They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

Miguel answered my call, after explaining the issue I had with last septic company coming out and…read moreletting me know they'd have to take out all pavers, etc. I told Miguel no need, the tank is under grass and dirt. He made it clear he wouldn't touch pavers. He scheduled me in same week, had the septic pumped and certified without touching a single paver. Miguel is knowledgeable, knows what he is DOING- extremely professional, and affordable. Highly recommend Miguel for Septic pumps and certifications. Thank you again for your diligence. He saved me from an expensive experience, that would have ended in a nightmare. Trust someone who knows what they're doing, not someone who will damage your property, make a mess, and make it more expensive to repair at the end.

Once again, Thompson Family plumbing came through. As a single, female senior citizen, so many…read morepeople/companies will take advantage of your lack of knowledge. But not this company. Every single time over the 10 plus years I've used them the technician has explained in layman terms what's wrong and what my options are. Today was no exception. Noah came out to replace a hose bib. Very simple (so he said lol), very quick and professional. Thank you again Noah!

They really deserve a no star rating way over price for the small job that needed to be done the…read moreguy they sent over was an experience trying to up charging by trying to snoop around my house, looking for things that they say that they need to fix in order to do the job red flag if they ask you if they could look around and check the pressure of water around your house call hitt plumbing they're the best i'm adding this to your response you don't have to validate me as a customer you sent over a young boy with tattoos all over his neck, trying to scam us out of $1300 because we didn't have an expansion tank on our hot water heater you were called to cap a line outside on the rain bird system and then you tried to bully us and didn't wanna leave our property and your husband kept bothering us and calling from different numbers. You're lucky I didn't report you and you're lucky your employee made it out of my property you were told numerous times to leave. You're lucky this in escalate to any further.

USA came out quickly and kept us in the loop every step of the way. They had no problem locating…read moreour septic tank access lid and had the tank assessed and emptied within a couple hours. They left our landscaping looking as good as when they arrived and the price was a lot less than I was expecting. We will definitely be repeat customers!

The workers came on time and explained what needed to be done regarding emptying septic tanks. …read more Many adjectives to describe them: Professional, friendly, neat, organized. The pricing was transparent, and they made it easy to pay for their services.

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

Found Cisneros Brothers Plumbing, Restoration, Heating & AC Repair through Yelp. Sent out a request…read morefor free quote on bathroom wall remediation and restoration. Staff responded very quickly via Yelp. Thanks Isaac! Follow up phone call received from their friendly staff. Thanks Yasmine! Team Lead Victor came out to the house to do the free evaluation. He was super nice, respectful, professional, and knowledgeable. He did an amazing and thorough job in assessing the bathroom situation at hand. He provided his honest feedback and input. He sent over the estimate a couple days later. Thank you so much Victor for your time, energy, and efforts! It is always good to get a few more quotes before making the final decision. Thank you Cisneros Brothers!

Excellent work, strongly recommend…read more Chase and Jerry did a great job installing a new septic tank in just one day! Originally planned for a different location, they scrambled to amend the plan when we discovered my old tank was concrete and could not be replaced. Despite the increased scope of work, they were able to finish same day, minimizing impact to my family. Very happy with the work and with the team that did the job. I strongly recommend.

They show up when you're asked to they do the job and they're quick and fast at what they doread more

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn…read moreis kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend

Price ridiculous for 1 hr job. An estimate was not given…read moreprior to the work done he gave me work order and estimate to sign after job was done. He was a nice enough guy and did a good enough job. But I wonder if I hadn't been an elderly lady. If it would have been $586 to replace 1 handle on the spicket and a small piece of pvc. He was at my property, a total of 1 hour 10 minutes. Spoke with the management and they didn't seem to be concerned this was more than my cardiologist charges

These guys have great customer service all around. -They…read moreanswered the phone not an answering service. -Called me for ETA on Kyle's arrival and his professionalism was outstanding. -Job was quick, clean and cleared our main line for our business. Thank you Kyle and your boss for the quick service and communication. Would absolutely use this company again. Thanks Leo

I just LOVE and appreciate GREAT customer service. It has sadly become hard to come by these days…read more After three calls to Cisneros Brother's Plumbing, Roto Rooter came to the rescue. A hot water underground leak was driving me crazy, not to mention seeing my gas and water bill go up. Ken and Jason were so DARN polite, respectable, professional and friendly. I cannot help but thank their parents AND Roto Rooter for hiring such quality plumbing experts. Topping it off was the follow up call on how the visit/leak detection went. I SO appreciate all of you. I am truly blessed to be having repair done by not just professionals, but some who appear to live by the Golden Rule. And I am not easily impressed, but boy did these guys impress me with their genuine old school professionalism and kindness. Thank you Roto Rooter. Keep doing what you're doing, because it's more than working. In this day and age, IT IS A BLESSING.

We needed service for our septic to be pumped out and they responded right away and their pricing…read morewas very competitive. There were two men that arrived and they had to dig up the top area above the tank. It was scary, but they did a good job and were very knowledgeable and notified us of a few issues that we were not anticipating, although our septic is very old, but has been well maintained and time is a testament of how long things last. We will have them take care of the other issues. We should be good for another 5 years. I would highly recommend this company. They are knowledgeable and their pricing is very reasonable!!

This is such an unprofessional company that definitely needs BETTER DRIVERS. Apparently these…read morenewbies can't drive the trucks they come in. Came by my block and completely yanked down our internet cable and then just laughed about it too. Called the company to inform them and they could care less. Be careful when hiring these people to work on your property. Might cause damages.

Pishon did some dirt work and a septic system for me, great prices and got the job quickly!!read more

From the owner: We are a locally owned and family run business in the High Desert. We understand the needs of our…read moreclients and strive to deliver top quality services for all underground, excavation, demolition and grading needs. We look forward to working with you!