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    The Spa Shop

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Request quote & availability

    Response time

    7 hours

    Response rate

    100%

    Services - The Spa Shop

    Pool installation

    Pool remodeling

    Pool repair

    The Spa Shop Photos

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    Recommended Reviews - The Spa Shop

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    4 years ago

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    10 years ago

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    Ask the Community - The Spa Shop

    My jacuzzi tub button that turns on jets and keep them on is broken . I have to hold it myself to keep them on . Do you replace this button ?thanks

    Good afternoon. Is this a Jacuzzi jetted bath tub or a hot tub. We would need more information. So please give us a call at 8155471004, so that we can further assist you.

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    A-1 Midwest Enterprises Inc-Distribution

    A-1 Midwest Enterprises Inc-Distribution

    (4 reviews)

    I live in the North Shore area and I found these people to be extremely rude and difficult to work…read morewith. They serviced my automatic pool cover in the past, including replacing the pool cover few years ago (different home owner at that time), and when I asked them for the details of the cover (brand, size, etc), they outright refused to provide it to me because they did not want me to "shop around". I did shop around for better pricing, and I can say for certain that they are way overpriced. They are also very pushy in terms of buying a new cover and selling their products. They wanted me to commit to buying and replacing the entire cover, which has no defects. I had another very reputable company come to my house to evaluate the pool cover and they said it does not need to be replaced. The person I spoke to over the phone was one of the rudest people I have had the displeasure of speaking with. Save your time, money, and patience, and go with another company.

    Worst experience ever!!! This company has the worst customer service I have ever dealt with. I…read morehave never felt compelled to write a review but I want to save you from this company. This process has left such a bad taste in my mouth. It over two months to get a new pool cover. If waiting was the only issue that would be fine but the whole experience was horrendous. The owner is horribly abusive to his staff and yells and him constantly while working. When installation was complete it worked three times before it was inoperable again. The owner completely blamed us for this and would it took another week and Half before he came to fix it. While he was here fixing it he refused to accept any responsibility on why it was not working. He was verbally abusive to my 21 year daughter who was the adult at home this day. Also, He will and will nickel and dime you to death. Our final bill was over $300 more than original estimate. Read your estimate carefully and offer to throw your own cover away yourself to save yourself a load of money. Overall... a horrible experience and I hope to never have to deal with this company again.

    The Spa Shop - hottubandpool - Updated May 2026

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