Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

Miguel answered my call, after explaining the issue I had with last septic company coming out and…read moreletting me know they'd have to take out all pavers, etc. I told Miguel no need, the tank is under grass and dirt. He made it clear he wouldn't touch pavers. He scheduled me in same week, had the septic pumped and certified without touching a single paver. Miguel is knowledgeable, knows what he is DOING- extremely professional, and affordable. Highly recommend Miguel for Septic pumps and certifications. Thank you again for your diligence. He saved me from an expensive experience, that would have ended in a nightmare. Trust someone who knows what they're doing, not someone who will damage your property, make a mess, and make it more expensive to repair at the end.

Today I had a plumbing problem toilet backed up sewage, drained all in the tub so I called Roto…read morerouter when he arrived. I told him my situation so he looked all around the house for the drain out pipe not once but twice then we began to have conversation. He was nice and professional and calm. I was the one that was a little upset upset because because all houses have a drain out. He explained to me that it depends on the builder the bills the house, but he pointed on top of the roof and said that's it. He explained to me that there would be an additional cost to go up on the roof to unclog the pipe. I agree to the price and he set up his equipment and spent time doing his job. We had several different conversations as he was working, he was nice and professional kept a smile on his face working and eventually he unclogged it. I was very happy, but he told me the situation was that there was route that broke the pipe and he would located and tell me what he did was in the front lawn, and that most likely the problem would return he gave me some estimates and I was OK with them. I just want to say that this gentleman was very patient with an old man very patient. I appreciate the service. Appreciate a good job be done and while he was here, my toilet was running water. I asked him. Did he have any parts to own his truck to fix the running toilet? He said he did. He told me the price he repaired it and added to the other price and he done an excellent job with the excellent attitude. I would recommend Roto-Rooter Victorville to anyone.

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.

Burns Septic is great! My tank was pumped and area was returned to condition it was in when they…read morestarted. Ruben and Nick were knowledgeable and professional and got the job done with no wasted time. Call Burns Sewer nd Septic Service!

We needed service for our septic to be pumped out and they responded right away and their pricing…read morewas very competitive. There were two men that arrived and they had to dig up the top area above the tank. It was scary, but they did a good job and were very knowledgeable and notified us of a few issues that we were not anticipating, although our septic is very old, but has been well maintained and time is a testament of how long things last. We will have them take care of the other issues. We should be good for another 5 years. I would highly recommend this company. They are knowledgeable and their pricing is very reasonable!!

Excellent service from start to finish! They were friendly and professional over the phone, gave me…read morea fair price range the phone and when they got here there were no extra cost surprises, and had a technician at my house within an hour. Myles was fantastic, very knowledgeable, courteous, and got the job done quickly and efficiently. It's hard to find a company that's this responsive and easy to work with. I highly recommend them to anyone looking for a reliable plumber!

I met Mauricio the owner at In Shape Gym next to Costco a few years ago. He told me he was a local…read moreplumber. I came home to a leak in my garage the other day and called his office. His son came the next day and repaired it on the spot. Inland Pro Plumbing is very professional and honest. I had a great experience working with them. They take Zelle and Credit Card but charge a small fee for credit card. I will for sure use them again. Hope these pictures and review helps.

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Horrible company. Not only do they over charge and add stuff to your invoice. Like make you pay for…read morea whole year of service for them and not once did they ever come and recheck the horrible work that we had to fix ourselves and they are still charging and harassing us. Stay far away from this company and over prices.

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Repeat user of USA Septic. We had a big ol' party that…read moreangered my bathrooms causing us to need assistance very quickly. The gentleman from USA Septic was out the next day. And unclogged our main drain within a half hour. Same as last time. I hope I don't have to call again soon, but if I do, USA septic will be who I call.

have been using them for years now. very nice and very honest. will keep on using them. highly…read morereccomend.

WARNING: I paid this company thousands of dollars to install a septic tank, but the work was never…read morestarted, and I have not been given my money or the septic tank I paid for back. The owner, Gary, told me he would pay me back after he completed a job, but he stopped responding and has ignored my calls. The police have been notified, as detective is looking into the case. I intend to pursue all legal remedies. I strongly recommend staying away and hiring an honest company from my own experience. The contractor has been known to work in the Rancho Palos Verdes, Rolling Hills, Malibu, Agoura Hills, La Crescenta, Victorville, Palmdale and surround areas. STAY AWAY!!

Service Tech (John) came out on 02/14/2018 to pump septic tank, he stated that it was finished. I…read morechecked later that afternoon and it was not empty, I contacted GM Plumbing and spoke to Jerry who stated that he would contact service tech and have him come out and finish the job ( service tech never showed up ) I contacted GM Plumbing again in 02/15/2018 (morning )and spoke with Jerry, again he stated that he would have someone come out and complete the job, I called GM Plumbing again in the afternoon and spoke with Jerry, he stated that he would come out and complete the job but never showed up. 02/16/2018 contacted GM Plumbing and once again advised them I needed the job completed, they stated that they would come out today and I'm still waiting .

Owner is really mean to his son, talked to him so aggressively, and puts him down in front of me…read more Also he didn't pump the whole thing out, left some at the bottom of septic. I've asked around about them and that's his reputation of being rude and aggressive. I wanted to cancel but they already were here and I needed it pumped. He was very rude to me upon arrival unprovoked.

Recently had a new leach line installed on my property. They did an amazing job for being a small…read morecompany. Small damages to my concrete a few scratches but nothing major as it's understandable for such a big job like this they must use machinery. Their prices are reasonable and affordable and definitely recommend them for those in the high desert area.