallation was thorough and efficient, and they are very patient teaching me how and when to use the chemicals because I keep asking them the same questions. Prices are great and the quality is substantially better than the cheap made in China box stores. If you want a personal family run experience, don't hesitate to check them out.

I have a 10 family building. needed a shower valve and trim installed. I had the drywall torn out…read moreand the plumbing exposed. I sent them pictures. they called back told me that there is nothing out of the ordinary there and gave me an estimate of $450.00 about. my bill was $712.00 about 63% over the estimate. I realize that it is only an estimate, but I would think that anyone that has been in business that long could give a better estmate than that. the work was good, but it was supposed to be good. the plumber, dave, was on time, but he was supposed to be on time. when I told dave that the estimate that they gave me was $450.00 he said I didn't tell you that. it was rob that told you that. is that the way they operate? I guess so. they did it to me. rob is what they did to me. BAIT and SWITCH. this work was done 2/9/23

Called for a simple leaking drain in my tub, took two visits and this company still couldn't figure…read moreout the simple problem (misaligned rubber O ring on tub drain). Plumber did not inspect the pipes, use a snake camera, or take anything apart on either visit. Visit #1: Showed the plumber the source of the dripping by turning the shower water on. Plumber was convinced it was a loose faucet, so he put caulk around the seal and told me not to use the tub/shower for a day. This obviously didn't work. Visit #2: Leaking persisted the next day when testing the water. Plumber came out, but I was unable to make the drips occur (although there was water on the floor of the basement and in a bucket). Plumber said there is nothing he could do - Did not inspect or diagnose anything. Called another plumber and it was a misaligned rubber O ring on the tub drain (new construction home). Five Star Plumbing left me with no real work done and black fingerprints all along my hallway and bathroom walls.

After a couple attempts to open elderly parents pool (weather issues) they came out.Could have told…read moreus to make sure it was filled to brim they didn't. They tightened a couple things left us the pool chemicals to put in charged my elderly parents 200 bucks and said get in touch if something was wrong. Next day I texted told them the water was backflowing into the yard. I was told they can't come out they are to busy. And if we can be squeezed in they will they have other customers waiting. (I kept the messages.) My parents are on a fixed income and are in their 70s. To find and pay someone else isn't an option. We aren't happy with this company. Do yourself and your wallet a favor call someone else.

They did a great job getting my pool pump installed and working correctly. Price was competitive…read more Most important, Tom called and texted back almost immediately. He showed up on time and texted me when he was going to get to the house. I will use him again.

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

contacted Matt to do a simple job at a friends house who is destitude and 70 years old. The poor…read morewoman is 70 and hasn't had a dishwasher in nearly 30 years. And at her age tends to two adult children in their mid 30's that have mental health issues. So I bought her a new fridge because hers was only maintaining temps in the low 40's. And I bought and installed a used dish washer for her. I just needed a drain line and hot water connection installed under the sink. I asked Matt if he could just give me a ball park figure for the job. I sent him pictures of the existing plumbing and he quoted me between $400 and $600. I thought it was a little high. But I was willing to pay it just to get her a washer. I did however, text Matt and asked if there was anyway he could keep as close to $400 as possible. He texted back and said "if your under some budget restraints, maybe you should call another plumber". Well, at the time I couldn't find another plumber to do work in union. So i told him it wasnt a matter of money. I has plenty of funds. It was just a request to do whatever he could to maybe cut a corner here or there to maybe save a couple of buck. So what does he do yesterday when he was SCHEDULED to do the work? Doesnt show! Doesnt call! Doesnt return my texts or my calls asking if he got hung up some where and when he might show up. Thats just B.S. and if I wher anyone reading this review id steer clear of this clown. P.S. I did find another local plumber that was out today and quoted $300 for the same work.

We've used Zenks twice in our home, and each time the work was excellent, and very professional…read more The finish plumbing was very neat, and the rough work was done with no mess left. The price was very fair as well. I can't recommend him high enough.

We hired Ascending Construction for a master bath remodel. The quality of the carpentry part of the…read morejob was well done. Unfortunately we encountered several problems along the way. The estimates we were quoted for both the drywall finishing and plumber were off by half adding around $1000 to the job. About a week after the job was finished, the grout in the til started cracking. He came out to repair it. 3 weeks later, the cracking continues and a tile popped free. We consulted with a tile installer who informed us that the job was completed without an underlayment, so the tile would have to be completely removed and reinstalled, for the cost of $1000. When reached out to the contractor again with no response.

I have used a Ascending Construction many times and have not taken the time to give them the kudos…read morethey deserve. The owner Dustin, is a very trustworthy and conscientious person and always does a great job for me. He has put in marble floors, Bathroom Vanities, tiled showers, All new doors And whole new rooms In my basement. I have him drywalling my garage right now so I just wanna say good work Dustin keep it up. I want everybody to know that they will get a great price and great work from Ascending Construction.

Ken came and fixed the shower handle very quickly. We were so happy he answered our call on Sat…read more so he could get us in on Monday. Others just left messages and would call Monday. We needed the shower fixes ASAP. And he was at our house Monday morning. Unlike others that called back to make an appointment. So very happy with him. Thank you again Ken Jacobs Plumbing.