Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

Miguel answered my call, after explaining the issue I had with last septic company coming out and…read moreletting me know they'd have to take out all pavers, etc. I told Miguel no need, the tank is under grass and dirt. He made it clear he wouldn't touch pavers. He scheduled me in same week, had the septic pumped and certified without touching a single paver. Miguel is knowledgeable, knows what he is DOING- extremely professional, and affordable. Highly recommend Miguel for Septic pumps and certifications. Thank you again for your diligence. He saved me from an expensive experience, that would have ended in a nightmare. Trust someone who knows what they're doing, not someone who will damage your property, make a mess, and make it more expensive to repair at the end.

Absolutely the best plumbing experience we have had! From…read morethe office to the technician, our service was prompt, friendly, and professional. The problem was diagnosed and repaired expertly by our tech Ken. Plumbing issues and projects can be so intimidating. Yet, after the care and communication throughout this crisis issue, we felt confident enough to set an appointment for additional projects to be done. Thank you!

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn…read moreis kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

We had Thompson family plumbing out for an outside water leak coming off the main line…read more Communication about the appointment and arrival time was excellent Alberto was the technician who came to our home. He was courteous, professional and knowledgable. He went over everything with my husband that he was going to do. They did a call to the office and My husband was able to get all the pricing before the job started. The price at finish was the same as quoted price. No surprises. While having a leak is never a great thing, Alberto was able to make it all much less stressful with his communication and knowledge. He is a young man with a bright future. I expect he will do very well with his plumbing career.

Pure Quality Service! Nicely priced estimate and speedy service! Will use the them for all of my…read moreseptic services in the future! Michelle Richards Century 21

As far as the actual service of the septic, A&A did a good job and were straightforward. But some…read moreof the additional charges were unnecessarily high. We were charged for a clogged line that I was told needed to be snaked when in reality they used my garden hose and my water for 1 minute and claimed that was $100 worth of work. After all that A&A damaged my irrigation lines, and when I called to have them fix it and they were less than courteous about the matter. After the first repair, we tested the system and found another line damaged called A&A and they blamed "My cheap pipes" for the damage. Horrible customer service. But if you decide to use them and you're unfortunate enough to have irrigation in their path, have them test everything before they leave and get paid.

Burns Septic is great! My tank was pumped and area was returned to condition it was in when they…read morestarted. Ruben and Nick were knowledgeable and professional and got the job done with no wasted time. Call Burns Sewer nd Septic Service!

We needed service for our septic to be pumped out and they responded right away and their pricing…read morewas very competitive. There were two men that arrived and they had to dig up the top area above the tank. It was scary, but they did a good job and were very knowledgeable and notified us of a few issues that we were not anticipating, although our septic is very old, but has been well maintained and time is a testament of how long things last. We will have them take care of the other issues. We should be good for another 5 years. I would highly recommend this company. They are knowledgeable and their pricing is very reasonable!!

Excellent service from start to finish! They were friendly and professional over the phone, gave me…read morea fair price range the phone and when they got here there were no extra cost surprises, and had a technician at my house within an hour. Myles was fantastic, very knowledgeable, courteous, and got the job done quickly and efficiently. It's hard to find a company that's this responsive and easy to work with. I highly recommend them to anyone looking for a reliable plumber!

I met Mauricio the owner at In Shape Gym next to Costco a few years ago. He told me he was a local…read moreplumber. I came home to a leak in my garage the other day and called his office. His son came the next day and repaired it on the spot. Inland Pro Plumbing is very professional and honest. I had a great experience working with them. They take Zelle and Credit Card but charge a small fee for credit card. I will for sure use them again. Hope these pictures and review helps.