We had a good experience. We bought a hot tub and was delivered and called for instructions and…read morewere taken care fast. Only complaint was we asked which way the cover went on so we could get the electric on the right side and was told the wrong way. People are nice to work with. We worked with Jess for sales and Bree in the service center and were happy with both. Glad we bought local because they took care of any questions we had immediately. Darlene W

REVIEW UPDATED! Boy…read moreI wish I would've read these bad reviews of Nelson's before I let them pvc hard plum my pool hoses! I also wish I could give them 0 stars! I noticed a small leak 8/27/23on the hard pluming to the SAND FILTER they installed June 2023. I called to get this repaired since it was just this summer that the work was done. Being told I would have to pay $142 for a service call for work that was just done THIS summer! So I asked to talk to NANCY NELSON the owner. I see her name on the other bad reviews of Nelson's. Boy were the right!! I told Nancy that I would pay 1/2 of the service fee. She would not budge! I also told her I regretted ever having the hard plumbing done. I was thinking out loud and said my deceased husband would not have wanted me to have the work done in the first place. (He passed 9/4/22.) Nancy says "Don't bring your dead husband in this, he can't help you!" OMG! I couldn't believe she said that! I told her to come out and put everything back the way it was. Which is taking all the pvc pipes off and putting the hoses back on and after that I would never use Nelson's again! I agreed to pay $200 to have this done. I'm not going to pay $142 for a service call every time there's a leak because of crappy work! I never had issues with the hoses. I was sold that the pvc hard plum is the way to go. It's not!! No where in the review did I mention the solar heater! It did leak several times before they brought me a new one. Yes we did hit the hose to the solar heater. We used the hoses that were left over to fix it. It is now leaking at the coupling the tightens the hose to the solar heater. We disconnected the solar heater all together. That I regret buying also! But again this review is about the small leak to the sand filter and the horrible customer service I received from Nancy Nelson the owner. I never said a word about her technician! They were to come out 8/29/23 to do the work I wanted. Nancy wanted $200 cash from me because I guess she thought I'd give her a bad check. I got the cash and took it to Nelson's, gave it to Nancy and had her sign the receipt saying the work would be done. I also told her I hope her husband never leaves her a widow and that she doesn't have to put up with a very disrespectful person like her! The work was never done. I was called the next day saying they decided not to do the work because I was firing them anyway and that they were mailing me a check for $200. I told them no I want the cash back. So I had to go back in there, of course Nancy was hiding and had an employee give me my cash back. She also had him call me telling me the work would not be done. Sorry this is long but I wanted to tell everyone exactly what happened. I was also in the parking lot telling a lady about this place. BUYER BEWARE!! READ THESE REVIEWS! I am also going to call the Better Business Bureau. Thank you for your time.

Had repairs done to my Master Spa hot tub on Monday 9-26. Cody arrived on time and diagnosed the…read moreproblem quickly. He repaired a faulty pump and was done within an hour. Very professional and complete service. Would recommend the Spa Shop to handle your needs. Jim R. Sycamore,il

Great experience at the spa shop! The staff was extremely helpful in choosing a hot tub,…read moreinstallation was thorough and efficient, and they are very patient teaching me how and when to use the chemicals because I keep asking them the same questions. Prices are great and the quality is substantially better than the cheap made in China box stores. If you want a personal family run experience, don't hesitate to check them out.

Highly recommend Patrick! Our above ground pool installation was unbelievable from start to finish…read more Patrick is an honest, competitive priced contractor. 10 out of 10 experience!

From the owner: We sell anything related to and including pools and hot tubs. We also provide services to maintain,…read moreinstall, and repair pools and hot tubs.

Great communication! Very professional! Inground fiberglass pool installation. River Pool…read moremanufactured swimming pool. Lake Geneva Pool and Spa is creative when designing a back yard oasis.

i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more

My inspector brought him on board to inspect an in-ground pool on our new purchase. He confirmed…read morethat he would be there today at 10 AM but did not bother to call or show up for the inspection at the home. We now had to ask for an extension to the inspection period to find someone reliable and committed to performing their duties. What a waste of time!!

These people are scum of the earth they came to us in gilberts about a pool project we wanted then…read moretook a big deposit for materials by the time it was all said in done it was a year dealing with sean and his wife excuse after excuse they left us with a hole in the ground some pool stairs and and empty pockets because they are scum dont do any business with jester pools or sean rubble hes a scumbag and I hope he ends up in jail for his shitty business practices

Aspen Landscaping is amazing! From start to finish, the process was smooth, professional, and…read morestress-free. Eric and Lindsey's creativity and passion truly transformed our yard, and the crew (special shoutout to Sam & Anders!) went above and beyond. If you want a team that really knows landscaping and cares about every detail, Aspen is the one to call!

* Very talented. * Very able…read more * Very communicative. * Very friendly. * Very dedicated to their craft. * Very honest. If Aspen Garden is available at the moment, man, are you ever lucky. Take the opportunity to grab 'em while you can. When Aspen gets busy, they get VERY busy, and Eric -- I conjecture -- don't quote me -- would need to turn away clients or ask them to go on a waiting list for the following year. Mr. Eric, Ms. Lindsey, and the rest of their brilliant crew have been working on a multi-year project for me putting in hardscape, including grading and, ultimately, changing (soft-scaping) our two acres from lawn to native plants+wildlife flower garden. Eric and crew are experts on native plants. The more I read about "lawns," the more I cringe every time I pass one on the road. Lawns, being non-native plants, they are animal-torturers -- ironically, lawns passively mow down animals. Think of lawns as efficient animal-disposal machines. Do the planet (and your neighborhood) a favor and make your land friendly to critters by insisting on native plants. Native plants and animals evolved together over millions of years, so when one's land doesn't have native plants, wildlife starves, all the way up and down the food-chain. Lawns are gasoline- and water-guzzlers. The lawn industry uses up a humongous amount of petroleum products merely in lawn-mowing. I am a "Gone the Lawn" person now. Lawns are appropriate ONLY under certain circumstances, like one is a croquet fanatic. I never knew that gardening was year-round. April is the month everyone waits for, but planning starts the previous autumn. Eric's physically-demanding season winds down in mid-November, so let him see your plot before the snows hide the land. Autumn is the best time to start brainstorming the design phase for the following April. Eric and crew are not only landscapers but artists.

This is one of the best landscaping companies I have used. They do very fine work. The owner is…read morevery professional. He is always able to be reached and prides himself in his work.

From the owner: Patio Installations…read more Products: Concrete, Patio Blocks, RCP, Retaining Wall Blocks, Tree Shrubs, Perennials Services: Concrete Installation, Landscape Design, Landscaping, Outdoor LED Installation, Patio Installation, Perennial Installation, Retaining Wall Installation, Tree Shrub Installation, Lawn Care, Snow Removal, Yard Maintenance Brands: Unilock, County, Kichler

Elements is a new garden shop in Beloit. They have plants, gardening tools, home decor, and also…read morehost crafting classes. I saw lots of very pretty plants, and would definitely stop in again. I can't speak to their landscape services yet, but I understand they do that, too.

From the owner: Looking for a top-rated landscaper in Beloit Wi? Elements Landscaping and Nursery is a trusted…read morelandscaping company servicing the Beloit area. We offer gorgeous designs on patios, retaining walls, paver paths, and more. Be sure to stop by our nursery to see our beautiful selection of plants, shrubs, trees, and other landscape supplies. Give us a call today for a fast free quote on your landscaping project.