Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

We had Thompson family plumbing out for an outside water leak coming off the main line…read more Communication about the appointment and arrival time was excellent Alberto was the technician who came to our home. He was courteous, professional and knowledgable. He went over everything with my husband that he was going to do. They did a call to the office and My husband was able to get all the pricing before the job started. The price at finish was the same as quoted price. No surprises. While having a leak is never a great thing, Alberto was able to make it all much less stressful with his communication and knowledge. He is a young man with a bright future. I expect he will do very well with his plumbing career.

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

Levi came out the next day after we found a leak in the bathroom. He evaluated the situation &…read morewithin days had replaced the copper pipe that was the culprit. He also replaced the shut off valves for the bathroom water lines because after 24 years they were worn out. I told him about the water shut off valve (the ball valve) wasn't working by the house & upon inspection he determined that that had to be replaced as well, I was discouraged about another issue but my wife & I agreed to replace that & the water pressure regulator. Look, it sucks thinking you need to replace just one thing to find out other things HAVE to be replaced, but I'd rather do that now while everything was accessible & not having to worry about if & when it does go out. So long story short(?!), Levi is very patient, knowledgeable and a skilled plumber who excels at his craft & pleasant to deal with. I would HIGHLY RECOMMEND John's Plumbing & Rooter & ask for LEVI! He'll get the job done RIGHT!

John's plumbing came through for me again! They initially helped me with the water damage issues…read moreand fixed my pipes and pressure regulator. After that, I had an awful experience in getting vanities for my bathrooms, but I felt supported by Levi, John and everyone I dealt with by answering my questions and being patient with me and my frustrations. They installed my vanities when they finally came and did a beautiful job! Levi even did additional work to fit my 48" vanity to make sure the countertop edges were flush with the wall. He also rechecked the drain pipe, noticed a leak, and fixed it right away before he left. I'm happy, my mom is ecstatic with her new vanities and I'd recommend John's Plumbing to anyone!

Service was fast, pricing was good and the job was done well. Highly recommend Chris he knows what…read morehe is doing

Been working with this plumber for a while now he even helped repipe my whole house that had…read morepressure issues. He is very good with prices and won't try to take an arm and a leg.

Had some issues with plumbing. The line to the ice maker and to the dishwasher has some issues. …read more This is the company I called.. HARDLUCK PLUMMING CO. I'm so glad I did. A few hours later, we were introduced to Gabriel C. Drake O. Say no more. HAPPY CAMPERS NOW!!!!!

I requested a service of an emergency snake job and The tech Guillermo went above and beyond what I…read moreexpected from someone to do. the quality, professionalism and expertise that he showed tells me the true value of what this company believes in, times are hard and it's hard to trust Al or of companies but I will only deal with Hard luck plumbing for now on thank you so much for everything!!!

Highly recommend great service Danny really helped me out with a leak that was unknown for a while…read moregetting a very high water bill and all water company was able to tell me was to find a plumber and I was very stressed out and worried it was going to cost a lot Danny assessed the leak and gave a fair price communicated with me throughout the job and fixed the leak quickly giving me peace of mind and so grateful for his service and great customer service this company really there for their community when needed thank you Danny

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

thsnk you for sending the service tech, robert. he was fast, in getting to my residence ,courteous,…read moreprofessional and is highly recommended. robert, i just want to say thank you for all the advise and knowedge you have given and your work ethic is my far one of the best i experience in a long while. for any future work, i or any of my friends need done in plumbing we'll be calling for you

I just LOVE and appreciate GREAT customer service. It has sadly become hard to come by these days…read more After three calls to Cisneros Brother's Plumbing, Roto Rooter came to the rescue. A hot water underground leak was driving me crazy, not to mention seeing my gas and water bill go up. Ken and Jason were so DARN polite, respectable, professional and friendly. I cannot help but thank their parents AND Roto Rooter for hiring such quality plumbing experts. Topping it off was the follow up call on how the visit/leak detection went. I SO appreciate all of you. I am truly blessed to be having repair done by not just professionals, but some who appear to live by the Golden Rule. And I am not easily impressed, but boy did these guys impress me with their genuine old school professionalism and kindness. Thank you Roto Rooter. Keep doing what you're doing, because it's more than working. In this day and age, IT IS A BLESSING.

Quick Response and the plumber/technician was friendly, on time, and got the job done quickly.read more

I am writing to express my extreme dissatisfaction with the full repipe service performed at my…read morehome. While I originally did not intend to leave a formal review, the number of issues I have encountered is unacceptable. I have experienced leaks throughout the system. I have even had to purchase my own crimping tool to repair pipes myself. Additionally, all of the piping in my bathroom required replacement. Most recently, I discovered that the main line entering the house has no support and is completely loose as water flows through it. I chose not to contact you for repairs because I no longer felt comfortable having your team at my property. I am sharing this feedback to document the poor quality of workmanship and the significant repairs I have had to undertake on my own.